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Silent Removal for Creative Cloud

New Here ,
Jan 24, 2018

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Hi!

We've created a Creative Cloud package and install it silently. This works just perfect, but when I want to remove it silently, Adobe Preview CC and Adobe CoreSync remain installed. That means I'm not able to remove the Adobe Creative Cloud application. I already tried with the AdobeCreativeCloudCleanerTool.exe, but this also didn't help.

I'm able uninstall both components using the uninstall strings:

"C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HDCore\Uninstaller.exe" --uninstall=1 --sapCode=COSY --productVersion=2.4.3 --productPlatform=win32 --productAdobeCode={COSY-2.4.3-32-ADBEADBEADBEADBEADBEAD} --productName="CoreSync" --mode=0

"C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HDCore\Uninstaller.exe" --uninstall=1 --sapCode=PSTI --productVersion=1.3.2 --productPlatform=win64 --productAdobeCode={PSTI-1.3.2-64-ADBEADBEADBEADBEADBEAD} --productName="Adobe Preview CC" --mode=0

Is there any possibility to remove these two components silently?

Best regards,

Gilbert

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Silent Removal for Creative Cloud

New Here ,
Jan 24, 2018

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Hi!

We've created a Creative Cloud package and install it silently. This works just perfect, but when I want to remove it silently, Adobe Preview CC and Adobe CoreSync remain installed. That means I'm not able to remove the Adobe Creative Cloud application. I already tried with the AdobeCreativeCloudCleanerTool.exe, but this also didn't help.

I'm able uninstall both components using the uninstall strings:

"C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HDCore\Uninstaller.exe" --uninstall=1 --sapCode=COSY --productVersion=2.4.3 --productPlatform=win32 --productAdobeCode={COSY-2.4.3-32-ADBEADBEADBEADBEADBEAD} --productName="CoreSync" --mode=0

"C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HDCore\Uninstaller.exe" --uninstall=1 --sapCode=PSTI --productVersion=1.3.2 --productPlatform=win64 --productAdobeCode={PSTI-1.3.2-64-ADBEADBEADBEADBEADBEAD} --productName="Adobe Preview CC" --mode=0

Is there any possibility to remove these two components silently?

Best regards,

Gilbert

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822

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Adobe Employee ,
Jan 24, 2018

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Moving this discussion to the Deployment for Creative Cloud for Team, Enterprise, & CS forum.

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