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ZXPInstaller: Error-Code -180

Community Beginner ,
Jul 03, 2020

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Hey! In deploying a third-party plug-in so designers can access our media asset management, I have issues installing using ZXPInstaller on one client that belongs to a freelancer. ZXPIinstaller fails to install the plug-in and returns an error code -180. This is on a MacOS system.

Anyone know what the error code means? I have successfully installed the plug-in on numerous other clients with identical OS and host applications for the plug-in, so I can rule out the zxp file. Also I have reinstalled host application and tried Anastasiy's installer, no luck there either. Curiously Anastasiy's installer won't list the host application I want to install it to, although cleanly installed and Creative Cloud Desktop app listing the application.

Thanks, Per

Hello,

We apologize for the inconvenience caused to you.

Kindly confirm if you are trying to install the plugin using Adobe Extension Manager or any third-party tool. If using any third-party tool so I would recommend contacting the manufacturer for better assistance.

You can check the article on Exchange extensions installation error codes and description: https://helpx.adobe.com/in/exchange/kb/error-codes.html 

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Creative Cloud, Installation

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ZXPInstaller: Error-Code -180

Community Beginner ,
Jul 03, 2020

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Hey! In deploying a third-party plug-in so designers can access our media asset management, I have issues installing using ZXPInstaller on one client that belongs to a freelancer. ZXPIinstaller fails to install the plug-in and returns an error code -180. This is on a MacOS system.

Anyone know what the error code means? I have successfully installed the plug-in on numerous other clients with identical OS and host applications for the plug-in, so I can rule out the zxp file. Also I have reinstalled host application and tried Anastasiy's installer, no luck there either. Curiously Anastasiy's installer won't list the host application I want to install it to, although cleanly installed and Creative Cloud Desktop app listing the application.

Thanks, Per

Hello,

We apologize for the inconvenience caused to you.

Kindly confirm if you are trying to install the plugin using Adobe Extension Manager or any third-party tool. If using any third-party tool so I would recommend contacting the manufacturer for better assistance.

You can check the article on Exchange extensions installation error codes and description: https://helpx.adobe.com/in/exchange/kb/error-codes.html 

Topics

Creative Cloud, Installation

Views

90

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jul 06, 2020

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Hello,

We apologize for the inconvenience caused to you.

Kindly confirm if you are trying to install the plugin using Adobe Extension Manager or any third-party tool. If using any third-party tool so I would recommend contacting the manufacturer for better assistance.

You can check the article on Exchange extensions installation error codes and description: https://helpx.adobe.com/in/exchange/kb/error-codes.html 

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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