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FLASH PLAYER 23 Not detected

New Here ,
Oct 12, 2016 Oct 12, 2016

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I'm running mac os El Capitan 10.11...I can't play Pogo games it says my adobe flash player needs to update to adobe flash player 23, I have done it 2x and restarted Safari, but still have the same problem

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correct answers 1 Correct answer

Adobe Employee , Oct 13, 2016 Oct 13, 2016

If you haven't done so, make sure Flash is enabled in the browser.  See Enable Adobe Flash Player for Safari 

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Adobe Employee ,
Oct 12, 2016 Oct 12, 2016

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Hi,

Please verify the version you are using from the link Flash Player Help​. If not on the latest version already, download it from the same link.

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New Here ,
Oct 13, 2016 Oct 13, 2016

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Sorry, Flash Player is either not installed or not enabled.

Please go to step 2.   

This is the message that comes up when I checked to see what version via the link you gave me,  In my system preferences it says I have

NPAPI Plug-in version 23.0.0.185 is installed.    PPAPI Plug-in version 23.0.0.185 is installed.

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Adobe Employee ,
Oct 13, 2016 Oct 13, 2016

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If you haven't done so, make sure Flash is enabled in the browser.  See Enable Adobe Flash Player for Safari 

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New Here ,
Oct 13, 2016 Oct 13, 2016

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thank you so much m_vargas it fixed the problem

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