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Participating Frequently
June 11, 2010
Answered

Can't install latest Flash player 10.1 for Opera 10.53

  • June 11, 2010
  • 4 replies
  • 23886 views

Hi all

Having a weird problem installing Flash Player 10.1.53.64. Flash is only installed partially, differently from earlier versions.

OS: Windows XP SP 3 (32bit)
Browser: Opera 10.53
old Flash player version: 10.0.45.2

I tried updating my Flash player today because of the security issues. I did it like I always do, following these steps, after of course closing all browsers and IM clients etc:

1) download Flash uninstaller "uninstall_flash_player.exe" (md5: D049CF4ECD36EAC817D6D9025B470639) from http://kb2.adobe.com/cps/141/tn_14157.html?promoid=DNRTE and run it when logged in as Administrator. The uninstaller said uninstallation was completed successfully. I manually checked that Flash files were deleted from c:\Program Files\Opera\program\plugins\ and c:\WINDOWS\system32\Macromed\Flash\ folders.

2) download Flash installer for non-IE browsers "install_flash_player.exe" (md5: 6E23EADBA1E84F43E5D28053A8BA27A9) from http://get.adobe.com/flashplayer/otherversions/ and run it as Admin. The installer said installation was successful. I manually checked the C:\WINDOWS\system32\Macromed\Flash\ folder and found NPSWF32.dll and FlashUtil10h_Plugin.exe added there. I then checked the Opera plugin folder c:\Program Files\Opera\program\plugins\ only to discover there was no NPSWF32.dll there. Previous versions of Flash player always installed that file in the Opera plugin folder because otherwise it won't work.

3) Started Opera, went to the adobe.com Flash test page. It didn't work. Flash is not installed, Flash video doesn't work and NPSWF32.dll does not show up in Opera's plugin list.


In short: Flash installer installs to the system32\Macromed folder, but not to the browser plugin folder. Any ideas? Is this a bug? Thanks for helping

    This topic has been closed for replies.
    Correct answer pwillener

    Can you try to manually copy NPSWF32.dll to the Opera plugin folder, and see if this resolves the problem?

    4 replies

    June 20, 2010

    This just should not be a problem.  Flash player 10.1 will not install.  I have IE8, Chrome 5.0.375.70, Firefox 3.6.3 and Opera 10.53.  Result: zilch!

    Version 10.0.2.45 works fine.  I am stuck with an insecure version of software that I cannot do without.

    Isn't it a pretty dreadful state of affairs when the users have to contrive workarounds because the supplier cannot produce adequate installation software?

    Participating Frequently
    June 22, 2010

    wibble98765,

    I just installed Opera's latest version 10.54. This was a security leak stopper from what I'm reading. Both my Flash and Shockwave are still working and passing the animation/version test pages at Adobe. I have not upgrading to IE8 yet, and I don't use Chrome or Firefox, but my IE7 and Opera 10.54 do work.

    If you've read my comments, you can see I use Registry cleaners because I want absolutely no trace of the previous versions of Flash and Shockwave on my system after running uninstalls. I check to make sure both folders in System 32\Macromed and System 32\Adobe are empty. You don't have to use these types of cleaners to ensure both folders are empty. Remember, I don't use any other Adobe product, so my Adobe folder does get emptied. My Registry cleaners do find items to delete, and I do delete them. I can't say if this is what's blocking/affecting your installs.

    I can't make suggestions for Chrome or Firefox. I will say, and from what I've read, there are a number of Ad/Flash killers, and Pop-up blockers available for all browsers. Programs like these can stop Flash from working. Java script, IE security settings, and blocking third party browser extensions in IE can have some effect on Flash. My IE7 security level is "Medium-High" and I do enable third party browser extensions under Internet Options Security and Advanced settings. I can only suggest to try and update your Windows system as I did for both IE and non-IE Flash. I have not had to do any workarounds, this current Flash version updated right the first time.

    FDF2ndltnAuthor
    Participating Frequently
    June 22, 2010

    I was able to solve my problem with Flash and Opera. It looks like this is a bug in Opera, not Flash, or if not a bug, very unexpected feature at least.

    If you have a modified Opera plugin-ignore.ini file, somehow Opera will refuse to load the Flash NPSWF32.dll from System32\Macromed\Flash directory even when NPSWF32.dll is not listed in the plugin-ignore file. Reinstalling Opera will overwrite any modified plugin-ignore file with a clean one, and then Opera can find Flash again from the System32 directory. Very strange and I would have never figured this out without reading Opera forums where someone discovered it. I had modified my Opera plugin-ignore files on both these comps to prevent loading a plugin that made Opera unstable.

