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Single Uninstall All CC on MacOS

New Here ,
Mar 19, 2018

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Greetings:

I am looking for a way, via GUI or command-line, to uninstall all instances of Adobe CC/CS at once, and not having to do so via individual uninstall packages. We are running MacOS Sierra presently, and we have a mixture of CC/CS products going back to 2015, all the way to 2017.

We have about 120 workstations that we reimage yearly, and what I want to do is to have a single command/application to uninstall before we install CC 2018. The plan is to use Apple Remote Desktop as a way to uninstall en-masse. I searched around via Google and from within Adobe communities, and so far I don’t see a single command to uninstall all installed Adobe CC applications on the Mac side, though I do see it on the Windows side.

I’d appreciate any assistance that can move me forward on this; thank you.

V.

We recommend creating an uninstall package. For details see here.

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Single Uninstall All CC on MacOS

New Here ,
Mar 19, 2018

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Greetings:

I am looking for a way, via GUI or command-line, to uninstall all instances of Adobe CC/CS at once, and not having to do so via individual uninstall packages. We are running MacOS Sierra presently, and we have a mixture of CC/CS products going back to 2015, all the way to 2017.

We have about 120 workstations that we reimage yearly, and what I want to do is to have a single command/application to uninstall before we install CC 2018. The plan is to use Apple Remote Desktop as a way to uninstall en-masse. I searched around via Google and from within Adobe communities, and so far I don’t see a single command to uninstall all installed Adobe CC applications on the Mac side, though I do see it on the Windows side.

I’d appreciate any assistance that can move me forward on this; thank you.

V.

We recommend creating an uninstall package. For details see here.

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Engaged ,
Mar 20, 2018

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You might be able to find some inspiration here:

Uninstall Creative Suite 6 before Creative Cloud 2017 install

or here:

Use the Creative Cloud Cleaner Tool to solve installation problems

(there is a mac version too)

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Adobe Employee ,
Mar 20, 2018

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We recommend creating an uninstall package. For details see here.

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New Here ,
Mar 20, 2018

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Thanks for the reply.

I actually have chosen that option a few days ago, compiled and ran the uninstaller. The problem is that it has missed a number of point releases. Let's say that there's an Adobe CC application whose release version was 17.1.0. During the creation of the uninstall package, I'm given a choice of choosing the version number of the application. Say that one of my choices of an application to uninstall was 17.0, and that there is no 17.1.0 from the list to choose from. After running AdobeCCUinstall, that CC app with version 17.1.0 will be ignored, and will not uninstall. As I mentioned, there were a number of such point releases of apps that were not available for me to choose from the uninstall list, and, thus, remained ignored and installed in the end.

Thoughts? Thanks.

V.

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Adobe Employee ,
Mar 20, 2018

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Thanks for your feedback. Can you give me an example of an app version that can't be uninstalled so that I can check that?

Only the following applications should not be available in an uninstall package.

  • Creative Suite 6 and prior versions
  • Acrobat
  • Scout
  • Edge Code
  • Gaming SDK
  • Lightroom –all versions prior to 5.7.1
  • Muse – all versions prior to 2014.2.1
  • Reflow
  • Edge Inspect

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New Here ,
Mar 20, 2018

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Thanks for the clarification.

I was all set to capture what I needed to send you. I made a change in that this time, I checked the "Select All" box instead of cherry-picking.

After running the command on a test computer, I was able to confirm that all of the important CC applications that we needed to remove were indeed uninstalled. Per your message, I did see that items such as Acrobat, Scout, Gaming SDK, some CS6 apps, etc. were left alone. I'm not at all as concerned with those.

Thanks very much for the assistance; a huge time-saver, that uninstaller is.

V.

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New Here ,
Mar 20, 2018

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It looks as if I've spoken too soon.

I went on another computer to test, but it failed. In other words, even though I chosen "Select All" for the uninstall packager (and I have double-checked by creating a new iteration of the uninstaller), much of CC 2017 was still installed. Again, I think it may come back to a versioning issue that allows point versions to be missed.

Some of the CC 2017 apps left installed includes:

- After Effects v14.2.1

- Audtion v10.1.1

- Dreamweaver v17.5.0.9878

- Illustrator v12.1.0.98

- Photoshop v18.1.1

I wasn't able to find a way to attach the text file listing the actions of the uninstaller, so I copied the text below. Thanks for helping to play detective.

