Flash Player deploy by GPO - not working
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I've been attempting to get Flash Player 10 (distributable verision, install_flash_player_10_active_x.msi) to deploy accross our network - three sites, around 100 computers total.
I've assigned it to Group Policy, the client machines pull it down and install successfully (it even shows up in Add/Remove programmes).
However it doesn't work. Whenever any user goes to a flash-based website they get a message telling them to download and install flash.
Has anyone else experienced this?
All our clients are running Win XP and IE8

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I knocked up a quick powershell script to compare the permissions on registry keys/files system to what adobe 'fix' - however, it's probably also a good indication of state of registry after a (failed) gpo install. i.e. in short, permissions look ok, and lack of errors would suggest no corruption.
In terms of registry monitor - i've done a procmon on bootup - out of a million+ line log file, there's no ACCESS DENIED errors being generated by msiexec - so I'm assuming it's either finding or missing a file/registry entry that's causing it to go down a wrong path...
Wondering at the moment whether to give up on deplying via GPO, and look at using a powershell script in a computer start up script (hence the work below)
PS C:\foo> .\audit.ps1
Checking Flash File Permissions...
BUILTIN\Administrators has FullControl on C:\WINDOWS\system32\Macromed\Flash
NT AUTHORITY\SYSTEM has FullControl on C:\WINDOWS\system32\Macromed\Flash
BUILTIN\Administrators has FullControl on C:\WINDOWS\system32\Macromed\Flash\FlashPlayerTrust
NT AUTHORITY\SYSTEM has FullControl on C:\WINDOWS\system32\Macromed\Flash\FlashPlayerTrust
BUILTIN\Administrators has FullControl on C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx
NT AUTHORITY\SYSTEM has FullControl on C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx
BUILTIN\Administrators has FullControl on C:\WINDOWS\system32\Macromed\Flash\FlashAuthor.cfg
NT AUTHORITY\SYSTEM has FullControl on C:\WINDOWS\system32\Macromed\Flash\FlashAuthor.cfg
BUILTIN\Administrators has FullControl on C:\WINDOWS\system32\Macromed\Flash\FlashInstall.log
NT AUTHORITY\SYSTEM has FullControl on C:\WINDOWS\system32\Macromed\Flash\FlashInstall.log
BUILTIN\Administrators has FullControl on C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.dll
NT AUTHORITY\SYSTEM has FullControl on C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.dll
BUILTIN\Administrators has FullControl on C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe
NT AUTHORITY\SYSTEM has FullControl on C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe
BUILTIN\Administrators has FullControl on C:\WINDOWS\system32\Macromed\Flash\FlashPlayerTrust\AcrobatConnect.cfg
NT AUTHORITY\SYSTEM has FullControl on C:\WINDOWS\system32\Macromed\Flash\FlashPlayerTrust\AcrobatConnect.cfg
Checking Flash Registry Permissions...