    Participating Frequently
    June 13, 2010

    My flash seems to be working now, but previous versions have faltered in the past (error messages/browser shutdowns) after I've stressed it out on You Tube and other vid sites, so I'm not guaranteeing a fix. My minuscule RAM, anti-virus, and firewall probably also contributed to my past problems.

    I'm not sure if this helps or not, but I installed the latest version of Flash, 10.1.53.64, (both IE and None-IE) and Shockwave Player, 11.5.7.609, last night in both IE7 and Opera 10.53, and verified current versions of all three using IE7 and Opera on two different Adobe test pages. Animation showed Flash and Shockwave were on both.

    This is what my Opera plug ins shows when opened:

    Shockwave Flash

    application/futuresplash spl

    application/x-shockwave-flash swf

    C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

    Shockwave for Director

    application/x-director dcr,dir,dxr

    C:\WINDOWS\system32\Adobe\Director\np32dsw.dll

    Here's my Dell Dimension 4300S system stats, pathetic as they may be: MS Windows XP Home SP3 Intel Pentium 4 CPU 1.60GHz; 128MB RAM; 16MB ATI Rage 128 Ultra; 20 GB Hard drive; Avast (Free), 5.0.545; Zone Alarm Firewall (Free), 8.0.298.000; Java 6, Update 20; MS.Netframe 1.1, 2.0 SP2, 3.0 SP2, 3.5 SP1 (4.0 slowed my computer too much so I removed it until I get more RAM).

    Registry/System Cleaners: CCleaner v2.32.1165; Regcleaner 4.3.0.780 by Jouni Vuorio. If you've never used a registry cleaner, proceed with caution. If you download these two and want to use them like I did below for Flash and Shockwave, make sure you run them before uninstalling Flash or Shockwave to ensure you don't have any other issues with your registry that are not related to Flash. You may be shocked to see how many issues you have with your other system files if you've never used a registry cleaner. Both CCleaner and Regcleaner are powerful, but very effective. Plus, they allow you to create back ups before cleaning. However, back up your files and registry, and create a restore point before using any registry cleaner for the first time. CCleaner is available at Filehippo, and Regcleaner is available at Majorgeeks.

    Because I'm not that computer savvy, I tend to be a little more methodical when it come to updating my software. I'm all about the steps and not about how fast it can be done. I should also point out, there are three (3) active accounts on my computer:  One (1) created Admin account with administrator rights, and two (2) Limited accounts with only limited rights. The computer also has the standard Administrator account located in the safe mode, but I created the Admin account specifically for software & system updates/downloads. I don't surf with this account, I go primarily to Filehippo for updates and the MS site for updates.

    Here's how I normally update Flash/Shockwave: - Using the Admin account, I went to Adobe and downloaded the current Flash uninstaller and installed it on my desktop, ran it, closed it, and rebooted without doing any other system cleaning.

    - I logged into the Admin account, changed the other two Limited accounts to Admin accounts, and ran CCleaner to clean my files. I then ran the CCleaner registry cleaner and fixed all the registry items. I repeated this to ensure nothing was left to clean. I then used Regcleaner to check my registry and removed more items created by the uninstall. Remember you can backup all registry cleaning actions in both cleaners. I then ran the CCleaner registry cleaner again and fixed any remainders, until it showed no items. I then ran CCleaner to clean my files again. I then did the same thing for the other two accounts, then rebooted. Note: I've always made sure to change Limited accounts to Admin accounts when cleaning the registry. Some cleaners won't work as Limited accounts.

    - I logged into my normal Admin account and using CCleaner's uninstaller, I uninstalled Shockwave, closed it, and rebooted again. I logged back into my Admin account and cleaned my registry the exact way I did for the Flash uninstall, using CCleaner, Regcleaner, CCleaner again, finishing with CCleaner to clean my files. I did the same for the other two Admin accounts. I then rebooted.

    - After logging back into my normal Admin account, I changed the other two accounts back to Limited accounts. I then went to Filehippo and downloaded the Flash Player for IE. Without cleaning my browser temp internet files, cookies, etc..., I closed it, I then rebooted without cleaning any files with CCleaner. I logged back into my Admin account and changed the other two Limited accounts to Admin accounts. After running CCleaner to clean my files, I then cleaned the registry again using the same method I described above using CCleaner & Regcleaner. I then ran CCleaner once more to clean my files, and then did the same for the other two Admin accounts. After logging back into my normal Admin account, I opened IE, went to Adobe and verified I had the current version of Flash installed. I cleaned IE's temp files, etc..., closed it, and ran CCleaner to clean my files. I then changed the other two accounts to Limited accounts, logged into both and using IE went to Adobe to ensure both showed the current version of Flash installed. I cleaned IE and my files in both accounts.

