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deactivation frustrations

Community Beginner ,
Jun 12, 2015 Jun 12, 2015

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So .. here I am asking for an 'expert' to help me deactivate my flash builder premium serial so I can move it from an old (no longer available) machine to a new one.  I was chatting with an adobe representative through and he said I had to ask my question here which seems like complete BS as all the forum posts I read say to contact adobe for this.   What a major PITA for a completely dead product!!!  Anyway.. is there one of these 'experts' around that the adobe rep told me would be lurking around here?

I'm sure I could be asking for help in a much kinder way but I'm just frustrated that I can't even use a program that I paid for!

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New Here ,
May 12, 2016 May 12, 2016

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Stuck too. Says

- Deactivate (can't as PC lost, it's gone)

- Give new key (but I have this paid one)

This is frustrating situation. Can't see what to do. Can't call (or I can but product don't allow). Have now asked help here as told. Now hope that help hits me like magic stick.

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