----

cla-ccpr-01 (129.65.35.113)

AdobeCCUninstaller version is : 2.2.0.8

Starting the AdobeCCUninstaller...

Products to be uninstalled:

  (AEFT/12.0/osx10-64)

  (AEFT/13.0/osx10-64)

  (AEFT/13.5/osx10-64)

  (AEFT/13.8.0/osx10-64)

  (AEFT/14.0.0/osx10-64)

  (AEFT/15.0.0/osx10-64)

  (AGOR/1.0/osx10)

  (AICY/10.0/osx10)

  (AICY/11.0/osx10)

  (AICY/12.0.0/osx10-64)

  (AICY/13.0/osx10-64)

  (AICY/9.0/osx10)

  (AME/10.3.0/osx10-64)

  (AME/11.0.0/osx10-64)

  (AME/12.0.0/osx10-64)

  (AME/8.0/osx10-64)

  (AME/9.0/osx10-64)

  (ANMLBETA/1.0.5/osx10-64)

  (AUDT/10.0.0/osx10-64)

  (AUDT/11.0.0/osx10-64)

  (AUDT/6.0/osx10-64)

  (AUDT/7.0/osx10-64)

  (AUDT/8.0/osx10-64)

  (AUDT/9.2.0/osx10-64)

  (CHAR/1.1.0/osx10-64)

  (DRWV/13.0.0/osx10)

  (DRWV/14.0.0/osx10)

  (DRWV/15.0.0/osx10-64)

  (DRWV/16.0.0/osx10-64)

  (DRWV/17.0.0/osx10-64)

  (DRWV/18.0/osx10-64)

  (EDGE/0.11/osx10)

  (EDGE/0.9/osx10)

  (EDGE/1.0.1/osx10)

  (EDGE/1.0/osx10)

  (EDGE/2.0.1/osx10)

  (EDGE/2.0/osx10)

  (EDGE/3.0/osx10)

  (EDGE/4.0.1/osx10)

  (EDGE/4.0/osx10)

  (EDGE/5.0/osx10)

  (EDGE/6.0/osx10-64)

  (ESHR/0.1.0/osx10-64)

  (ESHR/1.0/osx10-64)

  (FLPR/13.0/osx10-64)

  (FLPR/14.0/osx10-64)

  (FLPR/15.0/osx10-64)

  (FLPR/15.1/osx10-64)

  (FLPR/15.2/osx10-64)

  (FLPR/16.0/osx10-64)

  (FLPR/18.0/osx10-64)

  (FUSE/2015.1/osx10-64)

  (FUSE/2017.1/osx10-64)

  (IDSN/10.0/osx10)

  (IDSN/11.0/osx10)

  (IDSN/12.0.0/osx10-64)

  (IDSN/13.0/osx10-64)

  (IDSN/9.0/osx10)

  (ILST/17.0/osx10-64)

  (ILST/18.0/osx10-64)

  (ILST/19.0/osx10-64)

  (ILST/20.0.0/osx10-64)

  (ILST/21.0.0/osx10-64)

  (ILST/22.0.0/osx10-64)

  (KBRG/6.0/osx10)

  (KBRG/6.3/osx10-64)

  (KBRG/7.0/osx10-64)

  (KBRG/8.0/osx10-64)

  (KEMN/7.0/osx10)

  (KETK/4.0/osx10)

  (LRCC/1.0/osx10-64)

  (LTRM/6.0/osx10)

  (LTRM/7.0/osx10-64)

  (MUSE/1.0/osx10)

  (MUSE/1.1/osx10)

  (MUSE/2014.3.0/osx10-64)

  (MUSE/2014.3.1/osx10-64)

  (MUSE/2014.3.2/osx10-64)

  (MUSE/2015.0.0/osx10-64)

  (MUSE/2015.0.1/osx10-64)

  (MUSE/2015.0.2/osx10-64)

  (MUSE/2015.1.0/osx10-64)

  (MUSE/2015.1.1/osx10-64)

  (MUSE/2015.1.2/osx10-64)

  (MUSE/2015.2.0/osx10-64)

  (MUSE/2017.0.0/osx10-64)

  (MUSE/2018.0/osx10-64)

