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Unable to delegate administrator rights

New Here ,
Sep 15, 2016

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Hello Adobe.

My boss Mads Sinkjær Kærgaard and I have been working on since November 2015 to through Adobe Enterprise Dashboard to assign named licening to specific e-mail adresses.

When Mads logs in is not possible for him (super-users) to make other administrators in the AED.

Can you assign him the correct rights ?

Med venlig hilsen

Søren Døygaard

IMT, Roskilde Universitet

4000 Roskilde

[Personal details removed by Mod]

Hi Soren,

He will have been sent an email.

If that has not arrived, check spam folders.

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Unable to delegate administrator rights

New Here ,
Sep 15, 2016

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Hello Adobe.

My boss Mads Sinkjær Kærgaard and I have been working on since November 2015 to through Adobe Enterprise Dashboard to assign named licening to specific e-mail adresses.

When Mads logs in is not possible for him (super-users) to make other administrators in the AED.

Can you assign him the correct rights ?

Med venlig hilsen

Søren Døygaard

IMT, Roskilde Universitet

4000 Roskilde

[Personal details removed by Mod]

Hi Soren,

He will have been sent an email.

If that has not arrived, check spam folders.

Views

125

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Sep 15, 2016

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I can see that the invite to Mads was to join the dashboard as an admin was still pending, he had not accepted the invite. I have resent that invite.

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New Here ,
Sep 15, 2016

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Hello Alister, I have just spoken to Mads. Where shall he accept the invite ? Through an e-mail with a link or in AED ?

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Adobe Employee ,
Sep 15, 2016

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Hi Soren,

He will have been sent an email.

If that has not arrived, check spam folders.

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New Here ,
Sep 15, 2016

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Hello again.

Here is what Mads have received !

Med venlig hilsen

Søren Døygaard

IMT, Roskilde Universitet

4000 Roskilde

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Adobe Employee ,
Sep 16, 2016

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This issue has been resolved.

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