Student subscription

New Here ,
Apr 14, 2021 Apr 14, 2021

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Hello, I was just wondering why my adobe account is not mare available: I'm a university' student so last year I subscripted with a free account... recently my adobe's app stopped to work, showing my that i have to renew my account. In ordet to renew my account, I must pay but since I'm a student (and I had free access to al adobe's app for the last year) why it tells me to pay? I tried to re-access with my university mail but I can't find the solution, how can i fix it?

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Licensing, Manage account

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Adobe Employee , Apr 15, 2021 Apr 15, 2021
Hello, Kindly open the creative cloud desktop app, sign out and log in again selecting the "company and school account" option to activate the license.

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Adobe Employee ,
Apr 15, 2021 Apr 15, 2021

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Hello,

Kindly open the creative cloud desktop app, sign out and log in again selecting the "company and school account" option to activate the license.

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