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Error when auto updater attempts to install update

New Here ,
Jun 10, 2012 Jun 10, 2012

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My wife got an update on her computer, I was able to save the "error report" prior to closing the updater.  Where would you like it sent?  When will Adobe fix this?  Obviously the issue was not addressed with the new Installer/Uninstaller (11.3 r300).       -kd5-

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LEGEND ,
Jun 10, 2012 Jun 10, 2012

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kd5150 wrote:

I was able to save the "error report" prior to closing the updater.  Where would you like it sent?

Why don't you post it here in the forum?

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New Here ,
Jun 10, 2012 Jun 10, 2012

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Because there is no provision to paste text into this forum.  Insert Image, Insert Video, Quote Previous Message, right-click options: Insert Link, Insert Image, Alignment, and Insert Table. 

Why would a forum not include the ability to paste text into a message?       -kd5-

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LEGEND ,
Jun 10, 2012 Jun 10, 2012

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You can use the standard keyboard shortcut Ctrl+V to paste in the forum editor.

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LEGEND ,
Jun 10, 2012 Jun 10, 2012

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Can you also post the contents of the FlashInstall.log file in C:\Windows\system32\Macromed\Flash ?

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New Here ,
Jun 11, 2012 Jun 11, 2012

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The error message:

Adobe Flash Player Installer/Uninstaller 11.3 r300 has encountered a problem and needs to close.  We are sorry for the inconvenience.

af09_appcompat:

<?xml version="1.0" encoding="UTF-16"?>

<DATABASE>

<EXE NAME="InstallFlashPlayer.exe" FILTER="GRABMI_FILTER_PRIVACY">

    <MATCHING_FILE NAME="InstallFlashPlayer.exe" SIZE="9225928" CHECKSUM="0x4F56771" BIN_FILE_VERSION="11.3.300.257" BIN_PRODUCT_VERSION="11.3.300.257" PRODUCT_VERSION="11,3,300,257" FILE_DESCRIPTION="Adobe® Flash® Player Installer/Uninstaller 11.3 r300" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe® Flash® Player Installer/Uninstaller" FILE_VERSION="11,3,300,257" ORIGINAL_FILENAME="FlashUtil.exe" INTERNAL_NAME="Adobe® Flash® Player Installer/Uninstaller 11.3" LEGAL_COPYRIGHT="Copyright © 1996 Adobe Systems Incorporated" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8DBECD" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.3.300.257" UPTO_BIN_PRODUCT_VERSION="11.3.300.257" LINK_DATE="06/01/2012 01:56:00" UPTO_LINK_DATE="06/01/2012 01:56:00" VER_LANGUAGE="English (United States) [0x409]" />

</EXE>

<EXE NAME="SASSEH.DLL" FILTER="GRABMI_FILTER_THISFILEONLY">

    <MATCHING_FILE NAME="SASSEH.DLL" SIZE="113024" CHECKSUM="0xFCD43806" BIN_FILE_VERSION="1.0.0.1014" BIN_PRODUCT_VERSION="1.0.0.1014" PRODUCT_VERSION="1.0.0.1014" FILE_DESCRIPTION="ShellExecuteHook" COMPANY_NAME="SuperAdBlocker.com" PRODUCT_NAME="SuperAntiSpyware" FILE_VERSION="1, 0, 0, 1014" ORIGINAL_FILENAME="SASSEH.DLL" INTERNAL_NAME="SASSEH.DLL" LEGAL_COPYRIGHT="(c) Copyright 2004-2008 SuperAdBlocker.com " VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1E0CA" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1014" UPTO_BIN_PRODUCT_VERSION="1.0.0.1014" LINK_DATE="07/18/2011 23:22:05" UPTO_LINK_DATE="07/18/2011 23:22:05" VER_LANGUAGE="English (United States) [0x409]" />

</EXE>

<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">

    <MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x2D998938" BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781" PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_gdr.090321-1317)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFE572" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5781" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 14:06:58" UPTO_LINK_DATE="03/21/2009 14:06:58" VER_LANGUAGE="English (United States) [0x409]" />

</EXE>

</DATABASE>

Flash Install Log:

