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Can't disable hardware acceleration

New Here ,
Aug 23, 2010 Aug 23, 2010

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player version: WIN 10,1,82,76

operating system: Windows 7 32 bit

Browser: IE 8, Firefox, Chrome.

Nvidia driver version:186.18(i tried with the latest version as well same problem reverted to this one becouse i used it once before on windows xp and it worked)

I have an Geforce 8500 GT

Flash crashes after a few seconds of playback, I wouldn't be writing this if I could turn off hardware acceleration since that worked before... now it doesn't.Everytime i try and uncheck the options in the settings panel it just checks itself back.

I've reinstalled flash player several times same problem.

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LEGEND ,
Aug 23, 2010 Aug 23, 2010

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Try the following

  • close all browser windows;
  • open Windows Explorer;
  • type %appdata%\Adobe in the address bar;
  • delete the 'Flash Player' folder in there;
  • type %appdata%\Macromedia in the address bar;
  • delete the 'Flash Player' folder in there;
  • close Windows Explorer, then try to disable hardware acceleration again.

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New Here ,
Aug 23, 2010 Aug 23, 2010

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Windows cannot find '%appdata%\Adobe'.Check the spelling and try again.

that's what i get for the other one but with macromedia instead.

Just reinstalled flash for ie and firefox and still can't find the adobe and macromedia folders.

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New Here ,
Aug 24, 2010 Aug 24, 2010

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Ok i solved it, for some reason my APPDATA environment variable didn't exist, so i created it and now i can remove hardware acceleration.

Thanx for the help

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LEGEND ,
Aug 24, 2010 Aug 24, 2010

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Good!  See also this article regarding missing or corrupted environment variables

http://support.microsoft.com/kb/886549/

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