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Week 10 and no support

Participant ,
Apr 24, 2016 Apr 24, 2016

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I am wondering how Adobe would put up with this problem ... .AND I am referring particularly to FlashBuilder support (other Adobe Department support are amazing).

It is now week 10 and no support. This is a product which I pay for support.... and not a word. How on earth does one get support.

The support website say they cannot help me and will email FlashBuilder support. After 4 weeks they tell me to write a complaint letter .... Which did nothing.

After 7 weeks they tell me to come  to the forum and complain about the service ... ... WHICH OBVIOUSLY DOES NOT WORK!!!

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