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Can't delete Flash9.ocx

New Here ,
Jul 25, 2006 Jul 25, 2006
While trying to solve some Flash/IE installation problems, I have discovered that I can't delete the following file:
C:\WINDOWS\SYSTEM32\Macromed\Flash\Flash9.ocx
I've tried safe mode, "move on boot", BartPE, and nothing will get rid of this file. The read only attribute is set and cannot be changed....does anybody have any ideas as to what might be causing this?
Thanks,

Rob
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replies 193 Replies 193
New Here ,
Sep 30, 2006 Sep 30, 2006
Had the same problem believe it or not it simple to delete (drag & drop) to the recycke bin!
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New Here ,
Sep 30, 2006 Sep 30, 2006
Had the same problem believe it or not it was simple to delete (drag & drop) to the recycke bin!
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New Here ,
Sep 30, 2006 Sep 30, 2006
Had the same problem believe it or not it was simple to delete (drag & drop) to the recycle bin!
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New Here ,
Sep 30, 2006 Sep 30, 2006
Had the same problem believe it or not it was simple to delete (drag & drop) to the recycle bin!
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New Here ,
Sep 30, 2006 Sep 30, 2006
I got it deleted by dragging and dropping the file to recycle bin!
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New Here ,
Oct 04, 2006 Oct 04, 2006
Fix withdrawn.
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New Here ,
Oct 04, 2006 Oct 04, 2006
Hi,

As noted, the public beta of the Flash Player 9 updater 1 is live as of this afternoon. I strongly encourage everyone to install a copy and confirm that any issue you're seeing has been resolved. I created a topic called "Flash Player 9 Update 1 Feedback" to ensure your comments on the public beta receive special attention. Note that time is short, so please begin testing soon.

Thank you all for your help and patience to date. The Flash Player team greatly appreciates it.

More information is available on the Labs site:
http://labs.adobe.com/technologies/flashplayer9/

--- Paul
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New Here ,
Oct 05, 2006 Oct 05, 2006
WORKED FOR ME:

I ran the previously posted uninstall instructions, which did uninstall it but didn't kills flash9.ocx.

Desperate, I downloaded and installed the basic version of Flash 8, which includes the flash 8 player, as I was unable to find a Flashplayer8 standalone package.

Anyways, My IE6 no longer crashes when I try to open up Crickelr and other flash sites.

As an aside, it seems like every new Adobe version has been absolute junk, with multiple stupid errors, especially with IE plugins (Acrobat7). What the heck happened????
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New Here ,
Oct 05, 2006 Oct 05, 2006
Hi,

The crickler.com issue should be solved when using the test version posted above (9.0.18.60). Some people have also had trouble with the Texas Hold 'Em game - this is fixed too.

The uninstallers are also posted on the Labs site to ensure your current version is removed completely.

--- Paul
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New Here ,
Oct 06, 2006 Oct 06, 2006
Paul; I too have had the problem described above. I never did before til about a month ago. Now it happens on all sites that have flash content. Yahoo, nickjr, pandora, are a few that it happens to me on. Sometimes immediately when going to the site and sometimes after a few minutes, but it will always do it. It is getting so frustrating. Please help.
I did uninstall the flash9 using your uninstaller as you said and then I downloaded and installed the beta version. And not to my surprise, I still have that error! It did not fix the problem. What can I do?
A couple of times after acknowledging the error my pc actually rebooted itself. Scarry!
And also; can that active-x control affect games(installed games, not games on the internet), because I play a game called battlefield 2 and about the same time as the flash9 error I have been having an issue where it will crash to desktop and sometimes reboot my pc. I have never had that issue before till this flash problem. But if its unrelated; please help me with this flash error!! Where can I get flash7 or flash8. I cant find them anywhere on the net.
Thanks!!!
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New Here ,
Oct 07, 2006 Oct 07, 2006
Paul,

Thanks for the new flash beta. I was very happy to get something to help fix my problem. The beta was working out okay untill I went to the website http://www.townhall.com. It will not load the website and keeps giving me the error message with the details below:

IEXPLORE executed an invalid instruction in
module FLASH9B.OCX at 0167:3005121e.
Registers:
EAX=03201c40 CS=0167 EIP=3005121e EFLGS=00010246
EBX=00000002 SS=016f ESP=00646e6c EBP=00646ea0
ECX=03207ec0 DS=016f ESI=03207f60 FS=13a7
EDX=00000003 ES=016f EDI=00000005 GS=0000
Bytes at CS:EIP:
0f 77 8b 46 38 db 80 88 00 00 00 51 db 40 64 51
Stack dump:
006473e4 03207f60 03205780 00000000 41a00000 fffffab9 ffffffd8 00000001 00646f70 30072ae0 00647418 03207ec8 00000004 00646f70 30072fce 03207f60

Is there anything that you can suggest to help fix this problem? I appreciate your help in this matter.

Thanks,
Al
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New Here ,
Oct 08, 2006 Oct 08, 2006
Milletics,

The problem you describe seems much more severe than one caused by Flash. In general, Flash can only caused your browser to malfunction, not your system to restart. Are you using Win 95 or Win 98? Is there a chance you have a virus or some other type of malware running on your system?

Here's a possible next step. Can you run the uninstaller on the Labs site? Then, go ahead and surf the web without Flash installerd. Do not re-install Flash, even if prompted. Does the crash still occur? If so, can you provide a screen print?

--- Paul
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New Here ,
Oct 08, 2006 Oct 08, 2006
Al,

I went to the townhall site as requested. I could not get a crash to occur. Strangely enough, there is very little Flash content on this page (other than an advertisement or two). If you return to the site, do you see the crash? Can you capture a screen print so I can see the context?