  (MUSE/4.1/osx10)

  (PHSP/14.0/osx10)

  (PHSP/15.0/osx10)

  (PHSP/16.0/osx10)

  (PHSP/17.0/osx10-64)

  (PHSP/18.0/osx10-64)

  (PHSP/19.0/osx10-64)

  (PPRO/10.3.0/osx10-64)

  (PPRO/11.0.0/osx10-64)

  (PPRO/12.0.0/osx10-64)

  (PPRO/7.0/osx10-64)

  (PPRO/8.0/osx10-64)

  (PPRO/9.0/osx10-64)

  (PRLD/2.0/osx10-64)

  (PRLD/3.0/osx10-64)

  (PRLD/4.0/osx10-64)

  (PRLD/5.0.0/osx10-64)

  (PRLD/6.0.0/osx10-64)

  (PRLD/7.0.0/osx10-64)

  (SPGD/7.0/osx10-64)

  (SPGD/8.0/osx10-64)

  (SPGD/9.0/osx10-64)

  (SPRK/0.5.0/osx10-64)

  (SPRK/0.6.2/osx10-64)

  (SPRK/1.0.12/osx10-64)

  (SPRK/1.0.12/osx10-64)

  (SPRK/1.0.12/osx10-64)

  (SPRK/1.0.12/osx10-64)

  (SPRK/1.0.12/osx10-64)

  (SPRK/1.0.12/osx10-64)

  (SPRK/1.0.12/osx10-64)

**************************************************

Attempting to uninstall the above products ...

Uninstalling (AEFT/12.0/osx10-64)

Not found on system (AEFT/12.0/osx10-64)

**************************************************

Uninstalling (AEFT/13.0/osx10-64)

Not found on system (AEFT/13.0/osx10-64)

**************************************************

Uninstalling (AEFT/13.5/osx10-64)

Not found on system (AEFT/13.5/osx10-64)

**************************************************

Uninstalling (AEFT/13.8.0/osx10-64)

Not found on system (AEFT/13.8.0/osx10-64)

**************************************************

Uninstalling (AEFT/14.0.0/osx10-64)

Not found on system (AEFT/14.0.0/osx10-64)

**************************************************

Uninstalling (AEFT/15.0.0/osx10-64)

Not found on system (AEFT/15.0.0/osx10-64)

**************************************************

Uninstalling (AGOR/1.0/osx10)

Not found on system (AGOR/1.0/osx10)

**************************************************

Uninstalling (AICY/10.0/osx10)

Not found on system (AICY/10.0/osx10)

**************************************************

Uninstalling (AICY/11.0/osx10)

Not found on system (AICY/11.0/osx10)

**************************************************

Uninstalling (AICY/12.0.0/osx10-64)

Not found on system (AICY/12.0.0/osx10-64)

**************************************************

Uninstalling (AICY/13.0/osx10-64)

Not found on system (AICY/13.0/osx10-64)

**************************************************

Uninstalling (AICY/9.0/osx10)

Not found on system (AICY/9.0/osx10)

**************************************************

Uninstalling (AME/10.3.0/osx10-64)

Not found on system (AME/10.3.0/osx10-64)

**************************************************

Uninstalling (AME/11.0.0/osx10-64)

Not found on system (AME/11.0.0/osx10-64)

**************************************************

Uninstalling (AME/12.0.0/osx10-64)

Not found on system (AME/12.0.0/osx10-64)

**************************************************

Uninstalling (AME/8.0/osx10-64)

Not found on system (AME/8.0/osx10-64)

**************************************************

Uninstalling (AME/9.0/osx10-64)

Not found on system (AME/9.0/osx10-64)

**************************************************

Uninstalling (ANMLBETA/1.0.5/osx10-64)

Not found on system (ANMLBETA/1.0.5/osx10-64)

**************************************************

Uninstalling (AUDT/10.0.0/osx10-64)

Not found on system (AUDT/10.0.0/osx10-64)

**************************************************

Uninstalling (AUDT/11.0.0/osx10-64)

Not found on system (AUDT/11.0.0/osx10-64)

**************************************************

Uninstalling (AUDT/6.0/osx10-64)

Not found on system (AUDT/6.0/osx10-64)

**************************************************

Uninstalling (AUDT/7.0/osx10-64)

Not found on system (AUDT/7.0/osx10-64)