    - After logging back into my normal Admin account, I then opened IE, went to Filehippo, and downloaded the Flash Player (for non-IE browsers) to my desktop...important. I cleaned IE and my files. Then I ran the non-IE Flash Player installer from my desktop, closed it, and rebooted without cleaning my files.

    - After logging back into my Admin account, I changed the other two Limited accounts to Admin accounts, used CCleaner to clean my files, then cleaned my registry using CCleaner and Regcleaner again just as I described above. I then did the same for the other two Admin accounts. I logged into my normal Admin account, and using Opera, I went to Adobe and confirmed the current version of Flash was installed, cleaned Opera, and closed it. Since I don't use Opera in the other two accounts, I did not have to confirm them with Adobe. But do so if this applies to you.

    - I then changed the other two Admin accounts back to Limited, using IE, went to Filehippo, and downloaded the Shockwave Player installer to my desktop...important. I cleaned IE and my files. Then I ran the Shockwave Player installer from my desktop, closed it, and rebooted without cleaning my files.

    - After logging back into my Admin account, I changed the other two Limited accounts to Admin accounts, used CCleaner to clean my files, then cleaned my registry using CCleaner and Regcleaner again just as I described above. I then did the same for the other two Admin accounts. I logged into my normal Admin account, and using IE first, I went to Google, typed in "Adobe Flash and Shockwave test page," clicked on the first link, and waited for confirmation of Shockwave version. The confirmation required access through my firewall for Shockwave. After which, I again confirmed the Flash Player version using that same page. I cleaned IE, closed it, then cleaned my files using CCleaner. I then used Opera to do the exact same thing to confirm both Shockwave and Flash players were current. I cleaned Opera, closed it, then cleaned my files using CCleaner. I then changed the other two Admin accounts back to Limited, and used IE for both accounts to confirm the Shockwave/Flash Player versions. Again, since I don't use Opera for the other two accounts, I didn't have to confirm using Opera. I cleaned IE and my files in both accounts. I then shut down the computer, turned it back on, went into the safe mode and defragmented my hard drive using the Safe Mode Administrator account.

    All the extra steps will probably bother most, but it seems to work for me.

    pwillener
    pwillenerCorrect answer
    Legend
    June 12, 2010

    Can you try to manually copy NPSWF32.dll to the Opera plugin folder, and see if this resolves the problem?

    FDF2ndltnAuthor
    Participating Frequently
    June 14, 2010

    OK, I just installed Flash on another computer, and again the same issue with Opera: Flash no longer installs its  NPSWF32.dll file into the Opera plugins folder. Previous Flash versions did, but this new one does not. Is this working-as-designed or a bug? Anyone else here use Opera? Is there a list of files the Flash (non-IE) plugin installer is supposed to install anywhere? Thanks.

    Participating Frequently
    June 17, 2010

    Weakteaforme,

    I never install Shockwave as I don't use it. Earlier I used to install the Flash ActiveX for IE, but then stopped using installing it. I don't have any Flash-blockers or anything like that, and Plugins are enabled in Opera.

    Which folder the installer file is downloaded to should not matter - if it does, the installer is broken. But I tried uninstalling Flash, and downloading the installer to my desktop and running it from there. Still the same result: Flash dll is created only in the System32\Macromed\Flash folder and Opera does not find it.

    User accounts should not be the problem here, because Opera does not find Flash with any user, not admin and not others. I have many restricted user accounts, one for every family member, and one admin account. Previous Flash versions installed fine and copied the dll into the Opera plugin folder.

    I have not tried installing the IE Flash ActiveX, but maybe I will try that next. It feels so weird that your Opera finds the Flash in the System32 folder but mine does not. Are you using the same Opera version as me? I have 10.53.

    Thank you for the install logs! I'll take a look at them after work tomorrow and compare to mine. Maybe we can get this sorted out


    FDF2ndltn,

    I am indeed using Opera's latest, 10.53, and Flash's latest, 10.1.53.64 (IE & non-IE). I'll show you my computer software info again for comparison.