--- Paul
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New Here ,
Oct 09, 2006 Oct 09, 2006
Paul; I run XP. I will run my virus scanner and uninstall flash and see what happens. Thanks. I will let you know.
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New Here ,
Oct 09, 2006 Oct 09, 2006
I also got flash to work after I
1. Uninstalled the flash Player With the uninstaller http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157
2. reboot computer
3. remove safe versions from registry using regedit . follow the steps thru 4 then stop. DO NOT FOLLOW STEP 5 as this will just reinstall the imperfect flash player 9 again.
http://www.adobe.com/cfusion/knowledgebase/index.cfm?event=view&id=KC.4a8d52ae&extid=4a8d52ae&dialog...
3. Reboot computer again.
4. Now go to this url and download flash player 7
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14266
5. Flash Player should now work.
6. Be very wary of Flash Player 9 untill they fix it.
Hope this helps.
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New Here ,
Oct 11, 2006 Oct 11, 2006
Cumtavo,

I don't have a Neopets account, but the test version of Flash Player 9 on labs.adobe.com should fix your problem. (Remember to run the uninstaller before trying to install the test version.) If it doesn't, let me know.

Note that there is no harm in having multiple versions of Flash in c:\windows\system32\macromed\flash on your system. Only one is active at a time and its typically the newest (greatest version) one. For example, flash9b.ocx is newer than flash9a.ocx which is newer that flash8.ocx. If you accidentally delete the active one, you can reinstall to correct the problem.

If you're curious, new versions have unique filenames simply to prevent you from having to reboot your system when a new version is installed. This tehnique addresses a Windows limitation and if you're like me, rebooting your machine is an annoying interruption.

--- Paul
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New Here ,
Oct 12, 2006 Oct 12, 2006
Hi Paul,

I have an application which fetches about 1000 records (ajax) ... creates an array in javascript and passes this data to a flash function. This happens whenever a user clicks on some available links. Flash then processes this data to perform various tasks including populating a datagrid.

My problem is that if the user clicks on these data-fetching links rapidly the Flash ocx crashes the browser, causing the application to terminate. I believe it may be a problem with the quantity of data being processed. Is there a soultion to this issue. Can I stop the flash function from processing the old data and use the new data instantly.
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New Here ,
Oct 11, 2006 Oct 11, 2006
cumtavo / Paul - I can confirm that my problems on neopets have been solved completely since the beta release.

No crashes for 4 days (and counting), and I can play moon rock rampage without a single problem
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New Here ,
Oct 11, 2006 Oct 11, 2006
Paul, I have downloaded the beta and have not experienced any problems since. You always hear the problems people are having, so I wanted to share the good news with you too. Everything has been working perfectly for the applications I use. Thank you. Thank you.
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New Here ,
Oct 11, 2006 Oct 11, 2006
Cool - thank you both. Its great to hear the good news. In absence of positive feedback, I wasn't sure if everything is working well, or if you've gotten frustrated and given up.

Keep the feedback coming (positive and negative).

--- Paul
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New Here ,
Oct 12, 2006 Oct 12, 2006
Hi,

Have you confirmed that the issue occurs using the test version (9.0.18.60)? If so, can you provide an URL that demonstrates the problem?

--- Paul
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New Here ,
Oct 13, 2006 Oct 13, 2006
Hi Paul,

I have used the latest version on "LABS". But the crash recurs.

I should also mention that 2 simultaneous External Interface calls are made to 2 separate flash functions on every click. Also the user has the freedom to click as often or rapidly as he chooses since the links are on an AJAX driven tree menu. The crash occurs even when little or no data is passed to the flash functions. Could the click speed (causing flash processing) be the issue or the 2 simultaneous calls to flash.

From the error log it seems Flash9b.ocx causes kernel32.dll to crash.

Any help would be greatly appreciated.

Warm regards,
Oz
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New Here ,
Oct 13, 2006 Oct 13, 2006
hmmm...

why should we download this new flash beta?...why dont u tell us what you fixed...and what the problems were...cuz without a doubt there are major problems with 8 an 9...its like this is all new to you...this flash.ocx problem has been goin on for more than a year!!...an then these new flash updates are forced upon the public when they dont even work properly...if u got probs with this one...go back to 7...seems to work fine...i know now why 3 out of 8 players in "texas hold em" for msn go to bots...i think its pretty funny...they have no idea what the heck is goin on...do the ppl that work at adobe even surf the net?...if u have this flash player forced upon you...just go to "C:\WINDOWS\system32\drivers\etc\hosts" and put in "127.0.0.1 fpdownload.macromedia.com" ...im still waitin for more than one "praise" that this new one works properly
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New Here ,
Oct 13, 2006 Oct 13, 2006
eeps!!
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New Here ,
Oct 13, 2006 Oct 13, 2006
dear paul,

while you may not be experiencing this problem very much, it is occuring repeatedly (daily 2-3 times) with my new version of flash9. i play texas hold 'em; and, after 30-45 minutes, i'm terrified of being booted off again due to "temporary problems". I've uninstalled several times and always been promted to reinstall. most sites won't run with out it.
i don't know why my plain ol' flash.ocx file already on XP home can't work just as well. or, for the most part, why does microsoft-who runs msn- work with adobe-been doin' it for years- allow a problem such as this to continue for such a long time!!!! if the shoe doesn't fit, you can't wear it.
I bought XP to run some stuff that my 6 and 8 year old windows programs can't/won't run. Is it just like a parent to let more bad things slide through on the 2nd,3rd,4th,etc. kids that come along? much like microsoft is letting people everywhere crash (daily) with programs they've been using for a long time just because it's windows xp or me or 2000 or whatever. i'm a parent and if my (latest) kid was causing problems, i'd do something about it.
color me fed up inTN
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