ati2dvag display driver crash since updating to V10,1,53,64

[Nigeep00]

See screenshot below. Display goes from 1024 x 768 32bit colour to 640 x 480 4bit colour and system has to be re-booted.

Details:-

HP ze4120s laptop with 1.8GHz Celeron & 1GB RAM

Display adapter ATI IGP 340M

Driver Version: 6.13.10.6138

Driver Date: 15/08/2002

XP Home SP2

Firefox 3.6.3

Flash Player 10,1,53,64

With Hardware Acceleration disabled, the problem doesn't seem to occur when tested with ITV Player (which regularly crashes with Hardware Acceleration enabled), but video resolution is visibly worse.

[pwillener]

Nigeep00 wrote:

Driver Date: 15/08/2002

That sounds like a very old driver; can you check if a newer version is available?

[Nigeep00]

I looked at http://support.amd.com/us/gpudownload/Pages/index.aspx Selecting Integrated Motherboard Graphics, Radeon IGP Series, Radeon IGP 340 gives me two options for OS which are Windows 2000 - Professional & Windows ME \ 98. Windows XP is not listed, but I'm guessing that Windows 2000 - Professional & Windows XP use the same drivers.

I then looked at http://support.amd.com/us/kbarticles/Pages/GPU-2-ATICatalystSuiteDriverXP.aspx but was put off by the complexity of the driver update procedure. I don't like messing about with my laptop as I worry about making it unbootable, so I won't use hardware acceleration for now and I'll try it again when the next version of Flash Player is released.

EDIT: I've just uninstalled Flash Player 10,1,53,64 and installed version 10,0,42,34 that I had saved on my HD. I enabled hardware acceleration, played videos on the sites that 10,1,53,64 reliably crashed my driver on and it didn't crash. Ho-hum!

[pwillener]

Sooner or later you may need to upgrade to 10.1 anyway.

Easiest way to find the newest device drivers for your system http://drivermax.com/ (the free version allows up to 2 driver downloads per day).

[Nigeep00]

Thanks for your help, but as I've had problems in the past with upgrades that don't work as expected, I shall continue to use my existing driver and FP 10,0,42,34 until I'm forced to use a newer version. By then, there may be a version of FP newer than 10,1,53,64 which may not cause the problem I was getting. If the problem still occurs, I shall disable hardware acceleration.