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Flash Installer opens Internet Explorer instead of default browser

Guest
Oct 15, 2014 Oct 15, 2014

Every time I have installed Flash or installed an update, the installer concludes by opening my Internet browser to display its "Thank you and enjoy Adobe Flash Player. Here is another product that might interest you..." advert. The trouble is that it always opens it in Internet Explorer rather than my default browser. I never, ever use Internet Explorer since I consider it a major security risk and indeed the only time I ever see it is when I update Flash....

I've always wondered why the Flash Installer does this - every other program that opens a browser manages to open the default one, so how come Adobe's coders can't seem to manage it?

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Adobe Employee ,
Oct 15, 2014 Oct 15, 2014

It typically opens the default browser regardless of which browser you're actually using.  I'm wondering if there's a funky registry key or something that confuses things for your system.

Either way, we usually launch the default system browse, which is not necessarily the browser you started the installation with.  This is a long-standing bad experience, and something that I complain to the team that makes the installer about on a regular basis.  Everyone involved recognizes that the behavior is less than ideal, but it's a fundamental design problem and it's not something that can be addressed with a simple fix.  It *is* very much on the radar as something that we want changed, and I'm pretty sure that it will get resolved in the installer over the long-term.

In the meantime, if you would like to avoid the Flash Player upgrade process entirely, Google Chrome includes Flash Player as a built-in component.  There's nothing separate to download from Adobe, and all the updates are made available directly through Chrome's update mechanism.

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Guest
Oct 16, 2014 Oct 16, 2014

I'm curious - how does the Flash installer determine what is the default system browser under Windows 7?

The two registry keys I'm aware of which can be used are:

HKEY_CURRENT_USER\Software\Classes\http\shell\open\command

and

HKEY_CURRENT_USER, Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.html\UserChoice

...and on my system both these keys are set to the correct browser (not IE).

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Guest
Jul 21, 2015 Jul 21, 2015
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I too just updated Flash on a Windows 7 machine and it pulled the same stunt - launched Internet Explorer instead of the default browser.

Can't say I was impressed by the suggestion above, to switch to Chrome.......!

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