Have upgraded to CS4 Web Premium yesterday. Everything seems
to working fine except for Fireworks.
When trying to load it says 'Fireworks can not be started,
internal error occurred' . This always happens on the splash screen
at the point 'Initializing Tools'
I have tried re-installing, I have tried removed Application
Data and renaming the Control Panels folder (read this somewhere as
something to try) but nothing resolves the problem.
At the moment I have to revert to using Fireworks CS3 which
continues to work without any problems.
You had the "golden touch" with providing us the link to the Fireworks patch. I realize the installation of any piece of software is likely to result in a slightly different configuration of files (executables, drivers, etc.) on each computer onto which it is installed, but the Fireworks patch did the trick for me! I read your posting this morning and downloaded the patch. It was a quick install and Fireworks CS4 booted up on my first try. Thanks a whole bunch. I wish I had found your post two weeks ago when I first installed the CS4 suite and encountered the Fireworks problem; i.e., every program in the suite booted fine except Fireworks.
I am having the same problem on a brand new computer with only OfficeMac 2008 installed on it. This is obviously a bigger problem that Adobe is refusing to accept. I have spent a total of 4 days (2 hours each day) on the phone with them and nothing has fixed the problem. They obviously don't know what's going on either.
I am still suspecting it to be a problem related to fonts installed on the system. The patch tried to address this issue incase there is a corrupted font or unreadable font. However I feel that there are some exceptions to this and the patch is unable to handle it.
After going through my Fonts folder (Mac OS 10.6 Snow Leopard), I tracked it down to two fonts:
Song.dfont Seoul.dfont
Song caused an error on startup, and Seoul caused an error when I quit. These are also the only two fonts with the "dfont" extension, so I'm guessing that has something to do with it. Fireworks is back to normal now, and I hope this helps solve the problem for other users too.
OK... I had this problem show up suddenly about a week ago. Stupidly, I thought I could
uninstall Fireworks, reinstall it and clear the problem. Well, that sure didn't work. I now cannot get the installer to run. It says it's initiallizing, but never completes! I'm totally lost.
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