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Flash PLayer Audio Quality Issue

New Here ,
Dec 24, 2010 Dec 24, 2010

Howdy,

I am having a strange issue where I am hearing quality issues in the playback of sound on any flash content (youtube etc ..). The background music or backing tracks all play fine, but the Vocals / Voices in the video are quiet and distorted.  The best way to explain it is, that I can hear the music on a music video ... but the words that the artist is singing aren't there.

Strange ....

I am running Windows 7 64-bit prof. on a brand new machine.

i7 X980X

12 gig memory

Realtex onboard sound from an EVGA X58 motherboard.

I have tried clearing and re-installing the installs, codec packs ... etc ... additionally this problem is present any time I play flash content in any browser or with a stand alone flash player.

Also, my sound works fine in games and local audio. And it passes all the surround sound tests, so I am sure the cables are hooked up appropriately.

Any thoughts ?

Thx !

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LEGEND ,
Dec 24, 2010 Dec 24, 2010

Do you have another user account; can you try to play it on that other account?

Just a few days ago there was a post here where a similar thing occurred on one account, but not on another on the same machine.

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Community Beginner ,
Dec 25, 2010 Dec 25, 2010

Maybe try using a different browser (32 vs. 64, IE vs. FireFox)

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New Here ,
Dec 25, 2010 Dec 25, 2010

Sadly, none of those seemed to help.

I was able to track down the issue. I have a new graphics card, and GTX 580

with HDMI support. It also installs an audio driver so it can pull out the

audio and send it out the HDMI port to a monitor with speakers / TV .. etc.

..

Once I disabled those drivers, everything started working normally. It was

some very strange symptoms.

Thanks,

C

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LEGEND ,
Dec 25, 2010 Dec 25, 2010
LATEST

Thank you for the feedback with the information what fixed the problem.


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