    Dell Dimension 4300S computer; MS Windows XP Home SP3 Intel Pentium 4 CPU 1.60GHz; 128MB RAM; 16MB ATI Rage 128 Ultra; 20 GB Hard drive; Avast (Free), 5.0.545; Zone Alarm Firewall (Free), 8.0.298.000; Java 6, Update 20; MS.Netframe 1.1, 2.0 SP2, 3.0 SP2, 3.5 SP1 (4.0 slowed my computer too much so I removed it until I get more RAM); IE7 and Opera 10.53.

    Registry/System Cleaners: CCleaner v2.32.1165; Regcleaner 4.3.0.780 by Jouni Vuorio.

    I don't know if this is applicable, but did you upgrade from the Microsoft's Java Virtual Machine to Java's Runtime Environment (JRE)? Also, have you updated your Windows to include MS .Net Framework? For some reason when I upgraded to Flash Player 10.0 I had problems, in particular, I was getting runtime errors which kicked me out of IE. When I went back to one of the previous versions of 9.0 the problems went away. Much of the problems I've encountered are probably attributed to my 128 MB of RAM which stresses my whole computer.

    Someone on another forum said not to put the NPSWF32.dll in the Opera\Program\Plugins folder because of the conflict it would cause with the dll being added to the System32\Macromed folder during install. But if this works for you I can understand your actions. This dll is not in my Opera\Program\Plugins folder, it's in my System32\Macromed folder. I noticed too, my Opera Folder contains two plugins folders.

    If you have not done so, in Opera, go to Tools-Preferences-Advanced, then go to Downloads. Slide the bar down to Application\x-Shockwave-Flash  SWF. Double click on it or highlight and hit "edit." At the bottom, make sure "Use Plug-in" is selected and "Shockwave Flash" is visible in the box.  Also check "spl,' should be the same.

    For what it's worth, I do not use Adobe Reader, I removed it years ago and only use "Foxit Reader." From what I understand, it supposedly has the ability to display Flash content. Can Flash be manipulated from Adobe Reader?

    I went ahead and took a peek at some of my Registry keys to see what they show. If you've ever looked at your Registry some of this may look familiar; if you haven't it may look weird. Word to the wise--look only and don't change anything unless you absolutely know what you're doing. Here is what I found in my Registry pertaining to Flash and Opera.

    Opening HKEY_Local_Machine, then Software, then MACROMEDIA shows this:

    + FlashPlayer

    + FlashPlayerActiveX

    + FlashPlayerPlugin

    + Shockwave 10

    When I left click once on FlashPlayerPlugin it shows the PlayPath in the right pane as C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll If I right click on it, then click on Permissions, then Advanced, it shows this...

    Permissions

    Allow  Users                      Read              Applies to this key and subkeys

    Allow Administrators            Full Control    Applies to this key and subkeys

    Allow SYSTEM                  Full Control    Applies to this key and subkeys

    Allow Admin                      Full Control      Applies to this key only

    Allow CREATOR OWNER  Full Control      Applies to Subkeys only

    There is more info, I just wanted to give you an idea of what my system shows for this key.

    I believe you should try installing Flash and Shockwave just as I did to see if anything changes. Again, below is what I did. I did not include the use of my Registry cleaners.

    Using your Administrator account, and making sure the others are all Limited...Delete Flash using current Adobe uninstaller; reboot; delete Shockwave using uninstaller from Shockwave Program folder; reboot; (From Filehippo) download Flash for IE (ActiveX); reboot; (From Filehippo) download Flash installer for non-IE browsers to desktop and run; reboot; (From Filehippo) download Shockwave Player to desktop and run; reboot.

    Sorry for giving you so much to check, but I'm trying to figure out why Flash is installing differently on your computer. I wish I knew enough to pinpoint the problem, instead of just trying to ask the right questions.

    June 11, 2010

    My situation is similar (same 32 bit OS).  However, in my case Flash 10.1 says it installs but there is no application to delete and no relevant files in the C:\WINDOWS\system32\Macromed\Flash\ folder.  Neither can I install version 10.1 for Internet Explorer 8.

    The old version of Flash is deleted by attempting to install 10.1.  I can reinstall the previous Flash 10.0.45.2 plugin but am not allowed to reinstall IE8 version 10.0.45.2.  I am informed that a new version is available which is not much use to me since I can't install the thing.

    Since this has happened on four systems, I guess that there is something seriously amiss with the new Flash 10.1 and it won't be long before a very large number of users have completely lost their Flash functionality.

    Updates of Flash player usually proceed without a hitch so it is a great surprise to have these problems with 10.1.