**************************************************

Uninstalling (AUDT/8.0/osx10-64)

Not found on system (AUDT/8.0/osx10-64)

**************************************************

Uninstalling (AUDT/9.2.0/osx10-64)

Not found on system (AUDT/9.2.0/osx10-64)

**************************************************

Uninstalling (CHAR/1.1.0/osx10-64)

Not found on system (CHAR/1.1.0/osx10-64)

**************************************************

Uninstalling (DRWV/13.0.0/osx10)

Not found on system (DRWV/13.0.0/osx10)

**************************************************

Uninstalling (DRWV/14.0.0/osx10)

Not found on system (DRWV/14.0.0/osx10)

**************************************************

Uninstalling (DRWV/15.0.0/osx10-64)

Not found on system (DRWV/15.0.0/osx10-64)

**************************************************

Uninstalling (DRWV/16.0.0/osx10-64)

Not found on system (DRWV/16.0.0/osx10-64)

**************************************************

Uninstalling (DRWV/17.0.0/osx10-64)

Not found on system (DRWV/17.0.0/osx10-64)

**************************************************

Uninstalling (DRWV/18.0/osx10-64)

Not found on system (DRWV/18.0/osx10-64)

**************************************************

Uninstalling (EDGE/0.11/osx10)

Not found on system (EDGE/0.11/osx10)

**************************************************

Uninstalling (EDGE/0.9/osx10)

Not found on system (EDGE/0.9/osx10)

**************************************************

Uninstalling (EDGE/1.0.1/osx10)

Not found on system (EDGE/1.0.1/osx10)

**************************************************

Uninstalling (EDGE/1.0/osx10)

Not found on system (EDGE/1.0/osx10)

**************************************************

Uninstalling (EDGE/2.0.1/osx10)

Not found on system (EDGE/2.0.1/osx10)

**************************************************

Uninstalling (EDGE/2.0/osx10)

Not found on system (EDGE/2.0/osx10)

**************************************************

Uninstalling (EDGE/3.0/osx10)

Not found on system (EDGE/3.0/osx10)

**************************************************

Uninstalling (EDGE/4.0.1/osx10)

Not found on system (EDGE/4.0.1/osx10)

**************************************************

Uninstalling (EDGE/4.0/osx10)

Not found on system (EDGE/4.0/osx10)

**************************************************

Uninstalling (EDGE/5.0/osx10)

Not found on system (EDGE/5.0/osx10)

**************************************************

Uninstalling (EDGE/6.0/osx10-64)

Not found on system (EDGE/6.0/osx10-64)

**************************************************

Uninstalling (ESHR/0.1.0/osx10-64)

Not found on system (ESHR/0.1.0/osx10-64)

**************************************************

Uninstalling (ESHR/1.0/osx10-64)

Not found on system (ESHR/1.0/osx10-64)

**************************************************

Uninstalling (FLPR/13.0/osx10-64)

Not found on system (FLPR/13.0/osx10-64)

**************************************************

Uninstalling (FLPR/14.0/osx10-64)

Not found on system (FLPR/14.0/osx10-64)

**************************************************

Uninstalling (FLPR/15.0/osx10-64)

Not found on system (FLPR/15.0/osx10-64)

**************************************************

Uninstalling (FLPR/15.1/osx10-64)

Not found on system (FLPR/15.1/osx10-64)

**************************************************

Uninstalling (FLPR/15.2/osx10-64)

Not found on system (FLPR/15.2/osx10-64)

**************************************************

Uninstalling (FLPR/16.0/osx10-64)

Not found on system (FLPR/16.0/osx10-64)

**************************************************

Uninstalling (FLPR/18.0/osx10-64)

Not found on system (FLPR/18.0/osx10-64)

**************************************************

Uninstalling (FUSE/2015.1/osx10-64)

Not found on system (FUSE/2015.1/osx10-64)

**************************************************

Uninstalling (FUSE/2017.1/osx10-64)

Not found on system (FUSE/2017.1/osx10-64)

**************************************************

Uninstalling (IDSN/10.0/osx10)

Not found on system (IDSN/10.0/osx10)

**************************************************

Uninstalling (IDSN/11.0/osx10)

Not found on system (IDSN/11.0/osx10)

**************************************************

Uninstalling (IDSN/12.0.0/osx10-64)