=O====== M/11.2.202.235 2012-05-12+11-56-31.281 ========
0000 00001113 C:\WINDOWS\system32\Macromed\Flash\\* 3
0001 00000010 "C:\Documents and Settings\Keith A. Duncan\Local Settings\Temp\install_flash_player_32bit.exe" -iv 8 -install -au 1
0002 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0003 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0004 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0005 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0006 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0007 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0008 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 00001036 Software\Opera Software/Last CommandLine 2
0010 00001036 Software\Opera Software/Last CommandLine 2
0011 00001036 Software\Opera Software/Plugin Path 2
0012 00001036 Software\Opera Software/Plugin Path 2
0013 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_2_202_235.dll
0014 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe
0015 00000017 C:\WINDOWS\system32\Macromed\Flash
0016 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0017 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0018 00000012
=X====== M/11.2.202.235 2012-05-12+11-56-33.468 ========

=O====== M/11.2.202.235 2012-05-12+12-02-11.015 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.2.202.235 2012-05-12+12-02-11.281 ========

=O====== M/11.2.202.235 2012-05-12+12-02-11.109 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.2.202.235 2012-05-12+12-02-11.359 ========

=O====== M/11.2.202.235 2012-05-12+12-02-08.984 ========
0000 00000010 "C:\Documents and Settings\Keith A. Duncan\Local Settings\Temp\install_flash_player_ax_32bit.exe" -iv 8 -install -au 1
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0005 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0006 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_2_202_235.ocx
0007 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe
0008 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.dll
0009 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0010 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0011 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0012 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0013 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0014 00000012
=X====== M/11.2.202.235 2012-05-12+12-02-13.453 ========

=O====== M/11.3.300.257 2012-06-10+11-21-05.640 ========
0000 00000010 "C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{AA720A4B-0FCF-45E6-8A21-13C0371E4D79}\InstallFlashPlayer.exe" -iv 4
0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe 5
0003 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_2_202_235_ActiveX.exe/ 2
0004 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_257.ocx
0005 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.exe
0006 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.dll
0007 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0008 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0009 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0010 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0011 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0012 00000012
=X====== M/11.3.300.257 2012-06-10+11-21-26.750 ========

=O====== M/11.2.202.235 2012-06-10+11-16-46.500 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe" -update activex
0001 00000011 0
=X====== M/11.2.202.235 2012-06-10+11-24-21.734 ========

I've chosen the option to 'Notify me to install updates', I like to be involved with what downloads onto my computer.       -kd5-

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New Here ,
Jun 24, 2012 Jun 24, 2012

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I am having the same problem.

Error message: 

 

Adobe® Flash® Player Update Service 11.3 r300 has encountered a problem .......

Any solution yet?

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New Here ,
Jul 06, 2012 Jul 06, 2012

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Me too.  Win XP Home SP3, FF 13.x,  Adobe 11.3.300.265.

I have disabled the update service.

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New Here ,
Jun 25, 2012 Jun 25, 2012

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Same error here as well.

Win XP Home

Error:  Adobe Flash Player Installer/Uninstaller 11.3 r300 has encountered a problem and needs to close. We are sorry for the inconvenience.

FlashPlayerUpdateService.exe - App Error: The instruction at "0x007a0283" referenced memory at "0x887a7be2". The memory could not be "written".

FlashInstall log:

=O====== M/10.1.53.64 2010-06-12+02-46-41.250 ========

0000 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\FlashPlayerUpdate.exe"

0001 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

0002 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

0003 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0004 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0005 00001036 Software\Opera Software/Last CommandLine 2

0006 00001036 Software\Opera Software/Last CommandLine 2

0007 00001036 Software\Opera Software/Plugin Path 2

0008 00001036 Software\Opera Software/Plugin Path 2

0009 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

0010 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_Plugin.exe

0011 00000017 C:\WINDOWS\system32\Macromed\Flash

=X====== M/10.1.53.64 2010-06-12+02-49-54.953 ========

=O====== M/10.1.53.64 2010-08-17+02-17-12.515 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_Plugin.exe" -update plugin

0001 00000011 0

=X====== M/10.1.53.64 2010-08-17+02-21-15.625 ========

=O====== M/10.1.82.76 2010-08-17+02-21-15.609 ========

0000 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\2.dir\InstallFlashPlayer.exe" -iv 0

0001 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0002 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0003 00001036 Software\Opera Software/Last CommandLine 2

