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Using Remote Update Manager (RUM) to update to CC 2017

Community Beginner ,
Nov 13, 2016

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We have a few computers with CC for teams installed. Today I tried to update a couple using RUM manually. This worked OK, however I discovered that the applications had not updated to CC 2017 versions, where such a version has been released.

I tried updating RUM by downloading the latest version Remote Update Manager update but this did not make any difference.  As a test I also tried running RUM with this parameter to attempt to just update Photoshop –productVersions=PHSP and the results was no updates.

I am left wondering if RUM has not been updated to include CC 2017. This article, which does not list the latest versions, points to that possibility Channel IDs for use with Adobe Remote Update Manager.

Can anyone set me straight on anything I have missed?

Thank you

Essentially these are not updates but full versions of products that can actually be installed alongside existing versions.

So for example. Photoshop 2017 is not an update for Photoshop 2015.5, it is a standalone version with a full installer that can co-exist with earlier versions. So it would be necessary to package and deploy the latest version of Photoshop. Once deployed this can be updated with the current version of RUM.

The full list can be found here: https://helpx.adobe.com/creative-cloud/packager/apps-deployed-without-their-base-versions.html

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Using Remote Update Manager (RUM) to update to CC 2017

Community Beginner ,
Nov 13, 2016

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We have a few computers with CC for teams installed. Today I tried to update a couple using RUM manually. This worked OK, however I discovered that the applications had not updated to CC 2017 versions, where such a version has been released.

I tried updating RUM by downloading the latest version Remote Update Manager update but this did not make any difference.  As a test I also tried running RUM with this parameter to attempt to just update Photoshop –productVersions=PHSP and the results was no updates.

I am left wondering if RUM has not been updated to include CC 2017. This article, which does not list the latest versions, points to that possibility Channel IDs for use with Adobe Remote Update Manager.

Can anyone set me straight on anything I have missed?

Thank you

Essentially these are not updates but full versions of products that can actually be installed alongside existing versions.

So for example. Photoshop 2017 is not an update for Photoshop 2015.5, it is a standalone version with a full installer that can co-exist with earlier versions. So it would be necessary to package and deploy the latest version of Photoshop. Once deployed this can be updated with the current version of RUM.

The full list can be found here: https://helpx.adobe.com/creative-cloud/packager/apps-deployed-without-their-base-versions.html

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Nov 13, 2016 0
Adobe Employee ,
Nov 14, 2016

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Nov 14, 2016 0
Adobe Employee ,
Nov 15, 2016

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Essentially these are not updates but full versions of products that can actually be installed alongside existing versions.

So for example. Photoshop 2017 is not an update for Photoshop 2015.5, it is a standalone version with a full installer that can co-exist with earlier versions. So it would be necessary to package and deploy the latest version of Photoshop. Once deployed this can be updated with the current version of RUM.

The full list can be found here: https://helpx.adobe.com/creative-cloud/packager/apps-deployed-without-their-base-versions.html

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Nov 15, 2016 0
paul3141 LATEST
Community Beginner ,
Nov 15, 2016

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Thank you. This answer certainly highlighted a basic concept that I was unaware of.

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Nov 15, 2016 0