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Updating to Creative Cloud 2017

New Here ,
Feb 22, 2017

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I have the Creative Cloud for teams version 2015. I am a graphic designer and I work with others who also use the creative cloud but all have 2017, updated version. For some reason, I am unable to update to the 2017 version from my creative cloud app. I would very much like to have access to the 2017 version because I pay just as much for an outdated application. Let me know, please:)

Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite forum.

Rosiemuntzing, depending upon how your Creative Cloud for Team has managed your account, you may be able to use the Adobe Creative Cloud desktop application to install the 2017 version of the Creative Cloud applications.  For complete details regarding the installation process see Download and install Creative Cloud apps​.

If the applications are deployed to your computer, with the licensing to use the applications, then please work directly with your Creative Cloud for Teams administrator to obtain a CC 2017 installation package of your requested application.

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Updating to Creative Cloud 2017

New Here ,
Feb 22, 2017

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I have the Creative Cloud for teams version 2015. I am a graphic designer and I work with others who also use the creative cloud but all have 2017, updated version. For some reason, I am unable to update to the 2017 version from my creative cloud app. I would very much like to have access to the 2017 version because I pay just as much for an outdated application. Let me know, please:)

Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite forum.

Rosiemuntzing, depending upon how your Creative Cloud for Team has managed your account, you may be able to use the Adobe Creative Cloud desktop application to install the 2017 version of the Creative Cloud applications.  For complete details regarding the installation process see Download and install Creative Cloud apps​.

If the applications are deployed to your computer, with the licensing to use the applications, then please work directly with your Creative Cloud for Teams administrator to obtain a CC 2017 installation package of your requested application.

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Feb 22, 2017 0
Adobe Employee ,
Feb 22, 2017

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Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite forum.

Rosiemuntzing, depending upon how your Creative Cloud for Team has managed your account, you may be able to use the Adobe Creative Cloud desktop application to install the 2017 version of the Creative Cloud applications.  For complete details regarding the installation process see Download and install Creative Cloud apps​.

If the applications are deployed to your computer, with the licensing to use the applications, then please work directly with your Creative Cloud for Teams administrator to obtain a CC 2017 installation package of your requested application.

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Feb 22, 2017 1
Adobe Employee ,
Feb 25, 2017

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Hi rosiemuntzing ,

I understand that you have CC 2015 version apps and you are not able to update your apps to CC 2017 version. I would suggest you to make sure if your machine meets the minimum Technical requirements compatible with CC 2017 version apps. Please refer the below link and

System requirements | Adobe Creative Cloud

if your machine meets the technical specifications then please refer the below links.

Available updates not listed for Adobe Creative Cloud applications

Creative Cloud Desktop App Not Showing App Updates Available

Please let me know if any further assistance is required. Thanks!

Regards

Himanshu Gupta

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Feb 25, 2017 1