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Successful AdobeCC2017 Build, Acrobat can't update

Community Beginner ,
Nov 09, 2016

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Hello... I successfully built an Adobe CC 2017 package for Mac with our Education license. Once installed, everything works as it should... applications are licensed, and I can update without having to sign in with an Adobe account. Great. Except, Acrobat DC is the only application that can't update... "An error occurred. Please check for updates again later. Error: 104". The version is 2015.020.20039. I created the installer yesterday.

I also created a Windows installer yesterday, which also installed as it should, and everything can check for updates. Acrobat DC successfully found an update, 2015.020.20049.

Anyone else experiencing this same issue, or know what the deal is? !

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Successful AdobeCC2017 Build, Acrobat can't update

Community Beginner ,
Nov 09, 2016

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Hello... I successfully built an Adobe CC 2017 package for Mac with our Education license. Once installed, everything works as it should... applications are licensed, and I can update without having to sign in with an Adobe account. Great. Except, Acrobat DC is the only application that can't update... "An error occurred. Please check for updates again later. Error: 104". The version is 2015.020.20039. I created the installer yesterday.

I also created a Windows installer yesterday, which also installed as it should, and everything can check for updates. Acrobat DC successfully found an update, 2015.020.20049.

Anyone else experiencing this same issue, or know what the deal is? !

TOPICS
Acrobat

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332

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Nov 09, 2016 0
Adobe Employee ,
Nov 10, 2016

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Nov 10, 2016 1
Community Beginner ,
Nov 10, 2016

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I can update with that installer, and checking for updates post install works. Is 15.020.20042 now part of the CCP?

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Nov 10, 2016 0
Adobe Employee ,
Nov 17, 2016

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Moving this discussion to the  Enterprise Deployment (Acrobat and Reader) forum.

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Nov 17, 2016 0