Not found on system (IDSN/12.0.0/osx10-64)

**************************************************

Uninstalling (IDSN/13.0/osx10-64)

Not found on system (IDSN/13.0/osx10-64)

**************************************************

Uninstalling (IDSN/9.0/osx10)

Not found on system (IDSN/9.0/osx10)

**************************************************

Uninstalling (ILST/17.0/osx10-64)

Not found on system (ILST/17.0/osx10-64)

**************************************************

Uninstalling (ILST/18.0/osx10-64)

Not found on system (ILST/18.0/osx10-64)

**************************************************

Uninstalling (ILST/19.0/osx10-64)

Not found on system (ILST/19.0/osx10-64)

**************************************************

Uninstalling (ILST/20.0.0/osx10-64)

Not found on system (ILST/20.0.0/osx10-64)

**************************************************

Uninstalling (ILST/21.0.0/osx10-64)

Not found on system (ILST/21.0.0/osx10-64)

**************************************************

Uninstalling (ILST/22.0.0/osx10-64)

Not found on system (ILST/22.0.0/osx10-64)

**************************************************

Uninstalling (KBRG/6.0/osx10)

Not found on system (KBRG/6.0/osx10)

**************************************************

Uninstalling (KBRG/6.3/osx10-64)

Not found on system (KBRG/6.3/osx10-64)

**************************************************

Uninstalling (KBRG/7.0/osx10-64)

Not found on system (KBRG/7.0/osx10-64)

**************************************************

Uninstalling (KBRG/8.0/osx10-64)

Not found on system (KBRG/8.0/osx10-64)

**************************************************

Uninstalling (KEMN/7.0/osx10)

Not found on system (KEMN/7.0/osx10)

**************************************************

Uninstalling (KETK/4.0/osx10)

Not found on system (KETK/4.0/osx10)

**************************************************

Uninstalling (LRCC/1.0/osx10-64)

Not found on system (LRCC/1.0/osx10-64)

**************************************************

Uninstalling (LTRM/6.0/osx10)

Not found on system (LTRM/6.0/osx10)

**************************************************

Uninstalling (LTRM/7.0/osx10-64)

Not found on system (LTRM/7.0/osx10-64)

**************************************************

Uninstalling (MUSE/1.0/osx10)

Not found on system (MUSE/1.0/osx10)

**************************************************

Uninstalling (MUSE/1.1/osx10)

Not found on system (MUSE/1.1/osx10)

**************************************************

Uninstalling (MUSE/2014.3.0/osx10-64)

Not found on system (MUSE/2014.3.0/osx10-64)

**************************************************

Uninstalling (MUSE/2014.3.1/osx10-64)

Not found on system (MUSE/2014.3.1/osx10-64)

**************************************************

Uninstalling (MUSE/2014.3.2/osx10-64)

Not found on system (MUSE/2014.3.2/osx10-64)

**************************************************

Uninstalling (MUSE/2015.0.0/osx10-64)

Not found on system (MUSE/2015.0.0/osx10-64)

**************************************************

Uninstalling (MUSE/2015.0.1/osx10-64)

Not found on system (MUSE/2015.0.1/osx10-64)

**************************************************

Uninstalling (MUSE/2015.0.2/osx10-64)

Not found on system (MUSE/2015.0.2/osx10-64)

**************************************************

Uninstalling (MUSE/2015.1.0/osx10-64)

Not found on system (MUSE/2015.1.0/osx10-64)

**************************************************

Uninstalling (MUSE/2015.1.1/osx10-64)

Not found on system (MUSE/2015.1.1/osx10-64)

**************************************************

Uninstalling (MUSE/2015.1.2/osx10-64)

Not found on system (MUSE/2015.1.2/osx10-64)

**************************************************

Uninstalling (MUSE/2015.2.0/osx10-64)

Not found on system (MUSE/2015.2.0/osx10-64)

**************************************************

Uninstalling (MUSE/2017.0.0/osx10-64)

Not found on system (MUSE/2017.0.0/osx10-64)

**************************************************

Uninstalling (MUSE/2018.0/osx10-64)

Not found on system (MUSE/2018.0/osx10-64)

**************************************************

Uninstalling (MUSE/4.1/osx10)

Not found on system (MUSE/4.1/osx10)

