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Specify Log Location with Acrobat DC (CC) exe installer?

New Here ,
May 09, 2016

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Hello,

I have a question regarding the somewhat recent CCP update that modified how Acrobat DC installations are handled.

For the most part, we've preferred deploying via MSI, however it seems the EXE method is now the preferred Adobe installation procedure.

Is there a parameter or switch to specify log file locations?

I was only able to find standard MSI switches.

My understanding is that these are the default log locations for CC installations:

  • C:\Program Files (x86)\Common Files\Adobe\Installers\<log>.gz
  • %Temp%\PDAPP.log

We're currently using the following silent installation switch.

  • setup.exe --silent

I was hoping to be able to specify a log location at installation. Is there an .EXE switch for this?

Thanks!

Here's an example script showing how to collect logs as well as a list of log files and locations: Troubleshooting and Support — Enterprise Administration Guide

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Specify Log Location with Acrobat DC (CC) exe installer?

New Here ,
May 09, 2016

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Hello,

I have a question regarding the somewhat recent CCP update that modified how Acrobat DC installations are handled.

For the most part, we've preferred deploying via MSI, however it seems the EXE method is now the preferred Adobe installation procedure.

Is there a parameter or switch to specify log file locations?

I was only able to find standard MSI switches.

My understanding is that these are the default log locations for CC installations:

  • C:\Program Files (x86)\Common Files\Adobe\Installers\<log>.gz
  • %Temp%\PDAPP.log

We're currently using the following silent installation switch.

  • setup.exe --silent

I was hoping to be able to specify a log location at installation. Is there an .EXE switch for this?

Thanks!

Here's an example script showing how to collect logs as well as a list of log files and locations: Troubleshooting and Support — Enterprise Administration Guide

Topics

Acrobat

Views

2.9K

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
May 10, 2016

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Hi nhgris82191922,

Thanks for writing. As of now, setup.exe does not has switch for specifying log location at installation.

However, I will take this feedback to concerned team.

Regards,

Sumita

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New Here ,
Dec 06, 2017

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Hello,

As a system administrator in a managed environment I would also like to know when this functionality is planned to be added.

Or a statement confirming that Adobe are not planning on adding the ability to direct log files to a nominated folder.

Thanks in advance

Euan

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Adobe Employee ,
Dec 06, 2017

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Here's an example script showing how to collect logs as well as a list of log files and locations: Troubleshooting and Support — Enterprise Administration Guide

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