• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Unable to use installed Flash Builder 4 after having uninstalled Trial

Guest
Jun 11, 2010 Jun 11, 2010

Copy link to clipboard

Copied

I have been using the Flash Builder 4 trial for a while now, and have since purchased a version of the software to use on my project.  However, despite having uninstalled the trial version and run the recommended registry cleaning scripts, whenever I install the purchased version of Flash Builder 4 and try to use it, I see the splash screen for the trial version coming up.

It has an option to enter a serial number, six sets of four digits each, but the serial number on the back of the my Flash Builder 4 disc case is only eight digits long total, and doesn't fit that space.  Even then, I would not expect to see the splash screen, which explicitly mentions the trial, coming up after having uninstalled the trial.

If in uninstall the paid version, running eclipse does not cause the splash screen to appear.  However, as soon as I do install it, and try to run with it, the trial version spalsh screen appears again.

I had asked for help preivously, case number: #0203692609

But the registry cleaning programs I was recommended there have not stopped the issue.

TOPICS
Installation and activation

Views

493

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Jun 14, 2010 Jun 14, 2010

Copy link to clipboard

Copied

LATEST

Hi Richard,

I think the serial number keys are always 24-digits long, so the 8-digit number you found must be something else. If you look around at the rest of your product packaging, you should be able to locate the 24-digit number you can use.

More info here:

http://kb2.adobe.com/cps/828/cpsid_82828.html

The Trial mode you're seeing is expected until after you activate the product with your SN.

-Chris

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines