Highlighted

Unable to add Enterprise ID users

New Here ,
Nov 29, 2017

Copy link to clipboard

Copied

Hi,

We are unable to add Users as there is no '+' button to add them. I am logged in with full systemadmin access.

Any ideas? This is very frustrating.

Thanks

Hello rb31253317

Sorry for the delay in response to your query and apologize for the inconvenience caused. Please refer and try the suggestions in the following KB docs Help | Enterprise ID, sign in, and account help

You may also refer to Manage identity types in Adobe enterprise offerings

If the issue persists, please contact the Adobe support team through  Adobe Admin Console or can contact through the helpline number give on Adobe Creative Cloud for enterprise phone numbers

Feel free to update this discussion in case you need further assistance.

Regards,

Anand Sri.

Topics

Acrobat

Views

239

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Unable to add Enterprise ID users

New Here ,
Nov 29, 2017

Copy link to clipboard

Copied

Hi,

We are unable to add Users as there is no '+' button to add them. I am logged in with full systemadmin access.

Any ideas? This is very frustrating.

Thanks

Hello rb31253317

Sorry for the delay in response to your query and apologize for the inconvenience caused. Please refer and try the suggestions in the following KB docs Help | Enterprise ID, sign in, and account help

You may also refer to Manage identity types in Adobe enterprise offerings

If the issue persists, please contact the Adobe support team through  Adobe Admin Console or can contact through the helpline number give on Adobe Creative Cloud for enterprise phone numbers

Feel free to update this discussion in case you need further assistance.

Regards,

Anand Sri.

Topics

Acrobat

Views

240

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Dec 25, 2017

Copy link to clipboard

Copied

Hello rb31253317

Sorry for the delay in response to your query and apologize for the inconvenience caused. Please refer and try the suggestions in the following KB docs Help | Enterprise ID, sign in, and account help

You may also refer to Manage identity types in Adobe enterprise offerings

If the issue persists, please contact the Adobe support team through  Adobe Admin Console or can contact through the helpline number give on Adobe Creative Cloud for enterprise phone numbers

Feel free to update this discussion in case you need further assistance.

Regards,

Anand Sri.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...