0004 00001036 Software\Opera Software/Last CommandLine 2

0005 00001036 Software\Opera Software/Plugin Path 2

0006 00001036 Software\Opera Software/Plugin Path 2

0007 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10i_Plugin.exe

0009 00000017 C:\WINDOWS\system32\Macromed\Flash

=X====== M/10.1.82.76 2010-08-17+02-21-26.890 ========

=O====== M/10.1.82.76 2010-09-27+01-07-11.625 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10i_Plugin.exe" -update plugin

0001 00000011 0

=X====== M/10.1.82.76 2010-09-27+01-13-30.875 ========

=O====== M/10.1.85.3 2010-09-27+01-13-30.937 ========

0000 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\2.dir\InstallFlashPlayer.exe" -iv 0

0001 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0002 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0003 00001036 Software\Opera Software/Last CommandLine 2

0004 00001036 Software\Opera Software/Last CommandLine 2

0005 00001036 Software\Opera Software/Plugin Path 2

0006 00001036 Software\Opera Software/Plugin Path 2

0007 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_Plugin.exe

0009 00000017 C:\WINDOWS\system32\Macromed\Flash

=X====== M/10.1.85.3 2010-09-27+01-13-40.578 ========

=O====== M/10.1.85.3 2010-11-09+02-59-36.015 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_Plugin.exe" -update plugin

0001 00000011 0

=X====== M/10.1.85.3 2010-11-09+03-00-20.875 ========

=O====== M/10.1.102.64 2010-11-09+03-00-20.875 ========

0000 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\3.dir\InstallFlashPlayer.exe" -iv 0

0001 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0002 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0003 00001036 Software\Opera Software/Last CommandLine 2

0004 00001036 Software\Opera Software/Last CommandLine 2

0005 00001036 Software\Opera Software/Plugin Path 2

0006 00001036 Software\Opera Software/Plugin Path 2

0007 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10l_Plugin.exe

0009 00000017 C:\WINDOWS\system32\Macromed\Flash

=X====== M/10.1.102.64 2010-11-09+03-00-27.250 ========

=O====== M/10.1.102.64 2011-02-15+02-29-31.156 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10l_Plugin.exe" -update plugin

0001 00000011 0

=X====== M/10.1.102.64 2011-02-15+02-37-24.031 ========

=O====== M/10.2.152.26 2011-02-15+02-37-24.000 ========

0000 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\2.dir\InstallFlashPlayer.exe" -iv 0

0001 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0002 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0003 00001036 Software\Opera Software/Last CommandLine 2

0004 00001036 Software\Opera Software/Last CommandLine 2

0005 00001036 Software\Opera Software/Plugin Path 2

0006 00001036 Software\Opera Software/Plugin Path 2

0007 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10m_Plugin.exe

0009 00000017 C:\WINDOWS\system32\Macromed\Flash

=X====== M/10.2.152.26 2011-02-15+02-37-31.625 ========

=O====== M/10.2.152.26 2011-03-22+02-47-22.921 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10m_Plugin.exe" -update plugin

0001 00000011 0

=X====== M/10.2.152.26 2011-03-22+02-52-08.625 ========

=O====== M/10.2.153.1 2011-03-22+02-52-08.640 ========

0000 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\3.dir\InstallFlashPlayer.exe" -iv 0

0001 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0002 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0003 00001036 Software\Opera Software/Last CommandLine 2

0004 00001036 Software\Opera Software/Last CommandLine 2

0005 00001036 Software\Opera Software/Plugin Path 2

0006 00001036 Software\Opera Software/Plugin Path 2

0007 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10o_Plugin.exe

0009 00000017 C:\WINDOWS\system32\Macromed\Flash

=X====== M/10.2.153.1 2011-03-22+02-52-15.234 ========

=O====== M/10.2.153.1 2011-04-20+02-04-10.750 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10o_Plugin.exe" -update plugin

0001 00000011 0

=X====== M/10.2.153.1 2011-04-20+02-11-12.671 ========

=O====== M/10.2.159.1 2011-04-20+02-11-12.671 ========

0000 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\2.dir\InstallFlashPlayer.exe" -iv 0

0001 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0002 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0003 00001036 Software\Opera Software/Last CommandLine 2

