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Trying To Cancel Subscription

New Here ,
May 07, 2020

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Anyone from Adobe listening????

 

I'm trying to cancel my subscription and am told to contact Customer Care to make that happen. The Customer Care center, however, is shut down and I am instructed to come here to the Community, which is where I am. Now what???

 

Anyone from Adobe able to respond to this inquiry?

Hi 87carrera911,

 

We apologize here for the inconvenience caused while trying to Cancel your Teams Plan.

 

We would like to inform you that Cancellation of Teams is not possible Online through your Adobe account page.

 

For Cancellation of Team plan, please contact our Support Team and they will help in Cancellation of Team licenses.

 

You can contact the support team directly by initiating a chat session, click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html

 

You may refer to the Section "Cancel a teams plan" in the following help article published extenally : https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html 

 

I hope that helps.

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Manage account, Teams

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Trying To Cancel Subscription

New Here ,
May 07, 2020

Copy link to clipboard

Copied

Anyone from Adobe listening????

 

I'm trying to cancel my subscription and am told to contact Customer Care to make that happen. The Customer Care center, however, is shut down and I am instructed to come here to the Community, which is where I am. Now what???

 

Anyone from Adobe able to respond to this inquiry?

Hi 87carrera911,

 

We apologize here for the inconvenience caused while trying to Cancel your Teams Plan.

 

We would like to inform you that Cancellation of Teams is not possible Online through your Adobe account page.

 

For Cancellation of Team plan, please contact our Support Team and they will help in Cancellation of Team licenses.

 

You can contact the support team directly by initiating a chat session, click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html

 

You may refer to the Section "Cancel a teams plan" in the following help article published extenally : https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html 

 

I hope that helps.

Topics

Manage account, Teams

Views

362

Likes

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Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 07, 2020 0
May 07, 2020

Copy link to clipboard

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Hi 87carrera911,

 

We apologize here for the inconvenience caused while trying to Cancel your Teams Plan.

 

We would like to inform you that Cancellation of Teams is not possible Online through your Adobe account page.

 

For Cancellation of Team plan, please contact our Support Team and they will help in Cancellation of Team licenses.

 

You can contact the support team directly by initiating a chat session, click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html

 

You may refer to the Section "Cancel a teams plan" in the following help article published extenally : https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html 

 

I hope that helps.

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