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Adobe Flash

New Here ,
Mar 04, 2021 Mar 04, 2021

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I''m constantly getting an Adobe Flash Player pop up. I want it to stop. Customer support is worthless. Any ideas on how to make it stop?

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correct answers 1 Correct answer

Adobe Employee , Mar 10, 2021 Mar 10, 2021

This icon means some software you have installed requires Flash Player, however, Flash Player has been removed from the system.  This has been reported many times on this forum and one culprit that we know of is Smilebox.  If you have Smilebox installed, uninstalling it should resolve the issue.  If you don't have Smilebox, you'll need to go thru your installed programs and find out which one requires Flash.

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Adobe Employee ,
Mar 04, 2021 Mar 04, 2021

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Please provide a screenshot of the Adobe Flash Player pop-up so we have a better understanding of what pop-up you're referring to.  Thank you.

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New Here ,
Mar 08, 2021 Mar 08, 2021

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Willa5CD5_0-1615234421202.png

 

 

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Community Expert ,
Mar 10, 2021 Mar 10, 2021

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That pops up on some browsers when a page with Flash content is opened. If you click the icon, it takes you to:

https://www.adobe.com/products/flashplayer/end-of-life.html


Essentialy, it means that the content of the page (Flash format) is no longer supported as the Flash Player as reached its end of life.

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New Here ,
Mar 10, 2021 Mar 10, 2021

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Ok, but how do I get rid of it? It's driving us CRAZY ;D

 

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Adobe Employee ,
Mar 10, 2021 Mar 10, 2021

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This icon means some software you have installed requires Flash Player, however, Flash Player has been removed from the system.  This has been reported many times on this forum and one culprit that we know of is Smilebox.  If you have Smilebox installed, uninstalling it should resolve the issue.  If you don't have Smilebox, you'll need to go thru your installed programs and find out which one requires Flash.

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Adobe Employee ,
Mar 11, 2021 Mar 11, 2021

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Also, here's a guide on how to get a useful answer: 

https://forums.adobe.com/thread/1195540

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