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Why does our CS6 install require an email address?

New Here ,
Oct 28, 2015

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The address assigned to our CS6 Master site license is also assigned with a small CC team license and when we login to the CS6 during install it takes the address but soon after the install it tells us that there are already 2 computers using that license. This is a CS6 Master Site License so we should not get this message.

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Why does our CS6 install require an email address?

New Here ,
Oct 28, 2015

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The address assigned to our CS6 Master site license is also assigned with a small CC team license and when we login to the CS6 during install it takes the address but soon after the install it tells us that there are already 2 computers using that license. This is a CS6 Master Site License so we should not get this message.

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Adobe Employee ,
Nov 30, 2015

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Hi,

It seems that the CS6 license is assuming its activation through the CC.

Remove the CC app from the machine and then check.

Regards,

Sheena

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