**************************************************

Uninstalling (PHSP/14.0/osx10)

Not found on system (PHSP/14.0/osx10)

**************************************************

Uninstalling (PHSP/15.0/osx10)

Not found on system (PHSP/15.0/osx10)

**************************************************

Uninstalling (PHSP/16.0/osx10)

Not found on system (PHSP/16.0/osx10)

**************************************************

Uninstalling (PHSP/17.0/osx10-64)

Not found on system (PHSP/17.0/osx10-64)

**************************************************

Uninstalling (PHSP/18.0/osx10-64)

Not found on system (PHSP/18.0/osx10-64)

**************************************************

Uninstalling (PHSP/19.0/osx10-64)

Not found on system (PHSP/19.0/osx10-64)

**************************************************

Uninstalling (PPRO/10.3.0/osx10-64)

Not found on system (PPRO/10.3.0/osx10-64)

**************************************************

Uninstalling (PPRO/11.0.0/osx10-64)

Not found on system (PPRO/11.0.0/osx10-64)

**************************************************

Uninstalling (PPRO/12.0.0/osx10-64)

Not found on system (PPRO/12.0.0/osx10-64)

**************************************************

Uninstalling (PPRO/7.0/osx10-64)

Not found on system (PPRO/7.0/osx10-64)

**************************************************

Uninstalling (PPRO/8.0/osx10-64)

Not found on system (PPRO/8.0/osx10-64)

**************************************************

Uninstalling (PPRO/9.0/osx10-64)

Not found on system (PPRO/9.0/osx10-64)

**************************************************

Uninstalling (PRLD/2.0/osx10-64)

Not found on system (PRLD/2.0/osx10-64)

**************************************************

Uninstalling (PRLD/3.0/osx10-64)

Not found on system (PRLD/3.0/osx10-64)

**************************************************

Uninstalling (PRLD/4.0/osx10-64)

Not found on system (PRLD/4.0/osx10-64)

**************************************************

Uninstalling (PRLD/5.0.0/osx10-64)

Not found on system (PRLD/5.0.0/osx10-64)

**************************************************

Uninstalling (PRLD/6.0.0/osx10-64)

Not found on system (PRLD/6.0.0/osx10-64)

**************************************************

Uninstalling (PRLD/7.0.0/osx10-64)

Not found on system (PRLD/7.0.0/osx10-64)

**************************************************

Uninstalling (SPGD/7.0/osx10-64)

Not found on system (SPGD/7.0/osx10-64)

**************************************************

Uninstalling (SPGD/8.0/osx10-64)

Not found on system (SPGD/8.0/osx10-64)

**************************************************

Uninstalling (SPGD/9.0/osx10-64)

Not found on system (SPGD/9.0/osx10-64)

**************************************************

Uninstalling (SPRK/0.5.0/osx10-64)

Not found on system (SPRK/0.5.0/osx10-64)

**************************************************

Uninstalling (SPRK/0.6.2/osx10-64)

Not found on system (SPRK/0.6.2/osx10-64)

**************************************************

Uninstalling (SPRK/1.0.12/osx10-64)

Not found on system (SPRK/1.0.12/osx10-64)

**************************************************

Uninstalling (SPRK/1.0.12/osx10-64)

Not found on system (SPRK/1.0.12/osx10-64)

**************************************************

Uninstalling (SPRK/1.0.12/osx10-64)

Not found on system (SPRK/1.0.12/osx10-64)

**************************************************

Uninstalling (SPRK/1.0.12/osx10-64)

Not found on system (SPRK/1.0.12/osx10-64)

**************************************************

Uninstalling (SPRK/1.0.12/osx10-64)

Not found on system (SPRK/1.0.12/osx10-64)

**************************************************

Uninstalling (SPRK/1.0.12/osx10-64)

Not found on system (SPRK/1.0.12/osx10-64)

**************************************************

Uninstalling (SPRK/1.0.12/osx10-64)

Not found on system (SPRK/1.0.12/osx10-64)

**************************************************

Summary:

**************************************************

Products not found on the system:

  (AEFT/12.0/osx10-64)

  (AEFT/13.0/osx10-64)

  (AEFT/13.5/osx10-64)

  (AEFT/13.8.0/osx10-64)

  (AEFT/14.0.0/osx10-64)

