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Unable to open PDFs after installing Document Cloud integration component for Sharepoint online. After removing it form Azure AD Enterprise apps, Open in document cloud remains active

New Here ,
Jun 24, 2019

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Hello Friends,

I am having major issues with Adobe Document Cloud integration for SharePoint.

Here is my scenario.

PDF files do not open when document library is added on the page as a web-part. When user clicks a PDF file, new tab opens and closes by itself immediately. When in full document library, PDF opens fine in document cloud.

Now i tried removing Document Cloud integration from Azure AD / Enterprise Applications (per instructions on adobe site), the app is gone but Open in document cloud remains active, actually now i have two of them!!!!!!!!!!!!!

When a PDF file is selected i see the following:

Open >

> Open in Browser

> Open in Adobe Document Cloud

> Open in Document Cloud

Please Help.......

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Acrobat

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Unable to open PDFs after installing Document Cloud integration component for Sharepoint online. After removing it form Azure AD Enterprise apps, Open in document cloud remains active

New Here ,
Jun 24, 2019

Copy link to clipboard

Copied

Hello Friends,

I am having major issues with Adobe Document Cloud integration for SharePoint.

Here is my scenario.

PDF files do not open when document library is added on the page as a web-part. When user clicks a PDF file, new tab opens and closes by itself immediately. When in full document library, PDF opens fine in document cloud.

Now i tried removing Document Cloud integration from Azure AD / Enterprise Applications (per instructions on adobe site), the app is gone but Open in document cloud remains active, actually now i have two of them!!!!!!!!!!!!!

When a PDF file is selected i see the following:

Open >

> Open in Browser

> Open in Adobe Document Cloud

> Open in Document Cloud

Please Help.......

TOPICS
Acrobat

Views

439

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 24, 2019 0

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