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adobe reader and flash player not working

Guest
Apr 11, 2013 Apr 11, 2013

adobe reader is not opening. it says cannot load core dll. now adobe flash player will not install

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LEGEND ,
Apr 11, 2013 Apr 11, 2013

"cannot load core DLL" indicates that you have a rootkit infection.  Clean it up and it should work again.

Regarding Flash Player you need to provide more information: operating system, web browser, what means "will not install"?

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Adobe Employee ,
Apr 16, 2013 Apr 16, 2013
LATEST

Hi

For Adobe Reader:

Please follow this KB doc: http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

For Flash Player: http://forums.adobe.com/community/flashplayer

Thanks

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