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Update AIP Reader 2015 where have I gone wrong?

Community Beginner ,
Jul 28, 2016 Jul 28, 2016

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I am trying to update an AIP for Reader 2015. I get "The upgrade patch cannot be installed by the Windows installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program.."

Here are the steps I followed, failure occurred on step 5.

1. Downloaded the base version ftp://ftp.adobe.com/pub/adobe/reader/win/Acrobat2015/1500630033/AcroRdr20151500630033_MUI.exe

2. Extracted "<path to folder where file is located>\AcroRdr20151500630033_MUI.exe" -sfx_o"<path to folder where the files are to be extracted>" -sfx_ne

3. run: msiexec /a "<path to the folder the files were extracted to in the previous step>\AcroRead.msi" TARGETDIR="<path to AIP>"

4. Downloaded the latest update from this location ftp://ftp.adobe.com/pub/adobe/reader/win/Acrobat2015/1500630198/AcroRdr2015Upd1500630198_MUI.msp

5. run: msiexec /a "<path to the AIP created in the previous step>acroread.msi" /p "<path to folder where update file is located>\AcroRdr2015Upd1500630198_MUI.msp"

I imagine that I am using the wrong base file or the wrong update, however I have been unable to find anywhere how one figures this out.

Can anyone pinpoint my error? Sorry if his question has been asked many times before.

Thank you very much.

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Acrobat

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correct answers 1 Correct answer

Community Beginner , Aug 02, 2016 Aug 02, 2016

Actually after several days I found the answer. I was trying to do this on a computer that had Adobe Reader already installed. As soon as I removed it, the steps above worked.

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Community Beginner ,
Aug 02, 2016 Aug 02, 2016

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Actually after several days I found the answer. I was trying to do this on a computer that had Adobe Reader already installed. As soon as I removed it, the steps above worked.

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