WARNING: HKCR:\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2} does not exist
WARNING: HKCR:\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} does not exist
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}\InprocServer32
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}\InprocServer32
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}\Programmable
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A}\Programmable
WARNING: HKCR:\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4} does not exist
WARNING: HKCR:\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9} does not exist
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B}
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B}
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B}\1.0
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B}\1.0
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B}\1.0\0
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B}\1.0\0
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B}\1.0\0\win32
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B}\1.0\0\win32
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B}\1.0\FLAGS
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B}\1.0\FLAGS
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B}\1.0\HELPDIR
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B}\1.0\HELPDIR
WARNING: HKCR:\.spl does not exist
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\.swf
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\.swf
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\.swf\OpenWithList
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\.swf\OpenWithList
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\.swf\OpenWithList\IExplore.exe
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\.swf\OpenWithList\IExplore.exe
WARNING: HKCR:\.mfp does not exist
WARNING: HKCR:\.sol does not exist
WARNING: HKCR:\.sor does not exist
WARNING: HKCR:\FlashFactory.FlashFactory does not exist
WARNING: HKCR:\FlashFactory.FlashFactory.1 does not exist
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\FlashProp.FlashProp
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\FlashProp.FlashProp
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\FlashProp.FlashProp\CurVer
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\FlashProp.FlashProp\CurVer
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\FlashProp.FlashProp.1
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\FlashProp.FlashProp.1
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\FlashProp.FlashProp.1\CLSID
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\FlashProp.FlashProp.1\CLSID
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash\DefaultIcon
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash\DefaultIcon
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash\shell
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash\shell
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash\shell\open
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash\shell\open
BUILTIN\Administrators has FullControl on HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash\shell\open\command
NT AUTHORITY\SYSTEM has FullControl on HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash\shell\open\command
WARNING: HKCR:\ShockwaveFlash.ShockwaveFlash.1 does not exist
WARNING: HKCR:\ShockwaveFlash.ShockwaveFlash.3 does not exist
WARNING: HKCR:\ShockwaveFlash.ShockwaveFlash.4 does not exist
WARNING: HKCR:\ShockwaveFlash.ShockwaveFlash.5 does not exist
WARNING: HKCR:\ShockwaveFlash.ShockwaveFlash.6 does not exist
WARNING: HKCR:\ShockwaveFlash.ShockwaveFlash.7 does not exist
WARNING: HKCR:\ShockwaveFlash.ShockwaveFlash.8 does not exist
WARNING: HKCR:\ShockwaveFlash.ShockwaveFlash.9 does not exist
WARNING: HKCR:\ShockwaveFlash.ShockwaveFlash.10 does not exist
WARNING: HKCR:\MacromediaFlashPaper.MacromediaFlashPaper does not exist
WARNING: HKCR:\MIME\Database\Content Type\application/futuresplash does not exist
WARNING: HKCR:\MIME\Database\Content Type\application/x-shockwave-flash does not exist
BUILTIN\Administrators has FullControl on HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash
NT AUTHORITY\SYSTEM has FullControl on HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash
BUILTIN\Administrators has FullControl on HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash\DefaultIcon
NT AUTHORITY\SYSTEM has FullControl on HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash\DefaultIcon
BUILTIN\Administrators has FullControl on HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash\shell
NT AUTHORITY\SYSTEM has FullControl on HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash\shell
BUILTIN\Administrators has FullControl on HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash\shell\open
NT AUTHORITY\SYSTEM has FullControl on HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash\shell\open
BUILTIN\Administrators has FullControl on HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash\shell\open\command
NT AUTHORITY\SYSTEM has FullControl on HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash\shell\open\command
WARNING: HKLM:\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.1 does not exist
WARNING: HKLM:\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.3 does not exist
WARNING: HKLM:\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.4 does not exist
WARNING: HKLM:\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.5 does not exist
WARNING: HKLM:\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.6 does not exist
WARNING: HKLM:\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.7 does not exist
WARNING: HKLM:\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.8 does not exist
WARNING: HKLM:\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.9 does not exist
WARNING: HKLM:\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.10 does not exist
WARNING: HKLM:\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} does not exist

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In case this might help someone else - I've now given up with installing flash via GPO, and decided to try
to install via a vbscript computer start up script that I knocked together this morning. In case it might help someone else, copy is included below:
Basically - put msizap.exe from windows installer sdk + the adodb flash uninstaller/msi file in the directory (strNetworkPath)
Script then does the following:
1) Calls adobe's uninstaller exe in silent mode to clean up what adobe can - then what it leaves behind we do ourselves:
2) removes c:\windows\temp\installax.exe if it exists
3) searches for and deletes from registry any Managed applications references containing (Adobe Flash Player 10 ActiveX) - in our case, i've already told GPO's to remove flash player - so it's erroring on uninstall at the moment)
4) Search for any installed msi applications called 'adobe flash player 10 activex' and runs MSIZAP on them ( seems adobe uninstaller doesn't completely remove the local msi references ;/)
5) copies MSI down frmo network to windows temp
6) msiexec /qb msi
7) delete the msi file
Sub InstallFlashPlayer()
' Network Path to:
' msizap.exe
' flash installer
' flash uninstaller
strNetworkPath = "\\path\to\flash"
strFlashVersion = "flash10k.ocx"
strTempFolder = "C:\WINDOWS\temp"
strFlashMSI = "install_flash_player_10_1_85_3_active_x.msi"
On Error Resume Next
Set WshShell = WScript.CreateObject("WScript.Shell")
Set fso = WScript.CreateObject("Scripting.FileSystemObject")
file1 = fso.FileExists ("C:\WINDOWS\system32\Macromed\Flash\" & strFlashVersion)
if file1 = true then exit sub
WshShell.Run strNetworkPath & "\uninstall_flash_player.exe -uninstall",7, true
file1 = fso.FileExists (strTempFolder & "\installax.exe")
if file1 = true then fso.DeleteFile strTempFolder & "\installax.exe"
Const HKEY_LOCAL_MACHINE = &H80000002
strComputer = "."