  (AEFT/15.0.0/osx10-64)

  (AGOR/1.0/osx10)

  (AICY/10.0/osx10)

  (AICY/11.0/osx10)

  (AICY/12.0.0/osx10-64)

  (AICY/13.0/osx10-64)

  (AICY/9.0/osx10)

  (AME/10.3.0/osx10-64)

  (AME/11.0.0/osx10-64)

  (AME/12.0.0/osx10-64)

  (AME/8.0/osx10-64)

  (AME/9.0/osx10-64)

  (ANMLBETA/1.0.5/osx10-64)

  (AUDT/10.0.0/osx10-64)

  (AUDT/11.0.0/osx10-64)

  (AUDT/6.0/osx10-64)

  (AUDT/7.0/osx10-64)

  (AUDT/8.0/osx10-64)

  (AUDT/9.2.0/osx10-64)

  (CHAR/1.1.0/osx10-64)

  (DRWV/13.0.0/osx10)

  (DRWV/14.0.0/osx10)

  (DRWV/15.0.0/osx10-64)

  (DRWV/16.0.0/osx10-64)

  (DRWV/17.0.0/osx10-64)

  (DRWV/18.0/osx10-64)

  (EDGE/0.11/osx10)

  (EDGE/0.9/osx10)

  (EDGE/1.0.1/osx10)

  (EDGE/1.0/osx10)

  (EDGE/2.0.1/osx10)

  (EDGE/2.0/osx10)

  (EDGE/3.0/osx10)

  (EDGE/4.0.1/osx10)

  (EDGE/4.0/osx10)

  (EDGE/5.0/osx10)

  (EDGE/6.0/osx10-64)

  (ESHR/0.1.0/osx10-64)

  (ESHR/1.0/osx10-64)

  (FLPR/13.0/osx10-64)

  (FLPR/14.0/osx10-64)

  (FLPR/15.0/osx10-64)

  (FLPR/15.1/osx10-64)

  (FLPR/15.2/osx10-64)

  (FLPR/16.0/osx10-64)

  (FLPR/18.0/osx10-64)

  (FUSE/2015.1/osx10-64)

  (FUSE/2017.1/osx10-64)

  (IDSN/10.0/osx10)

  (IDSN/11.0/osx10)

  (IDSN/12.0.0/osx10-64)

  (IDSN/13.0/osx10-64)

  (IDSN/9.0/osx10)

  (ILST/17.0/osx10-64)

  (ILST/18.0/osx10-64)

  (ILST/19.0/osx10-64)

  (ILST/20.0.0/osx10-64)

  (ILST/21.0.0/osx10-64)

  (ILST/22.0.0/osx10-64)

  (KBRG/6.0/osx10)

  (KBRG/6.3/osx10-64)

  (KBRG/7.0/osx10-64)

  (KBRG/8.0/osx10-64)

  (KEMN/7.0/osx10)

  (KETK/4.0/osx10)

  (LRCC/1.0/osx10-64)

  (LTRM/6.0/osx10)

  (LTRM/7.0/osx10-64)

  (MUSE/1.0/osx10)

  (MUSE/1.1/osx10)

  (MUSE/2014.3.0/osx10-64)

  (MUSE/2014.3.1/osx10-64)

  (MUSE/2014.3.2/osx10-64)

  (MUSE/2015.0.0/osx10-64)

  (MUSE/2015.0.1/osx10-64)

  (MUSE/2015.0.2/osx10-64)

  (MUSE/2015.1.0/osx10-64)

  (MUSE/2015.1.1/osx10-64)

  (MUSE/2015.1.2/osx10-64)

  (MUSE/2015.2.0/osx10-64)

  (MUSE/2017.0.0/osx10-64)

  (MUSE/2018.0/osx10-64)

  (MUSE/4.1/osx10)

  (PHSP/14.0/osx10)

  (PHSP/15.0/osx10)

  (PHSP/16.0/osx10)

  (PHSP/17.0/osx10-64)

  (PHSP/18.0/osx10-64)

  (PHSP/19.0/osx10-64)

  (PPRO/10.3.0/osx10-64)

  (PPRO/11.0.0/osx10-64)

  (PPRO/12.0.0/osx10-64)

  (PPRO/7.0/osx10-64)

  (PPRO/8.0/osx10-64)

