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I an having trouble re-installing flash player. I keep getting the above error message. What do I need to do?
Windows 8.1, Firefox
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Hi Tiggerik,
Can you please post a screenshot (How to post a screenshot in the forum) of the installer dialog window with the error?
Thank you.
--
Maria
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Well flash is,working great in IE; just not in Firefox.
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Hi Tiggerik,
Flash Player for IE and Flash Player for Firefox are not the same and are not compatible with each other. The one for IE will not work in Firefox and the one for Firefox will not work in IE. Please either post a screenshot of the error or try using the offline installer Piyush links to.
--
Maria
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I have the EXACT same problem.
Have done uninstall, deleted all temp, etc. still no solution.
=============
*** When you get the correct answer that WORKS... please forward to me at RiverRat306@gmail.com or BudgetVideo4BIZ@gmail.com.
Thanx in advance for your assistance.
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Hi budgetvideo4biz,
Working on the current Issue. I will have to ask you to go through the pain of clean up, uninstall and install again. But Please follow the steps below:
1. Uninstall Flash Player using uninstaller for windows - Uninstall Flash Player | Windows
2. Goto C:\Windows\System32\Macromed\Flash, C:\Windows\SysWOW64\Macromed\Flash and remove all files including - FlashInstall.log, mms.cfg (are the only two files left after uninstall) [MAKE sure user is logged in as Admin or have admin rights on the above folders]
3. Reinstall Flash Player for IE from Webpage - Installation problems | Flash Player | Windows
4. Now after install is complete please goto - C:\Windows\System32\Macromed\Flash, C:\Windows\SysWOW64\Macromed\Flash and upload FlashInstall.log file. Please refer How to share a document
5. Also( How to post a screenshot in the forum ), Launch your FF and take a screenshot of your FF version Take a screen capture (print your screen) - Windo...
how to view IE Version - open Find what version of Firefox you are using | Firefox Help - from your FF
6. Also, launch Flash Player Help page using FF and click on check now and take a screen shot.
7. Also take a screenshot of your error screen
--
Thanks
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Hi Tiggerik,,
Can you try Installing Flash Player from Location - Installation problems | Flash Player | Windows - Please Install the Flash Player for Firefox - NPAPI
Flash Player for Firefox is installed using NPAPI Installer. The one in IE won't work on Firefox, as it requires a different Binary.
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Piyush
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I have the same problem.
Have done uninstall, deleted all temp, etc. still no solution.
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I seem to be getting the same error. I followed the steps listed above for uninstalling flash, and then tried to reinstall, but the same error is happening when I try to run the installer.
Flash install check viewed from IE:
Flash install check viewed from Firefox:
A view of the two install Flash directories showing that all files have been deleted:
The error that occurs when trying to run the installer:
Note that no log files appear to be created in the folders shown above, so there are none that I can provide.
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I was having the same issue with Firefox and found that it seems to be a proxy issue on my corporate network. I switched over to our Guest network which has less restrictions and the download was successful. Not sure if you have that ability if its a laptop where you can run the update on a Guest network or at home? Otherwise I would have Network Security look at their firewall logs and see if its trying to go direct instead of through the proxy or if they need to tweak their proxy script.
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ditto solution.
I had same issue with Flash and Player
Flash issue was overcome with full app download and install,
Something's changed with the installer - switching to guest network enabled the install of Player.
(nowt specifically to do with browsers)
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Try this:
uninstaller file here: http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe
make sure you close all tasks that are dependent on Flash plugin. Open a cmd windows and type the following one at a time or copy paste:
taskkill.exe /im plugin-container.exe /f
taskkill.exe /im firefox.exe /f
taskkill.exe /im iexplore.exe /f
taskkill.exe /im flash* /f
taskkill.exe /im battle* /f
Try installing from below link
http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe
--
Piyush
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If this Does not resolve the Problem, then please try downloading Chrome as Flash Player is embedded in the chrome browser.
If Flash Player doesn't work there as well, then it's probably your antivirus which blocking flash installation your machine.
Thanks
Piyush
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Every time after new Flash update, i need download and update flash player ir Firefox. Every time I get Aapplication initilization error.
Only one solution is download alternative FlashPlayer installation file:
http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe
If I download here, I get app initilization error Adobe Flash Player Install for all versions
Windows 8.1 x64
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Is your system configured to use a proxy server? To check, do the following:
Internet Options is also accessible via the Control Panel. Launch the Control Panel and navigate to Control Panel\All Control Panel Items > select Internet Options
I'd like to get the verbose log files for the online installer from you. Please do the following:
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Maria
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No, I Dont use proxy. This are different instalation files. One good, one bad.
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There are no attachments. If you're replying via email, the forums software doesn't accept attachments. You can share the files using the instructions at How to share a document
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Good file for instalation http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe
Bad file for instalation: Adobe Flash Player Install for all versions
Windows 8.1, x64, Firefox 43.0.1
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We are unable to reproduce this error. Without the log files we can't troubleshoot why this is happening and fix it. Please provide the previously requested log files so that we can investigate.
Thank you.
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Here is my uplaoded files,
These are your requested log files, I had the same problem.Hoping for a quick response, thanks in advance.
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thank u for giving the installing link...
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piyush2508 Thank you. The link you provided was a good workaround for this same issue I had on my machine.
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How is your proxy server configured? Are you using a proxy.pac file? If so, there was a release today to the online installer that should fix the issue. Can you please try using the online installer (get.adobe.com/flashplayer) and let me know if it's working for you now?
Thank you.
--
Maria
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I also installed the latest version today without issue, seems the latest version has resolved the updates issues. This was done on both Firefox and IE.
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I tried the newest installer and it worked. This version seems to have fixed whatever was causing the prior issue I was seeing.