Set oReg=GetObject("winmgmts:{impersonationLevel=impersonate}!\\" & _
strComputer & "\root\default:StdRegProv")
strKeyPath = "SOFTWARE\Microsoft\Windows\CurrentVersion\Group Policy\AppMgmt"
oReg.EnumKey HKEY_LOCAL_MACHINE, strKeyPath, arrSubKeys
For Each subkey In arrSubKeys
strName = WshShell.RegRead("HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Group Policy\AppMgmt\" & subkey & "\Deployment Name")
Select Case Err
Case 0:
' Key successfully read
If strname = "Adobe Flash Player 10 ActiveX" Then
strProduct = WshShell.RegRead("HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Group Policy\AppMgmt\" & subkey & "\Product ID")
'Error Handling if any? - resume next
WshShell.RegDelete "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Group Policy\AppMgmt\" & subkey & "\"
WshShell.RegDelete "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Group Policy\AppMgmt\" & strProduct
End If
Case Else:
' Some error - skip
Err.clear
End Select
Next
Dim installer : Set installer = Nothing
Set installer = Wscript.CreateObject("WindowsInstaller.Installer") : CheckError
Dim product, products, info, productList, version
On Error Resume Next
Set products = installer.Products : CheckError
For Each product In products
guid = product
name = installer.ProductInfo(product, "ProductName") : CheckError
if name = "Adobe Flash Player 10 ActiveX" Then
WshShell.Run strNetworkPath & "\MsiZap.Exe TWA! " & guid, 7, true
WshShell.Run strNetworkPath & "\MsiZap.Exe TW! " & guid, 7, true
end if
Next
Set products = Nothing
fso.CopyFile strNetworkPath & "\" & strFlashMSI, strTempFolder & "\" & strFlashMSI, true
WshShell.Run "C:\WINDOWS\system32\msiexec.exe /I """ & strTempFolder & "\" &strFlashMSI & """ /qb-!", 7, true
fso.DeleteFile strTempFolder & "\" & strFlashMSI
On Error Goto 0
End Sub
Sub CheckError
Dim message, errRec
If Err = 0 Then Exit Sub
message = Err.Source & " " & Hex(Err) & ": " & Err.Description
If Not installer Is Nothing Then
Set errRec = installer.LastErrorRecord
If Not errRec Is Nothing Then message = message & vbNewLine & errRec.FormatText
End If
Wscript.Echo message
Wscript.Quit 2
End Sub
InstallFlashPlayer
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I found this thread about the 2753 error: http://www.eggheadcafe.com/software/aspnet/34942057/q-reason-for-error-2753-the-file-2-is-not-marked... and I think the remark about wrong file versions points in the right direction.
The key file for the installation appears to be InstallAX.exe which resides in the %temp% folder during and after installation. In my case the version of that file did not match the flash version assigned by GPO, in fact it was newer (probably due to some update performed locally). As soon as I put the old version from the installation share back into the temp folder the uninstall worked.
