Subscription

[FranciscoLeitao]

I need to cancel my subscription and the system does not allow it........

[Bani Verma · Accepted solution]

Hi there, 

I have reviewed your Adobe ID(email address) you have utilized to post here and found that you have purchased an individual subscription of Adobe Illustrator and a team's license for the same. 

Which one would you like to cancel? Have you tried the self cancelation steps shared here: https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html.