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Week 9 and no support

Participant ,
Apr 18, 2016 Apr 18, 2016

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So we have hit week 9.... Correct ... week 9. I wrote to the support center and the same old ...same old. They can do nothing but they will inform FlashBuilder support. Let me see week 9 that is more than 2 months of no support .... why do I pay for support? What support? Do I get 2 months of money back? Actually I would like some kind of compensation, I think it is fair.

So the question is how does one get support on the support line?

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