Please consider that %temp% points to different locations for the system account (which is used for GPO deployment) and for a logged on user when you are testing your deployment.
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This may or may not be of use to anyone, and I'm still not sure what the overall cause is. However, I managed to get 10.1.85.3 to install from MSI after having it fail. The machine is running Windows 7 Business 64 bit It is on a domain and both variants of the flash player (activex and plugin) are deployed to it via Group Policy. It had 10.1.82.76 installed and I was trying to upgrade to 10.1.85.3 In between, I had installed the Flash Player Square 64bit beta release (1.2.something) GPO deployment failed to install with a typically meaningless error message. Double clicking the .MSI file gave ""the file 'installax.exe' is not marked for installation" (or installplugin.exe for the plugin version). The same when running msiexec /i <msi fie> under an administrative cmd.exe prompt. Uninstalling all 3 versions of Flash player (activex, plugin and 64bit) did not help. Removing installax.exe and installplugin.exe from c:\windows\temp did not help. Copying installax.exe from a machine which had successfully upgraded (A 32bit XP Pro box) did not help. Installing v10.1.82.76 via MSI and then installing v10.1.85.3 via MSI worked. I have no idea which if any of the previous steps helped the latter succeed.
Message was edited by: in_the_uk Use HTML entities
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"Installing v10.1.82.76 via MSI and then installing v10.1.85.3 via MSI worked. I have no idea which if any of the previous steps helped the latter succeed."
Ahha! you have now given me an idea which has now fixed my gpo installer issue which has been a problem for months.
The issue was the same as the original poster, you get a file not found error while trying to install flash from MSI or by group policy.
SO taking mr in_the_uk's advice, i went back over all the old flash installs ( we keep them all in versioned folders, so that the GPO can upgrade any older version which may exsist). SO i went back through all the old installs and kept clicking on them, further and futher back in time, till i found an MSI which DID install without complaining!
I was then able to install overtop the newest MSI and it worked fine. It seems that for whatever reason, like 6 or 7 versions ago, i had not uninstalled the flash player cleanly. This method simply reinstalls the problematic previous flash player, which then enables you to perform an upgrade or install without the newer player complaining about files not marked for install.
I think this is the key. Previously on XP machines, i simply used "windows installer clean up" utility to accomplish the same thing, but this no longer works in win7.
As long as you have the old flash MSI file, you can easily repair the old install (even if it has been uninstalled already) and get back on track.
Thanks mr UK for the helpfull hint!
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When you created the GPO what type of install you selected: publish or assign.
Publish: Publish it on the Add/Remove programs for *MANUAL* installation.
Assign: Install it on every machine of the related GPO.
If you see it on the Add/Remove Programs I'm sure you selected Publish.
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NetVicious wrote, sometime around 27/09/10 16:12:
When you created the GPO what type of install you selected: publish or assign.
>
Publish: Publish it on the Add/Remove programs for MANUAL installation.
Assign: Install it on every machine of the related GPO.
>
If you see it on the Add/Remove Programs I'm sure you selected Publish.
They were both Assigned
Software installed via GPO still shows up in add/remove programs in my
experience.
--
Russell Howe, IT Department <systems@bmtmarinerisk.com>
BMT Marine & Offshore Surveys Ltd

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I don't think this is a GPO issue personally as we are deploying using Altiris and having the same exact issues. I'm curious to the admins that are seeing this problem, what anti-virus are you using?
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dpolishsensation wrote, sometime around 27/09/10 16:30:
I don't think this is a GPO issue personally as we are deploying using Altiris and having the same exact issues. I'm curious to the admins that are seeing this problem, what anti-virus are you using?
On the machine which had the problem - no AV other than Windows Defender
and the Malicious Code Removal Tool.
On the machines which worked fine, AVG.
--
Russell Howe, IT Department <systems@bmtmarinerisk.com>
BMT Marine & Offshore Surveys Ltd
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I refer to the "Add new programs" section of the Add/Remove Programs in Windows XP.
