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FB 4 crashed to blue screen on windows - what to do?

New Here ,
Feb 01, 2011 Feb 01, 2011

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issue: when i am installing flash builder 4 to system - at step of installation where it calculates required time before placing files - it crashes to blue screen of OS.

version of flash builder 4 trial downloaded today from Adobe.

system configuration very shortly:

windows xp sp3+++
proc: Intel Core2 Duo E8400 3 GHz
motherboard: MSI P41T
Ram 2 GB

I can make small dump of memory, it display some wrong memory read in win32k.sys

Where to search for source of issue?
I cant find in google..

Thanks

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Installation and activation

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Feb 02, 2011 Feb 02, 2011

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Hi,

There are some potential workarounds for blue screen problems here:

http://kb2.adobe.com/cps/822/cpsid_82252.html

Let us know how it goes.

-Chris

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New Here ,
Feb 04, 2011 Feb 04, 2011

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Thanks for reply.

i am using other Adobe software like Adobe CS4 package, and it installed and works correctly.

so this issue with crash to blue screen is only with this installation of Flash Builder.

I may  will try to install some previous version of FB ,

ps.

I am using Comodo internet security premium as anitivirus

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Feb 07, 2011 Feb 07, 2011

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Perhaps try disabling Comodo temporarily before installing FB4, to see if that's connected with this error.

-Chris

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