0004 00001036 Software\Opera Software/Last CommandLine 2

0005 00001036 Software\Opera Software/Plugin Path 2

0006 00001036 Software\Opera Software/Plugin Path 2

0007 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10p_Plugin.exe

0009 00000017 C:\WINDOWS\system32\Macromed\Flash

=X====== M/10.2.159.1 2011-04-20+02-11-19.828 ========

=O====== M/10.2.159.1 2011-05-18+01-42-20.984 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10p_Plugin.exe" -update plugin

0001 00000011 0

=X====== M/10.2.159.1 2011-05-18+01-48-05.656 ========

=O====== M/10.3.181.14 2011-05-18+01-48-05.640 ========

0000 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\3.dir\InstallFlashPlayer.exe" -iv 0

0001 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0002 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0003 00001036 Software\Opera Software/Last CommandLine 2

0004 00001036 Software\Opera Software/Last CommandLine 2

0005 00001036 Software\Opera Software/Plugin Path 2

0006 00001036 Software\Opera Software/Plugin Path 2

0007 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_Plugin.exe

0009 00000017 C:\WINDOWS\system32\Macromed\Flash

0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

=X====== M/10.3.181.14 2011-05-18+01-52-49.046 ========

=O====== M/10.3.181.14 2011-06-23+02-32-20.109 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_Plugin.exe" -update plugin

0001 00000011 0

=X====== M/10.3.181.14 2011-06-23+02-34-55.406 ========

=O====== M/10.3.181.26 2011-06-23+02-34-55.406 ========

0000 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\17.dir\InstallFlashPlayer.exe" -iv 0

0001 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0002 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0003 00001036 Software\Opera Software/Last CommandLine 2

0004 00001036 Software\Opera Software/Last CommandLine 2

0005 00001036 Software\Opera Software/Plugin Path 2

0006 00001036 Software\Opera Software/Plugin Path 2

0007 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_Plugin.exe

0009 00000017 C:\WINDOWS\system32\Macromed\Flash

0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0011 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

=X====== M/10.3.181.26 2011-06-23+02-35-04.343 ========

=O====== M/10.3.181.26 2011-08-12+01-20-34.875 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_Plugin.exe" -update plugin

0001 00000011 0

=X====== M/10.3.181.26 2011-08-12+01-22-54.140 ========

=O====== M/10.3.183.5 2011-08-12+01-22-54.125 ========

0000 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\11.dir\InstallFlashPlayer.exe" -iv 0

0001 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0002 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0003 00001036 Software\Opera Software/Last CommandLine 2

0004 00001036 Software\Opera Software/Last CommandLine 2

0005 00001036 Software\Opera Software/Plugin Path 2

0006 00001036 Software\Opera Software/Plugin Path 2

0007 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_Plugin.exe

0009 00000017 C:\WINDOWS\system32\Macromed\Flash

0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0011 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0012 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

=X====== M/10.3.183.5 2011-08-12+01-23-00.000 ========

=O====== M/10.3.183.7 2011-09-07+07-47-09.828 ========

0000 00000010 "C:\Documents and Settings\Jodie\Local Settings\Temp\install_flash_player.exe" -dlm -install

0001 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0002 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0003 00001036 Software\Opera Software/Last CommandLine 2

0004 00001036 Software\Opera Software/Last CommandLine 2

0005 00001036 Software\Opera Software/Plugin Path 2

0006 00001036 Software\Opera Software/Plugin Path 2

0007 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10w_Plugin.exe

0009 00000017 C:\WINDOWS\system32\Macromed\Flash

0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0011 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0012 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

=X====== M/10.3.183.7 2011-09-07+07-47-10.890 ========

=O====== M/10.3.183.7 2011-09-23+01-44-53.734 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10w_Plugin.exe" -update plugin

=X====== M/10.3.183.7 2011-09-23+01-46-58.718 ========

=O====== M/10.3.183.7 2011-10-04+14-53-37.375 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10w_Plugin.exe" -update plugin

=X====== M/10.3.183.7 2011-10-04+15-05-16.343 ========

=O====== M/10.3.183.7 2011-10-13+01-46-03.546 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10w_Plugin.exe" -update plugin

0001 00000011 0

=X====== M/10.3.183.7 2011-10-13+01-49-24.656 ========

=O====== M/11.0.1.152 2011-10-13+01-49-24.640 ========

0000 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\35.dir\InstallFlashPlayer.exe" -iv 0