If we are talking about one upgrade:
Well the 10.1.82 MSI had problems in the uninstaller https://bugs.adobe.com/jira/browse/FP-5218
I'm having the same problem with it in my network, it doesn't upgrades by the 10.1.85 because the uninstaller of this version it's wrong
If we are talking about first installation within a GPO, remember this:
- The GPO should be in the computer section. If you put it on the user section and your users doesn't are administrators (or they have rights) of his computer it won't install.
- The MSI of the installation should be accesible for every computer of the network. Use a shared folder of a server or place it on the netlogon folder of the DCs (on this case use the domain trick instead of the name of one or the DCS \\domain\netlogon\installs or whatever you want). Remember you need to access to the MSI file on the DC server when you are configuring the GPO in the same way the computers should do, on this case using the URN.
- Remember to assign the correct rights to the path and to the MSI file. If you're using a computer GPO the account that will be used to access it's the computer account (nor the user account). You need to add the account "Domain Computers" (remember to press Object Type button and add the "Computers" group after clicking of the check button).
With this tips you the MSIs should install correctly if there it's no other problem related to the bad uninstaller of the 10.1.82 MSI
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NetVicious wrote, sometime around 27/09/10 16:52:
I refer to the "Add new programs" section of the Add/Remove Programs in Windows XP.
>
If we are talking about one upgrade:
>
Well the 10.1.82 MSI had problems in the uninstaller https://bugs.adobe.com/jira/browse/FP-5218
>
I'm having the same problem with it in my network, it doesn't upgrades by the 10.1.85 because the uninstaller of this version it's wrong
This may well be the issue, although it appears to have worked on all
other computers (XP 32bit, Vista Business x64, Win7 Pro x64) apart from
this one as far as I can tell.
I suspect the issue was caused by the manual installation of the 64bit
beta flash player, but I can't prove it.
--
Russell Howe, IT Department <systems@bmtmarinerisk.com>
BMT Marine & Offshore Surveys Ltd
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why its so hard to get Flash Player Downloads
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Had the same problem as described by the TP; the solution that worked for me was this bit from above:
- Remember to assign the correct rights to the path and to the MSI file. If you're using a computer GPO the account that will be used to access it's the computer account (nor the user account). You need to add the account "Domain Computers" (remember to press Object Type button and add the "Computers" group after clicking of the check button).
Thanks to eveyrone that contributed to this!
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I'm seeing the same thing -- Flash Player (Active X) GPO deployment failing. The local computer log error shows "cannot find the specified file". The problem seems to be the msi available via the distribution site. I was unable to install using this msi even when I copied the downloaded file to a client and attempted installation locally. When I tried to install on the client the message was "Error 2753: The File 'InstallAX.exe' is not marked for installation."
The problem is NOT rights or or the failure to use a network path in the GPO as an installation point.
The fact that the msi couldn't even successfully install when copied to a client indicates that the msi is the problem.
Has anyone made a successful install using the msi installer available through the distribution site?
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The problem it's the installer needs to uninstall the previous version first. For the uninstallation it needs the .exe of the old version. If you deleted it or you uses always the same name for the installer it will fail to uninstall and it won't install the new version.
I tried to uninstall using the flash player uninstaller [1] and in the next boot the new flash player was successfuly installed within the GPO.
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Thank you for the link; manually uninstalling the old version before installing the new version solves the problem. I was able to run the install both locally and via GPO once it the old version was removed (locally) from those computers. 2 down, 97 to go . . .
There has to be a way I can remove the old version via GPO! Half my machines are laptops and very hard to get hands on to do manual uninstalls. I need to be able to do all of this via AD deployment.
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You could run the uninstaller in a batch or vbs file with the -uninstall parameter before run the installation within other command line for installing it.
