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Adobe Flash Player refuses to uninstall

New Here ,
Jun 01, 2019 Jun 01, 2019

I'm trying to uninstall FP in order to reinstall the latest version that will run properly. I'm on Windows 10 and use Chrome. The message I get is "The installer will automatically continue when these conflicting apps are closed: Chrome" When I close Chrome the uninstall does not proceed. I can't uninstall from the Control Panel either. The version I'm trying to uninstall is 32.0.0.171 (FP 32 PPAPI) Any suggestions?

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correct answers 1 Correct answer

Adobe Employee , Jun 01, 2019 Jun 01, 2019

Hi,

There are times when Chrome processes keep on running in background even if the browser is closed.

Open Command Prompt as Administrator and try running the below command:

taskkill /F /IM chrome.exe

Now run the uninstaller

Thanks

Neha

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Adobe Employee ,
Jun 01, 2019 Jun 01, 2019

Hi,

There are times when Chrome processes keep on running in background even if the browser is closed.

Open Command Prompt as Administrator and try running the below command:

taskkill /F /IM chrome.exe

Now run the uninstaller

Thanks

Neha

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New Here ,
Nov 15, 2020 Nov 15, 2020
LATEST

Thank you for giving an aswer that actually solved the problem!

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Adobe Employee ,
Jun 17, 2019 Jun 17, 2019

This usually happens because you have Chrome applications running in the background.  Google Hangouts would be a good example.

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