Highlighted

Update the CC Desktop App

New Here ,
Aug 20, 2020

Copy link to clipboard

Copied

In our company we have several installs of Creative Cloud where the end user may not run the program for an extended period of time. The Adobe Remote Update Manager seems to take care of the apps underneath Creative Cloud such as Premiere Pro and Photoshop, but not the Creative Cloud desktop app itself. It appears that the only way CC updates is if a licensed user opens and logs into the app. It then checks for and automatically installs the newest version of Creative Cloud. 


My question is, is there a way to kick off a Creative Cloud update without the need of the user to open and log into the app?

Hello,

As an admin, you can create a self-service or managed package from the admin console and deploy it on the user's machine which will also update the creative cloud desktop app.

TOPICS
File sync

Views

50

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Update the CC Desktop App

New Here ,
Aug 20, 2020

Copy link to clipboard

Copied

In our company we have several installs of Creative Cloud where the end user may not run the program for an extended period of time. The Adobe Remote Update Manager seems to take care of the apps underneath Creative Cloud such as Premiere Pro and Photoshop, but not the Creative Cloud desktop app itself. It appears that the only way CC updates is if a licensed user opens and logs into the app. It then checks for and automatically installs the newest version of Creative Cloud. 


My question is, is there a way to kick off a Creative Cloud update without the need of the user to open and log into the app?

Hello,

As an admin, you can create a self-service or managed package from the admin console and deploy it on the user's machine which will also update the creative cloud desktop app.

TOPICS
File sync

Views

51

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 20, 2020 0
Adobe Employee ,
Aug 25, 2020

Copy link to clipboard

Copied

Hello,

As an admin, you can create a self-service or managed package from the admin console and deploy it on the user's machine which will also update the creative cloud desktop app.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 25, 2020 1