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ExManCmd fails with Abort trap 6 error

Engaged ,
Nov 08, 2019 Nov 08, 2019

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MacOS: 10.13.4 (High Sierra)

Running any command with ExManCmd returns: Abort trap: 6

 

No further information is available, even in system log.
Tried with even the latest ExManCmd (7.8.0.15).

 

Would appreciate some help.

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correct answers 1 Correct answer

Explorer , May 09, 2020 May 09, 2020

macOS Catalina 10.15.4

I followed all steps specific to macOS 10.15 on https://helpx.adobe.com/ca/creative-cloud/kb/installingextensionsandaddons.html#Install_extensions_command_line_tool with no lucky.

Command ExManBridgeTalkCmd and ExManCmd --help worked well.
But ExManCmd --list all, ExManCmd --install xxx.zxp have error.
Abort trap: 6

I googled but no answer was found.
In EMCL.log, it mentioned DB and config.
I have experience by removing ExMan.db to resolve Extension Manager issues on Windows befo

...

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Adobe Employee ,
Nov 12, 2019 Nov 12, 2019

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Hi @vinothr,

 

That doesn't sound good.

 

Have you read this guide? https://github.com/Adobe-CEP/Getting-Started-guides/blob/master/Package%20Distribute%20Install/ExMan...

 

Let me know if those steps help at all...

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Engaged ,
Nov 17, 2019 Nov 17, 2019

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I checked the mentioned guide. It mentions that the probem is Catalina specific. However, I am running MacOS 10.13.4 (High Sierra).

 

Nevertheless, I still proceeded with the steps mentioned and that did not resolve it. I face same error with ExManCmd (7.8.0.15).

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Adobe Employee ,
Nov 18, 2019 Nov 18, 2019

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Have you tried running it with `sudo`?

 

Have you tried uninstalling and reinstalling ExManCmd?

 

Or running it in a different directory?

 

ExManCmd logs errors here, if that's helpful: /Users/<username>/Library/Application Support/Adobe/Extension Manager CC/Log/

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Engaged ,
Nov 18, 2019 Nov 18, 2019

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1. Tried with sudo. Same issue

2. Redownloaded ExManCmd and installed in different directory. Same issue.

3. Nothing relevant in the logs.

4. Upgraded to 10.13.6. Still same issue.

 

Here is what happens when I run following command in different ExManCmd versions:

./ExManCmd --list all

7.3.2.88 => No error

7.8.0.15 => Abort Trap 6

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New Here ,
Dec 31, 2019 Dec 31, 2019

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Hi Vinoth,

Is this issue resolved for you?

Me also facing these issues (Abort trap: 6in Mac OS 10.14.6. 

I tried with Sudo, the same issue persists. 

Please advise.

Thanks.

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Contributor ,
Jan 20, 2020 Jan 20, 2020

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Hi All,

 

I am also getting same error, - 

Abort trap: 6

OS - Mac OSX 10.14.4

ExmanCmd: 7.8.0.15

 

Regards,

Alam

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Engaged ,
Jan 20, 2020 Jan 20, 2020

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This issue is not yet resolved. Also, this doesn't seem Catalina specific.

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New Here ,
Jan 28, 2020 Jan 28, 2020

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Also seeing this on OSX versions other than Catalina. Seeing these errors in the ExManCmd log:

 

Screen Shot 2020-01-28 at 1.28.03 PM.png

 

On machines where this isn't happening, we noticed that instead of 'exchangeplugin' it says 'ExManCmd' in the logfile...

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New Here ,
Feb 27, 2020 Feb 27, 2020

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Erin

 

Any suggestions?

 

Thanks,

 

Steve

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Participant ,
Apr 21, 2020 Apr 21, 2020

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Hi ErinF,

When we executing any command with ExManCmd returns: Abort trap: 6

 

And also checked the log path for the extensions and the contents are shown below.

 

[Error] Fri Mar 20 16:59:51.888 2020 (ExtensionManager.cpp, 1081) -CExtensionManager::createDBPath: makeWritableForAllUsers() failed, status = -163!

 

Mac OS Mojave v10.14.6

ExManCmd versions 7.3.4.597 and 7.8.0.15 are used and both getting the same error.

 

We don't know how to troubleshoot this issue. Could you please advise on this issue.

 

Thanks,

John

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Engaged ,
Jan 28, 2020 Jan 28, 2020

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Hi ErinF,

 

Is there a resolution for this?
IMO ExManCmd should be made an open source project where issues could be easily added/tracked.

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Participant ,
Apr 21, 2020 Apr 21, 2020

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Hi ErinF,

When we executing any command with ExManCmd returns: Abort trap: 6.

The same package is working fine another mac machine. But we are facing issues in some of Mac machine

 

And also checked the log path for the extensions and the contents are shown below.

[Error] Fri Mar 20 16:59:51.888 2020 (ExtensionManager.cpp, 1081) -CExtensionManager::createDBPath: makeWritableForAllUsers() failed, status = -163!

 

Mac OS Mojave v10.14.6

ExManCmd versions 7.3.4.597 and 7.8.0.15 are used and both getting the same error.

 

We don't know how to troubleshoot this issue. Could you please advise on this issue.

 

Thanks,

John

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Explorer ,
May 09, 2020 May 09, 2020

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macOS Catalina 10.15.4

I followed all steps specific to macOS 10.15 on https://helpx.adobe.com/ca/creative-cloud/kb/installingextensionsandaddons.html#Install_extensions_c... with no lucky.

Command ExManBridgeTalkCmd and ExManCmd --help worked well.
But ExManCmd --list all, ExManCmd --install xxx.zxp have error.
Abort trap: 6

I googled but no answer was found.
In EMCL.log, it mentioned DB and config.
I have experience by removing ExMan.db to resolve Extension Manager issues on Windows before.

So I tried the same here and it worked.

Rename or move away following folder and files.

 

/Library/Application Support/Adobe/Extension Manager CC/Configuration/DB/
/Library/Application Support/Adobe/Extension Manager CC/Configuration/XManConfigV2.xml

 

 

Hope it helps.

Eric

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Explorer ,
May 12, 2020 May 12, 2020

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As you suggested above, I removed the mentioned folder and files and Now I am able to install the extensions in the machine.

Thanks a lot Eric_DWKJ

 

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New Here ,
May 12, 2020 May 12, 2020

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LATEST

Thanks Eric, This issue is now fixed and works well.

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