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Adobe Flash Player Installation problem.

New Here ,
Sep 19, 2014 Sep 19, 2014

Hello everyone, im here because im having a Certain problem with the Installation of Flash Player. The thing is. The Downloading Works like a charm. But once it shifts into the Installing Phase. It stops midway(Between 60%-80% progress) And tells me I do not have enough Permission To install Flash. Now, I read the Forums. I went through the possible problems and I tried running it as Admin. But.. It just Won't work. Aaaaand Since Firefox Somewhat Requires it. Well... I'd like Flash player to fully install itself on my computer so I don't have any problems !

Nonetheless.. Thank you for reading My possibly One amongst Many of these Pleas for help, but Im truly in need of it. This is just starting to get on my nerves xD;

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correct answers 1 Correct answer

Adobe Employee , Sep 19, 2014 Sep 19, 2014

There appears to be a permissions issues with the files, and the FlashInstall.log file would tell me that, but since you can't get to it, let's try to generate a different log file. Please do the following:

  1. Download the installer from get.adobe.com/flashplayer(note the save-to location).
  2. Open the Command Prompt window by clicking the Start button and in the Serach box type: cmd.exe
  3. When the Command Prompt window launches, drag the installer from the location it was saved to onto the command prompt
...
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New Here ,
Sep 22, 2014 Sep 22, 2014

Here is the 32bit File. Shared Files - Acrobat.com
And, I did not get any further. It stopped at the exact same spot as before. The only thing that changed in the Insta- Wha-... Uuuuuh... Maria, Somehow I wanted to just test it out. And try it on my own again. To get a screenshot of what Changed to show you what was added... But... Apparently it just... Succeeded randomly.. I... um... I wish I could know what was the problem though.. it just... Randomly worked and Im kinda bummed that it did because so many people has this problem..

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Guest
Sep 22, 2014 Sep 22, 2014

Shared Files - Acrobat.com

Glad you got yours working.....any help for mine, Maria?

Dan

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New Here ,
Sep 22, 2014 Sep 22, 2014

I didn't do anything though.. Last time we Resseted the Permission with what Maria Said and all.. Then it didn,t work. And yesterday I tried as well. Didn't work. Sooo it randomly decides to work today ? Im not satisfied with this 😕

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Adobe Employee ,
Sep 22, 2014 Sep 22, 2014

@Fhufuu,

I'm glad it finally installed from you.  Yes, it would be great to find out why, but sometimes it'll just work without explanation.  Did you by chance reboot your system before it finally worked?  Sometimes, rebooting makes whatever wasn't working, work.

@Gencon99,

Looking through your FlashInstall.log file, the majority of the install attempts that 'failed' were due to some program using one of the Flash Player files that needed to be deleted.  The log file doesn't indicate which one, but the installation process should've notified you to close some program before the installation proceeded.

The last install attempt logged to the log file is failing because the install process cannot remove the Flash Player control panel item for the version of Flash Player that is currently installed.  Please do the following:

- Reboot your machine

- If you have programs auto-start upon reboot, make sure programs that use Flash Player are not running (e.g. browsers, instant messaging programs, etc)

- Run the uninstaller posted to this page, Uninstall Flash Player | Windows

- Check to see if the following two files exist: C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl and C:\Windows\SysWOW64\FlashPlayerApp.exe.  If they do, delete them.

- Check C:\Windows\SysWow64\Macromed\Flash and C:\Windows\System32\Macromed\Flash and make sure all Flash Player files (except for the log file and any .cfg files you may have in this directory) have been removed.

- If the above check out, reboot the machine again

- Run the installer again

- If the installation fails, provide updated FlashInstall.log file (from both 32- and 64-bit locations) and a new host.developer.log file.

--

Maria

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New Here ,
Sep 22, 2014 Sep 22, 2014

Like I said Maria, The only reboot I did was when I was going to bed. And the 20th, Which was the day after we changed the permissions, I tried to install, and I had still the same problem. I tried to install it yesterday as well. but Failed again. Only to work Today. Soooo... yea..

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Guest
Sep 22, 2014 Sep 22, 2014

The installation process would remind me to close Firefox before continuing. Once Firefox was closed, the process continued until the error about not enough permissions would appear.

Following your procedure now.....will take awhile.....

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Guest
Sep 22, 2014 Sep 22, 2014

Well, that seems to have done the trick. Flash player is now working.

All the files were removed as expected...I did not have to delete them.

I ran the uninstaller and the installer as administrator, without any other programs running.

I will keep the uninstaller around in case I need it again.

Thank you so much for your help Maria!

Dan

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Adobe Employee ,
Sep 22, 2014 Sep 22, 2014

Great.  I'm glad it's all resolved now.

We do post new uninstallers with each monthly release.  If you need to uninstall again, I recommend just downloading the installer again to make sure you have the latest version.

--

Maria

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New Here ,
Sep 22, 2014 Sep 22, 2014
LATEST

Thanks again Maria for putting up with us and helping us ! Im still bummed my issue just.. Randomly fixed itself. Anyways. Thanks !

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