0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0002 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0003 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0004 00001036 Software\Opera Software/Last CommandLine 2

0005 00001036 Software\Opera Software/Last CommandLine 2

0006 00001036 Software\Opera Software/Plugin Path 2

0007 00001036 Software\Opera Software/Plugin Path 2

0008 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

0009 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_Plugin.exe

0010 00000017 C:\WINDOWS\system32\Macromed\Flash

0011 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0012 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

=X====== M/11.0.1.152 2011-10-13+01-49-48.906 ========

=O====== M/11.1.102.55 2011-11-17+03-52-40.156 ========

0000 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\2.dir\InstallFlashPlayer.exe" -iv 4

0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0002 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0003 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0004 00001036 Software\Opera Software/Last CommandLine 2

0005 00001036 Software\Opera Software/Last CommandLine 2

0006 00001036 Software\Opera Software/Plugin Path 2

0007 00001036 Software\Opera Software/Plugin Path 2

0008 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_Plugin.exe 5

0009 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

0010 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_Plugin.exe

0011 00000017 C:\WINDOWS\system32\Macromed\Flash

0012 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0013 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

=X====== M/11.1.102.55 2011-11-17+03-53-22.640 ========

=O====== M/11.0.1.152 2011-11-17+03-50-13.218 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_Plugin.exe" -update plugin

0001 00000011 0

=X====== M/11.0.1.152 2011-11-17+03-53-22.703 ========

=O====== M/11.1.102.62 2012-02-20+19-05-07.015 ========

0000 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\2.dir\InstallFlashPlayer.exe" -iv 4

0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0002 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0003 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0004 00001036 Software\Opera Software/Last CommandLine 2

0005 00001036 Software\Opera Software/Last CommandLine 2

0006 00001036 Software\Opera Software/Plugin Path 2

0007 00001036 Software\Opera Software/Plugin Path 2

0008 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_Plugin.exe 5

0009 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

0010 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11f_Plugin.exe

0011 00000017 C:\WINDOWS\system32\Macromed\Flash

0012 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0013 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

=X====== M/11.1.102.62 2012-02-20+19-05-34.109 ========

=O====== M/11.1.102.55 2012-02-20+19-03-28.578 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_Plugin.exe" -update plugin

0001 00000011 0

=X====== M/11.1.102.55 2012-02-20+19-05-34.156 ========

=O====== M/11.2.202.228 2012-04-03+20-31-25.234 ========

0000 00000010 "C:\Documents and Settings\Jodie\Local Settings\Temp\install_flash_player_32bit.exe" -iv 8 -install -au 0

0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0002 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0003 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0004 00001036 Software\Opera Software/Last CommandLine 2

0005 00001036 Software\Opera Software/Last CommandLine 2

0006 00001036 Software\Opera Software/Plugin Path 2

0007 00001036 Software\Opera Software/Plugin Path 2

0008 00001015 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll 5

0009 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_2_202_228.dll

0010 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_228_Plugin.exe

0011 00000017 C:\WINDOWS\system32\Macromed\Flash

0012 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0013 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0014 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0015 00001102

0016 00001106

0017 00000012

=X====== M/11.2.202.228 2012-04-03+20-31-29.859 ========

=O====== M/11.2.202.228 2012-04-03+21-12-48.687 ========

0000 00000010 "C:\Documents and Settings\Jodie\Local Settings\Temp\install_flash_player_32bit.exe" -iv 8 -install

0001 00001041

=X====== M/11.2.202.228 2012-04-03+21-12-49.968 ========

=O====== M/11.2.202.228 2012-04-03+21-54-51.437 ========

0000 00000010 "C:\Documents and Settings\Jodie\Local Settings\Temp\install_flash_player_32bit.exe" -iv 8 -install

0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0002 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0003 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0004 00001036 Software\Opera Software/Last CommandLine 2

0005 00001036 Software\Opera Software/Last CommandLine 2

0006 00001036 Software\Opera Software/Plugin Path 2

0007 00001036 Software\Opera Software/Plugin Path 2

0008 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_2_202_228.dll

0009 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_228_Plugin.exe

0010 00000017 C:\WINDOWS\system32\Macromed\Flash

0011 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0012 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0013 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0014 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0015 00001106

