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Serial numbers not working

New Here ,
Jul 31, 2016

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Hi, After having adobe on my Mac for two years it is asking me to reenter the serial key. When I do so it continually says it's incorrect.

I'm 100% sure I have the right key - even shows up in my account details.

Please help.

Are you reinstalling? If you have a volume serial number you also need a volume installer. The retail installer will not work. Get the volume installer files from the Licensing Website. http://licensing.adobe.com/

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Serial numbers not working

New Here ,
Jul 31, 2016

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Hi, After having adobe on my Mac for two years it is asking me to reenter the serial key. When I do so it continually says it's incorrect.

I'm 100% sure I have the right key - even shows up in my account details.

Please help.

Are you reinstalling? If you have a volume serial number you also need a volume installer. The retail installer will not work. Get the volume installer files from the Licensing Website. http://licensing.adobe.com/

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Jul 31, 2016 0
Adobe Employee ,
Aug 02, 2016

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Are you reinstalling? If you have a volume serial number you also need a volume installer. The retail installer will not work. Get the volume installer files from the Licensing Website. http://licensing.adobe.com/

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