  (PPRO/9.0/osx10-64)

  (PRLD/2.0/osx10-64)

  (PRLD/3.0/osx10-64)

  (PRLD/4.0/osx10-64)

  (PRLD/5.0.0/osx10-64)

  (PRLD/6.0.0/osx10-64)

  (PRLD/7.0.0/osx10-64)

  (SPGD/7.0/osx10-64)

  (SPGD/8.0/osx10-64)

  (SPGD/9.0/osx10-64)

  (SPRK/0.5.0/osx10-64)

  (SPRK/0.6.2/osx10-64)

  (SPRK/1.0.12/osx10-64)

  (SPRK/1.0.12/osx10-64)

  (SPRK/1.0.12/osx10-64)

  (SPRK/1.0.12/osx10-64)

  (SPRK/1.0.12/osx10-64)

  (SPRK/1.0.12/osx10-64)

  (SPRK/1.0.12/osx10-64)

AdobeCCUninstaller exiting with Return Code (0)

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Adobe Employee ,
Mar 21, 2018

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Hi,

The uninstaller will also handle all the point products - I tested this with a fully patched After Effects 14 and 15 and it uninstalled them correctly - output is below.

On the machine where this is failing, can you uninstall via the uninstaller in the Apps folder?

Also did you use sudo in the terminal to do this? (I assume you did or you would not have got that far, but worth double checking.)

AdobeCCUninstaller version is : 2.2.0.8

Starting the AdobeCCUninstaller...

Products to be uninstalled:

                                (AEFT/12.0/osx10-64)

                                (AEFT/13.0/osx10-64)

                                (AEFT/13.5/osx10-64)

                                (AEFT/13.8.0/osx10-64)

                                (AEFT/14.0.0/osx10-64)

                                (AEFT/15.0.0/osx10-64)

**************************************************

Attempting to uninstall the above products ...

Uninstalling (AEFT/12.0/osx10-64)

Not found on system (AEFT/12.0/osx10-64)

**************************************************

Uninstalling (AEFT/13.0/osx10-64)

Not found on system (AEFT/13.0/osx10-64)

**************************************************

Uninstalling (AEFT/13.5/osx10-64)

Not found on system (AEFT/13.5/osx10-64)

**************************************************

Uninstalling (AEFT/13.8.0/osx10-64)

Not found on system (AEFT/13.8.0/osx10-64)

**************************************************

Uninstalling (AEFT/14.0.0/osx10-64)

Successfully uninstalled (AEFT/14.0.0/osx10-64)

**************************************************

Uninstalling (AEFT/15.0.0/osx10-64)

Successfully uninstalled (AEFT/15.0.0/osx10-64)

**************************************************

Summary:

**************************************************

Removed products:

                                (AEFT/14.0.0/osx10-64)

                                (AEFT/15.0.0/osx10-64)

**************************************************

Products not found on the system:

                                (AEFT/12.0/osx10-64)

                                (AEFT/13.0/osx10-64)

                                (AEFT/13.5/osx10-64)

                                (AEFT/13.8.0/osx10-64)

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New Here ,
Mar 21, 2018

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Hi There:

Thanks for the reply; much appreciated.

I noted something peculiar. Though, as mentioned, the 2017 CC apps are still installed, when I went into Utilities->Adobe Installers, there are only three uninstalled there, and they are all CS6 products.

I was under the impression that as part of the package installation (I have originally created the install package via CCPackager), uninstaller packages for each installed Adobe CC app were to have shown up there after running the installation package created by CCPackager. It makes sense now why the CC 2017 apps did not uninstall, but I’m puzzzled by how it is that those uninstalled weren’t there.

Thoughts? At least now I know.

V.

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Adobe Employee ,
Mar 22, 2018

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Hi,

Yes you should get an uninstaller alias in each product folder and in utilities>Adobe Installers.

Maybe these were manually removed or moved by the end user? Some utilities might also remove these to save space.

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New Here ,
Mar 22, 2018

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I think what may have happened was that the "test" computers (actually they were production ones, but in a different area) had a stripped-down install for CC, as opposed to the full install, which left out a number of apps. We only had a handful of those, and I ended up not realizing that until after the fact.

I'm soon about to give the script a go in a classroom, on the belief that all should work out fine.

Thanks for the assistance.

V.

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