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Update AIP Reader 2015 where have I gone wrong?

Community Beginner ,
Jul 28, 2016

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I am trying to update an AIP for Reader 2015. I get "The upgrade patch cannot be installed by the Windows installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program.."

Here are the steps I followed, failure occurred on step 5.

1. Downloaded the base version ftp://ftp.adobe.com/pub/adobe/reader/win/Acrobat2015/1500630033/AcroRdr20151500630033_MUI.exe

2. Extracted "<path to folder where file is located>\AcroRdr20151500630033_MUI.exe" -sfx_o"<path to folder where the files are to be extracted>" -sfx_ne

3. run: msiexec /a "<path to the folder the files were extracted to in the previous step>\AcroRead.msi" TARGETDIR="<path to AIP>"

4. Downloaded the latest update from this location ftp://ftp.adobe.com/pub/adobe/reader/win/Acrobat2015/1500630198/AcroRdr2015Upd1500630198_MUI.msp

5. run: msiexec /a "<path to the AIP created in the previous step>acroread.msi" /p "<path to folder where update file is located>\AcroRdr2015Upd1500630198_MUI.msp"

I imagine that I am using the wrong base file or the wrong update, however I have been unable to find anywhere how one figures this out.

Can anyone pinpoint my error? Sorry if his question has been asked many times before.

Thank you very much.

Correct answer by paul3141 | Community Beginner

Actually after several days I found the answer. I was trying to do this on a computer that had Adobe Reader already installed. As soon as I removed it, the steps above worked.

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Update AIP Reader 2015 where have I gone wrong?

Community Beginner ,
Jul 28, 2016

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I am trying to update an AIP for Reader 2015. I get "The upgrade patch cannot be installed by the Windows installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program.."

Here are the steps I followed, failure occurred on step 5.

1. Downloaded the base version ftp://ftp.adobe.com/pub/adobe/reader/win/Acrobat2015/1500630033/AcroRdr20151500630033_MUI.exe

2. Extracted "<path to folder where file is located>\AcroRdr20151500630033_MUI.exe" -sfx_o"<path to folder where the files are to be extracted>" -sfx_ne

3. run: msiexec /a "<path to the folder the files were extracted to in the previous step>\AcroRead.msi" TARGETDIR="<path to AIP>"

4. Downloaded the latest update from this location ftp://ftp.adobe.com/pub/adobe/reader/win/Acrobat2015/1500630198/AcroRdr2015Upd1500630198_MUI.msp

5. run: msiexec /a "<path to the AIP created in the previous step>acroread.msi" /p "<path to folder where update file is located>\AcroRdr2015Upd1500630198_MUI.msp"

I imagine that I am using the wrong base file or the wrong update, however I have been unable to find anywhere how one figures this out.

Can anyone pinpoint my error? Sorry if his question has been asked many times before.

Thank you very much.

Correct answer by paul3141 | Community Beginner

Actually after several days I found the answer. I was trying to do this on a computer that had Adobe Reader already installed. As soon as I removed it, the steps above worked.

Topics

Acrobat

Views

218

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Community Beginner ,
Aug 02, 2016

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Actually after several days I found the answer. I was trying to do this on a computer that had Adobe Reader already installed. As soon as I removed it, the steps above worked.

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