[Fix it] Adobe Flash Player 11.3 r300 has stopped working.

[reblexx]

Happens everytime i fullscreen a video window.

OP: Windows 7 64bit Ultimate Edition

Browser: Mozilla Firefox version 13

Problem signature:

  Problem Event Name:    BEX

  Application Name:    FlashPlayerPlugin_11_3_300_257.exe

  Application Version:    11.3.300.257

  Application Timestamp:    4fc82063

  Fault Module Name:    StackHash_a7aa

  Fault Module Version:    0.0.0.0

  Fault Module Timestamp:    00000000

  Exception Offset:    21cd4c01

  Exception Code:    c0000005

  Exception Data:    00000008

  OS Version:    6.1.7601.2.1.0.256.1

  Locale ID:    1031

  Additional Information 1:    a7aa

  Additional Information 2:    a7aa91f17ea749d42a4de3b390fa5b3d

  Additional Information 3:    a7aa

  Additional Information 4:    a7aa91f17ea749d42a4de3b390fa5b3d

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt

[chris.campbell]

Sina321, did you try disabling hardware acceleration in 11.3 to see if that helped?

Chris

[Sina321]

Hi Chris, It could be perhaps a good alternative to test but I did not try it.

As a confirmation to my previous post, I was amazed to discover how great is the performance of Firefix 13.0.1 after I uninstalled AFP (11.3) - it's just great. No problem at all since then... 😉

Sina

[texaswolfsrain]

Well it worked for a couple of hours but still the same problem.

[chris.campbell]

Flash Player 11.3.300.262 should fix many of the instability problems encountered in Firefox.  For an update on our progress, please see this post: Flash Player 11.3 Status Updates

Paul, depending on what is occurring with your system, this tech doc should help: http://helpx.adobe.com/flash-player/kb/flash-player-113-crash-mozilla.html

[paul_steinberg]

i'll keep with the old flash player until the latest update properly fixes the issue. i don't really like disabling things unless absolutely necessary...

thanks chris

paul

(oh and can you please get rid of that unhelpful comment maker "fixthiscrashplayer11")

[Union_Thug]

paul steinberg wrote:

(oh and can you please get rid of that unhelpful comment maker "fixthiscrashplayer11")

LINK

@fixthisstutterplayer11, please stop spamming my inbox, some of us are actually watching and trying to do something useful like learning.

[paul_steinberg]

Chris

What i don't understand is this:

A. Flash Player was working fine with Real Player installed (for a couple of years now),

B. The new Flash Player update made the player crash (and there was no Real Player update)

C. It is Real Player's incompatibility and we have to un-install Real Player

That doesn't seem to make sense.

It seems to me that with the new Flash Player update there was an incompatibility issue and therefore it is Flash Player that needs fixing (not Real Player un-installed).

Does that sound correct?

Paul

[antonia_beanka]

Hello. I'm new here, so please be patient. I've been getting a window for days now, the the adobe flash player update service 11.3.r300 has a problem and must be shut down. I do not have mozilla firefox and I have no problems looking at you tube, etc. But the whole situation is disturbing. I really don't know what to do. Or how to get an old version. Usually, I'm not sooo dumm with my computer!

toni

[paul_steinberg]

Hi Chris

Real Player has just popped up with a box asking if I want to install their latest update... Do you suggest I go ahead with this? Any thoughts...?

Regards

Paul

[pickles_30_2012]

Chris Campbell-

I have the latest version downloaded; 11.3.300.262 and I have Firefox 13.01.  Why is the crash happening and how to fix it?

Stephen

[lennoz-0qPBSf]

I have Firefox 13.0.1, Win 7 Home Edition 64 bit, latest adobe flash player version 11.3.300.262. Latest nvidia drivers 301.42 - WHQL, 260 gtx nvidia card. I did a clean reinstall for nvidia drivers, and flash drivers, still same problem.

Everytime I go to fullscreen mode, my screen turns white and I have to left click on my mouse so the white screen goes away(otherwise the white screen hangs indefinite), I get a windows message stating adobe flash player has stopped working. After that I get send crash report for adobe.

This never happened with Adobe flash player 11.2, never. With the latest update it crashes, everytime I go fullscreen. This happens on twitch.tv streams, any livestreams. Youtube seems to be fine, when going fullscreen mode. And no, I don't have RealPlayer installed. I only have 3 addons installed and enable. Adobe Acrobat, Flash, and Silverlight, all latest editions. Everything else is disabled, or uninstalled.

This issue does not happen when hardware accelaration is disabled in flash settings.

Please fix this issue.

[cav71]

Hi,

I have shockwave flash 11.3 r300 on macos 10.7.4 and it keeps crashing on opera, chrome and safari.

After the install it ran fine for few hours and playing youtube was ok, then it was a downward spiral crashing more often until now when I'm unable to use any flash content.

Thanks

[cav71]

It looks a full reboot fixed the issues...

[Guest]

It's pretty obvious that the problem with the plug-in crashing IS the plug-in.  From what I've seen, it crashes on Explorer, Firefox, and Chrome and on Windows (any flavor), MAC, and even Ubuntu!  It's time for Adobe to admit there is a problem and fix it.  I ( like many others) have tried unsuccessfully to go back to an older version.  So what about it, Adobe?  How about fixing YOUR plug-in!

[pickles_30_2012]

Agreed.  I now have FireFox 14.0.1 and Flash Player keeps onnnnnnnn crashin!

[chris.campbell]

As with most things software related, it's never very straight forward.  Pickles_30_2012's Firefox crashes can (and probably are) completely different than the ones encountered by The Blackspur.  We do our best to try and identify as many crash bugs as possible and we are constantly working to improve both the quality and functionality of the player.

However, I understand the frustration and I encourage you to give our 11.4 beta a try (or wait a short while for the official release).  If you continue to have problems, we'd like to know more.  Please see this FAQ for details:

8/7/2012 - Flash Player 11.4 Beta 2

How do I report a Flash Player crash to Adobe?

[pickles_30_2012]

Chris-

I'll give it a try and let you know what I come up with.  Thanks

Stephen

[pickles_30_2012]

Chris-

Downloaded Flash 11.4 Beta.  Everything going ok when the screen locked up and I got an error box that popped up with this inside:

Error: Error #1502: A script has executed for longer than the default timeout period of 15 seconds.

    at gamesys.util.textfield::TextResizer$/makeTextFit()

    at gamesys.mediagame.core.view.randomiser::RandomiserView/showWinningName()

    at gamesys.mediagame.core.view.randomiser::RandomiserView/onTimerComplete()

    at flash.events::EventDispatcher/dispatchEventFunction()

    at flash.events::EventDispatcher/dispatchEvent()

    at flash.utils::Timer/tick()

Thought I would send this to you.

Stephen

[chris.campbell]

Hi Stephen,

It appears you might have installed the debug version of the player.  Could you try uninstalling, then downloading our release version of 11.4 that was released today?

8/21/2012 - Flash Player 11.4 Release Announcement

Thanks,

Chris

[reblexx]

How many times do i need to click the "Do not Receive email notifications" ffs.

Close this thread already......