flash drive

Report · Jun 02, 2016

thanks... i was approved now haw do i get an answer my question....how do i retrieve my password... i cannot remember it!!!

Report · Jun 02, 2016

what password? Please be specific so folks can assist you with your issue.

Providing the following information will help us help you

Operating system version
Web browser and version
Flash Player version
Explain your problem in step-by-step detail if possible
A direct link to a web page that demonstrates the problem
If you get error messages, please quote them exactly, or provide a screenshot

Report · Jun 06, 2016

If you're a Mac user trying to upgrade Flash Player, this password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.

If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt. If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.

If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.

If you're still stumped, you may need to reset the password on your Mac:

http://support.apple.com/kb/PH18653

http://support.apple.com/kb/PH14325

http://support.apple.com/en-us/HT201240