Cannot "Enable" Flash Player

[hillahant]

The flash player does not work. I followed all the posted procedure but when in the Manage Add-ons for Shockwave Flash Object, both "Enable" & "Disable" buttons are greyed out.

Window 7 Home Premium

IE 10 64 bit

Script enabled

security level for both Internet site and Trusted sites are medium

avast disabled

Any idea would be much appreciated.

Hillahant

[eusch]

Sorry it’s a b*#&$ Fighting IE 10 now…what a mess

[Leem1972]

Cheers eusch and hillahant.

I've just uninstalled again and reinstalled using the settings in compatability mode and as admin but still the enable / disable are grey.

Its madness. I've got a desktop upstairs, hardly ever use it, its got XP on, think its got AVG but that works.

My laptop with Win 8 on works fine.

My desktop downstairs with VIsta / Avast on has grey enable / disable in addon for the flash

My father in laws desktop, XP / Avast on has grey enable / disable in addon for the flash.

I think they both used the recent Adobe update.

Unsure whether its Avast issue too but I've uninstalled that a few days ago, still no joy.

I've tried Google Chrome too a week or so ago and it didn't work but maybe I hadn't uninstalled Flash.

I'll try that now. . .

[Leem1972]

Installed Google Chrome.

That works.

Sounds a bit suspect to me though. It used to work with IE 9 prior to the last flash upgrade and now it doesn't but it does work with Google Chrome (which is advised to be installed) !!

[Guest]

I have tried everything suggested inthe thread but I still have gray buttons.

Glad to see I'm not alone.  I thought it was something I did.

[ditsche]

I Solved the same problem with the help of my AVAST_Antivir_program, which allowed the user (Menu="browser_cleanup") to handle (=aktivateing/deaktivating/deleting) ALL IE_8_PLUGINS as descripted in my bugreport :

http://bugbase.adobe.com/index.cfm?event=bug&id=3705058

Hope that may be helpful for all, which have had the same problem

ditsche

[Willlearniftaught]

I want to thank Hillahant for starting this thread almost a year ago and Ditsche for solving the problem.  To paraphrase Doctor McCoy: 'D**m it, Jim, I'm a lawyer, not a techie'.  Following this thread made my head spin.  It is ridiculous.  I had no idea what Pat Willener and Hillahant were talking about.  The "Translate" button does not translate their conversation into "plain speaking."  I can not believe what Adobe has done.

I started my own thread and now realize that any answer to my question concerning my problem with downloading FlashPlayer will be unintelligible to me. Sad.  As a lawyer, if I can not explain the Law to a client, the client either leaves or I send the client to another lawyer.  This can not be done with FlashPlayer.  Adobe is the only game in town.  It is good to be king.  But I certainly wil not sing the praises of this monarch.  

[Willlearniftaught]

I would like to thank Mike M for providing me with a solution.  He sent me a web address and it worked!  Thank you, Mike!

[alok_singh]

Hi,

Can you provide the web URL which solves this issue.

Regards

Alok

[ditsche]

In einer eMail vom 05.05.2014 08:13:28 Westeuropäische Sommerzeit schreibt

forums_noreply@adobe.com:

Hi,

Can you provide the web URL which solves this issue.

Regards

Alok

==========

Hi ALOK,

I solved the problem with my AVAST! Antivirus-program, which is for free

to download and install from:

http://www.avast.com/

This Program has a Menu-Botton called "browser_cleaning" (you must remove

the sign at "Plugins mit guter Bewertung ausblenden") Now you can

activate/deactivate or delete all your browser_plugins (works for ALL browsers you

have installed/choosen).

I described my proplem and the solution in my bugreport

https://bugbase.adobe.com/index.cfm?event=bug&id=3705058

where you can find in Attchment two screenshots too (PROBLEM and

SOLUTION), which explain it.

Much luck

ditsche

[iliansky]

The problem is the group policy for the Add-Ons in the Internet Explorer: Internet Explorer Add-on Management and Crash Detection

The solution is setting the listed CLSID for the flash player class under the following key to "2":

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID]

"{D27CDB6E-AE6D-11CF-96B8-444553540000}"="2"

{D27CDB6E-AE6D-11CF-96B8-444553540000} is the CLSID of the flash player (version 14.0.0.111) as registered in the registry of my PC with Windows 7.

Hope this helps.

ilian

[SandraChung]

I've been trying to install the latest version of Flash, and I keep getting the "Failed to register". Yes, I have done all troubleshooting. Uninstall, reboot, make sure all leftovers are deleted (

C:\Windows\system32\Macromed\Flash, C:\Windows\SysWOW64\Macromed\Flash , %appdata%\Adobe\Flash Player, %appdata%\Macromedia\Flash Player) rebooted.

Still got the error.

As for that windows registry setting you suggested, it's totally empty when I got this error.

The strange thing is, I can install it for Firefox without the error, but not IE.  Yes, full admin access, run installation file as admin, the whole shebang.