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Where is the Flash builder 4.0 link? It has gone and adobe customer service deny it

New Here ,
Mar 01, 2016 Mar 01, 2016

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I have gone into my account and see that my registered flash builder is there, but it says there is no download link

for this product.

I've contacted customer services a few times over the phone and via chat and they gave me an update patch link

which isnt the right thing. Then they told me to try the 4.6 download link and insisted that the 4.0 serial number

would work for it. When i said it didnt, they asked for a screenshot. I made one and i pasted it in the chat window.

Then the chat assistant terminated the session.

What is wrong with adobe and their appaling customer services? I need the link to my purchased software.

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