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Unable to view invoices in the Admin Console

Adobe Employee ,
Jul 19, 2019

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If you have purchased the Teams membership through Adobe.com, and you are the current contract owner, you can view and download your invoices from Admin Console > Account > Billing History.

Due to a technical glitch, some administrators are unable to view the invoices. We are working to fix this issue on high priority and will let you know as soon as it is resolved.

We apologize for the inconvenience caused.

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Manage teams account

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Unable to view invoices in the Admin Console

Adobe Employee ,
Jul 19, 2019

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If you have purchased the Teams membership through Adobe.com, and you are the current contract owner, you can view and download your invoices from Admin Console > Account > Billing History.

Due to a technical glitch, some administrators are unable to view the invoices. We are working to fix this issue on high priority and will let you know as soon as it is resolved.

We apologize for the inconvenience caused.

Topics

Manage teams account

Views

1.2K

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jul 24, 2019

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This issue is now resolved.

If you have purchased the Teams membership through Adobe.com, and you are the current contract owner, you can view and download your invoices from Admin Console > Account > Billing History.

For more information, see Manage your Teams account.

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New Here ,
Aug 06, 2019

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I have the same problem, I can't view my invoices in admin console... is anyone able to help with this?

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New Here ,
Aug 10, 2019

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Same problem, on page "Account" I don't see any lateral submenu, I don't have the link to billing history.

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