0016 00001106

0017 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

0018 00000012

=X====== M/11.2.202.228 2012-04-03+21-54-55.234 ========

=O====== M/11.2.202.233 2012-04-14+17-57-03.281 ========

0000 00000010 FlashPlayerInstaller.exe -install -iv 9

0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0002 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0003 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0004 00001036 Software\Opera Software/Last CommandLine 2

0005 00001036 Software\Opera Software/Last CommandLine 2

0006 00001036 Software\Opera Software/Plugin Path 2

0007 00001036 Software\Opera Software/Plugin Path 2

0008 00001015 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_2_202_228.dll 5

0009 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_2_202_233.dll

0010 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_233_Plugin.exe

0011 00000017 C:\WINDOWS\system32\Macromed\Flash

0012 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0013 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0014 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0015 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0016 00001106

0017 00001106

0018 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

0019 00000012

=X====== M/11.2.202.233 2012-04-14+17-57-07.046 ========

=O====== M/10.3.183.16 2012-04-24+19-48-07.593 ========

0000 00000010 C:\DOCUME~1\Jodie\LOCALS~1\Temp\60377607-a0fb-49b0-adba-9c435df33687\flashplayer10_3r183_16_winax.exe -install

0001 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10zb.ocx

0002 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10zb_ActiveX.exe

0003 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10zb_ActiveX.dll

0004 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0005 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0006 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

=X====== M/10.3.183.16 2012-04-24+19-48-13.296 ========

=O====== M/11.2.202.233 2012-04-24+21-57-18.390 ========

0000 00000010 FlashPlayerInstaller.exe -install -iv 9

0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

0002 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0003 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_2_202_233.ocx

0004 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_233_ActiveX.exe

0005 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_233_ActiveX.dll

0006 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0007 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0008 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0009 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0010 00001106

0011 00001106

0012 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

0013 00000012

=X====== M/11.2.202.233 2012-04-24+21-57-24.093 ========

2012-5-5+7-57-8.484 [error] 1226 1062

=O====== M/11.2.202.235 2012-05-05+07-57-02.968 ========

0000 00000010 FlashPlayerInstaller.exe -install -iv 9

0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0002 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_2_202_235.ocx

0003 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe

0004 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.dll

0005 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0006 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0007 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0008 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0009 00001106

0010 00001106

0011 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

0012 00000012

=X====== M/11.2.202.235 2012-05-05+07-57-08.593 ========

2012-5-5+16-57-7.171 [error] 1226 1062

=O====== M/11.2.202.235 2012-05-05+16-57-03.859 ========

0000 00000010 FlashPlayerInstaller.exe -install -iv 9

0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0002 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0003 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0004 00001036 Software\Opera Software/Last CommandLine 2

0005 00001036 Software\Opera Software/Last CommandLine 2

0006 00001036 Software\Opera Software/Plugin Path 2

0007 00001036 Software\Opera Software/Plugin Path 2

0008 00001015 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_2_202_233.dll 5

0009 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_2_202_235.dll

0010 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe

0011 00000017 C:\WINDOWS\system32\Macromed\Flash

0012 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0013 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0014 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0015 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0016 00001106

0017 00001106

0018 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

0019 00000012

=X====== M/11.2.202.235 2012-05-05+16-57-07.203 ========

=O====== M/11.3.300.257 2012-06-13+14-52-57.484 ========

0000 00000010 "C:\DOCUME~1\Jodie\LOCALS~1\Temp\{474812ED-7AA4-4345-9385-BC4D930871BE}\InstallFlashPlayer.exe" -iv 4

0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0002 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0003 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

0004 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0005 00001036 Software\Opera Software/Last CommandLine 2

0006 00001036 Software\Opera Software/Last CommandLine 2

0007 00001036 Software\Opera Software/Plugin Path 2

0008 00001036 Software\Opera Software/Plugin Path 2

0009 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe 5

0010 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_2_202_235_Plugin.exe/ 2

0011 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_3_300_257.dll

0012 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.exe

0013 00000017 C:\WINDOWS\system32\Macromed\Flash

0014 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0015 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0016 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0017 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0018 00001106

