Highlighted

Volume license key telling me it is invalid.

New Here ,
Oct 31, 2016

Copy link to clipboard

Copied

I tried contacting Acrobat licensing and they told me to post my question here. I have a volume license for Acrobat 9.

I uninstalled it from the old machine and tried to install it to the new machine. When I try to install it the installer tells me the key is invalid.

The key is not invalid, I got it from the Acrobat volume license webpage associated with the account.

Topics

Acrobat

Views

200

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Volume license key telling me it is invalid.

New Here ,
Oct 31, 2016

Copy link to clipboard

Copied

I tried contacting Acrobat licensing and they told me to post my question here. I have a volume license for Acrobat 9.

I uninstalled it from the old machine and tried to install it to the new machine. When I try to install it the installer tells me the key is invalid.

The key is not invalid, I got it from the Acrobat volume license webpage associated with the account.

Topics

Acrobat

Views

201

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Oct 31, 2016

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Dec 06, 2016

Copy link to clipboard

Copied

Hi Ken_gross144,  

For Acrobat 9 there was a sperate installer for home users and volume users.

The person who has the access to the installer could help you and check again. If you already have correct installer, help me with the serial number via private message: How Do I Send Private Message

-Tariq Dar.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...