0019 00001106

0020 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

0021 00000012

=X====== M/11.3.300.257 2012-06-13+14-56-14.703 ========

=O====== M/11.2.202.235 2012-06-13+14-43-57.296 ========

0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe" -update plugin

0001 00000011 0

=X====== M/11.2.202.235 2012-06-13+14-56-14.921 ========

2012-6-23+2-57-20.750 [error] 1226 1062

=O====== M/11.3.300.262 2012-06-23+02-57-12.265 ========

0000 00000010 FlashPlayerInstaller.exe -install -iv 9

0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0002 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0003 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

0004 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0005 00001036 Software\Opera Software/Last CommandLine 2

0006 00001036 Software\Opera Software/Last CommandLine 2

0007 00001036 Software\Opera Software/Plugin Path 2

0008 00001036 Software\Opera Software/Plugin Path 2

0009 00001015 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_3_300_257.dll 5

0010 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_3_300_257_Plugin.exe/ 57

0011 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_3_300_262.dll

0012 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_262_Plugin.exe

0013 00000017 C:\WINDOWS\system32\Macromed\Flash

0014 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

0015 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

0016 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183

0017 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0018 00001106

0019 00001106

0020 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

0021 00000012

=X====== M/11.3.300.262 2012-06-23+02-57-20.843 ========

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Adobe Employee ,
Jun 25, 2012 Jun 25, 2012

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Branched this discussion to it's own thread.  Forwarding along to the installer team for their review.

Chris

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New Here ,
Jun 26, 2012 Jun 26, 2012

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I am having this exact same problem with Adobe on my Windows XP system. We need a fix for this problem.

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New Here ,
Jun 27, 2012 Jun 27, 2012

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untitled1.JPG

I'm also facing say issue several times in a single day.

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New Here ,
Jun 27, 2012 Jun 27, 2012

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I am as well for the past few days. I installed the new version, uninstalled the old that seemed to still be there, uninstalled both and cleaned the registry. It stopped. I installed again last night and lo and behold it is there again this morning. Do I have to uninstall and not use Flash for this to stop? I have WinXP and Firefox 13.0.1, but I think it happened

with the previous version of FIrefox too.
Error 3.PNG

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New Here ,
Jun 27, 2012 Jun 27, 2012

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same problem here getting the crash daily for a few days, on two different xp pro sp3 pc's...

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New Here ,
Jun 27, 2012 Jun 27, 2012

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I also am getting the error message several times a day. XP, well updated, with the latest version of Adobe Flash. Dang!

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New Here ,
Jun 27, 2012 Jun 27, 2012

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Like those who replied previously, I am also getting this error message several times a day.  XP SP3, Firefox 13.0.1, etc.  It doesn't sound like un-installing/re-installing anything resolves this, so I am also among those waiting for a fix.

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Adobe Employee ,
Jun 27, 2012 Jun 27, 2012

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For those affected by this bug, please visit this bug report and cast a vote for it being fixed:

https://bugbase.adobe.com/index.cfm?event=bug&id=3225162

I think we might be able to work around this by

1.       Opening the Flash Player control panel in the Windows control panels

2.       Selecting the Advanced tab

3.       Clicking “Change Update Settings”

4.       Choosing “Notify me to install updates”

Please give that a try and let me know how it works.

Thanks,

Chris

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New Here ,
Jun 28, 2012 Jun 28, 2012

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I've had mine set that way all along Chris, didn't stop the Installer/Uninstaller from encountering a problem and needing to close (sorry for the inconvenience).       -kd5-

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New Here ,
Jun 28, 2012 Jun 28, 2012

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I am having the same problem, but I have Windows 7 Pro and use IE 8.

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New Here ,
Jul 01, 2012 Jul 01, 2012

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In regards to: "please visit this bug report and cast a vote for it being fixed"

I was unaware there was a bug election going on.

I suppose that what I perceived as an error in the software installer is actuall an unwanted campaign poster.

What other bugs are in the running?

If it is close will there be a run-off election?

What a novel way to address the problem - support by democracy.

=======================================================================

For those affected by this bug, please visit this bug report and cast a vote for it being fixed:

https://bugbase.adobe.com/index.cfm?event=bug&id=3225162

I think we might be able to work around this by

1.       Opening the Flash Player control panel in the Windows control panels

2.       Selecting the Advanced tab

3.       Clicking “Change Update Settings”

4.       Choosing “Notify me to install updates”

Please give that a try and let me know how it works.

Thanks,

Chris

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New Here ,
Jul 01, 2012 Jul 01, 2012

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My honored member of the low life opposition...

Obviously you are a progressive socialist with little faith in our system of Adobe gubment. I suppose you think Adobe would correct this bug by royal decree, much as was done with the computer health care issue recently?

Let me tell you something, my friend. In the Adobe nation we are ruled by concrete, immutable, and logical computer calculation, and not by the whims of rebellious rapscallion reactionary upstarts such as yourself.

Let me be the first to assure you that THE MOMENT that Adobe thinks it is good and proper, they will address this minor hiccup, most probably, that makes us want to run naked and screaming and tear out our very living hair follicles... in a timely and forceful manner... sufficient for the cure.

And the ONLY way they are going to know the proper time is when enough of us vote for it so that they know the problem even exists. The actual mechanics of how this vote process brings the probem to their attention in the first place isn't important for rapscallions to understand. You are ONLY required to accept it with the proper humility and grace.

So, I suggest you remove yourself from your high horse of uncertain lineage and start voting. Often. About 12-15 times a day should do for a start.

I thank the right honored gentleman.

In regards to: "please visit this bug report and cast a vote for it being fixed"

I was unaware there was a bug election going on.

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New Here ,
Jul 01, 2012 Jul 01, 2012

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Point of Order!

If I may, I think my good friend from cyberspace misses the point. If we are to be more than a mob of spamming surrogates, slaves to the problems we face in Adobeland, we need leaders.

And I submit that we do need leaders - leaders that will make the important decisions of the day and not delegate that responsibility to the pollsters and lobbyist and those of us guided by our emotions.

I submit that we must also remember that, no matter what the connection strength or operating system, we all put on our Internet one key at a time.

And furthermore, I think my esteemed colleague would agree that name calling and otherwise bowing to the public pressures of an entertainment-sustained contingent, is no more likely to bring us productive solutions than is the over-simplification and minimization of the problem itself.

Wherefore, I applaud the gentlewoman's energy in the matter, but submit that the most productive and reassuring portion of her post was that which disclosed she is not an Adobe staff member.

I say to you now, consumers one and all, do not go gentle into that good night of support populism. I say that if there be low life among us, that they are those who refuse to demand more from the software upon which they base their productivity; I say they must be those that allow corporate abandonment to dictate their computer functionality, and; they most certainly must be those that, like mindless drones, defend every move of the corporation with such patriotic zeal that it undermines our very purchases.

Thank you.

I yield my remaining time to the gentlewoman.

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New Here ,
Jul 02, 2012 Jul 02, 2012

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Could it be an unexpected bug due to the fact that the ActiveX and Plugin versioning doesn't match now?

I don't recall this happening on our systems, until we pushed out the newer plugin (only) build to be compatible with FF13.x.

I remoted into one system and it had

Faulting application FlashPlayerUpdateService.exe, version 11.3.300.262, faulting module ntdll.dll, version 5.1.2600.6055 ...

on 6/30 at 9:58pm

on 7/2 at 1:58pm

on 7/2 at 3:13pm

on 7/2 at 7:12pm

The 3:13pm and 7:12pm times are when I remoted into this system.  The other times look to be scheduled times FlashPlayerUpdateService.exe runs as schtasks.exe shows...

Adobe Flash Player Updater

"Every 1 hour(s) from 12:58 AM for 24 hour(s) every day, starting 1/1/2000"

So, it obviously doesn't crash every single time it runs, since it runs hourly.  I rebooted this particular system and logged in again and it didn't crash and I've executed it manually a few times and it hasn't crashed yet.

However, until Adobe fixes this bug, I guess I'm going to run

FlashPlayerUpdateService.exe -deleteTask

on all of our systems, to keep it from running hourly and crashing every so many times.

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New Here ,
Jul 04, 2012 Jul 04, 2012

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I have the same error message, I have experienced this on two machines running Windows XP 32bit one has SP2 the other SP3, has anybody found a fix?

Kind regards,

Rhys

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New Here ,
Jul 04, 2012 Jul 04, 2012

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Until Adobe comes out with a new build of flashplayerupdateservice.exe which doesn't keep crashing, I would delete the scheduled task and also the AdobeFlashPlayerUpdateSvc service.

flashplayerupdateservice.exe -deleteTask

flashplayerupdateservice.exe -uninstall

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