Parameter extracted from here: http://forums.adobe.com/thread/659747
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If you're still receiving the "installax.exe" error, through deployment or manual installation, I've found a resolution that can be tried, documented here
:
http://faultbucket.ca/2010/12/adobe-flash-gpo-deploy-error-installax-exe/
This has been successful for myself, and confirmed for a couple others as well.
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I've been having a bit of a nightmare with this recently. Both the Flash ActiveX and Flash Plugin's have been causing me a proper headache!
I support a mix of Windows XP and Windows 7 (32 and 64 bit) OS's and deploy Flash via GPO's. I noticed some of the Flash updates were not being installed. When I tried to manually remove them I was getting the message:
Error 2753. The File 'InstallPlugin.exe' is not marked for installation. (Flash plugin)
or
Error 2753. The File 'Installax.exe' is not marked for installation. (Flash ActiveX).
Anyway what I found was it was the previous version of either ActiveX/Plugin that caused the problem. For example if 10.2.152.32 was showing as the version in add/remove programs, I had to reinstall the previous version e.g. 10.102.1.64 before I could go forward.
I'd already tried all the above mentioned fixes, none of which helped. As soon as I installed the previous version it then allowed me to remove it. I then rebooted the machine (having run gpupdate /force) and the latest version was then installed via GPO.
The bad news is this is a manual process and I havent got a way to automate it so if you have thousands of machines its a tricky one. That said I'm sure someone can come up with a script to find the version and reinstall the previous version.
I hope that makes sense and it helps someone out!
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Tully, I feel your pain.
I have exact the same issue, I have deployed Flash via MSI over the years without issues.
I for some reason have got the Installax.exe error.
Not sure what the exact problem is but haven't been able to fix with, have tried creating custom MSI's with Orca, using scripts from here etc.
I have found that I can
1. re-install old version via GP
2. Then update to latest via GP
But I think you would need to find the first version of Flash MSI which you installed on the clients.
I have deployed 4 versions, one which is 10.0, another 10.1 and two from 10.2.
Along the way one of these versions has somehow messed up, am not sure what but it has.
The major issue is, that when deploying the latest version, it uninstalls the previous version, errors with the "InstallAX.exe" and then leaves the clients without flash installed.
I have registered the bug with Adobe on their bug system, on the 26/04/2011, but so far have had no reply, but the bug has been marked for "Internal Review", hopefully when 10.3 is released as an MSI we can roll out succesfully.
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I got pointed in the right direction by the faultbucket.ca link posted in this thread however I found the entries for our problems were different ones.
Most of our computers were fine but some had problems with Flash Plugins and some with Activex and some both.
The best way to fix a computer or set of computers is to first uninstall all Flash and then note all remaining Flash entries in HKEY_CLASSES_ROOT\Installer\Products.
These entries can vary based on what versions got corrupted on your systems.
This ended up being the fix for us for both Flash Plugin and ActiveX version. We tested it and had great success as a .reg file and are now deploying it via GPO.
(We had 4 defunct registry entries for Flash plugin and 3 for Activex)
Windows Registry Editor Version 5.00
[-HKEY_CLASSES_ROOT\Installer\Products\371245C90F69D5349AC564C8AA7CE50A]
[-HKEY_CLASSES_ROOT\Installer\Products\6205276E056AC94498B76D7B5AEE0A85]
[-HKEY_CLASSES_ROOT\Installer\Products\6F8CE5C1F5C5F12458EB19B9D5C0DAC4]
[-HKEY_CLASSES_ROOT\Installer\Products\FB0D7F53BA803E244A30FA7927CA12A6]
[-HKEY_CLASSES_ROOT\Installer\Products\30D9D84132D5F4D45B0DAB06034CD5FC]
[-HKEY_CLASSES_ROOT\Installer\Products\C460100B160DEAB4091314A638D85563]
[-HKEY_CLASSES_ROOT\Installer\Products\4E867BFF724E3554CB631AF1E5269AD4]
--
(if you copy and paste this fix remove the spaces near the end of the line added by these forums for some reason)
Reply if this solution or a similar one works for you.
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Had to reregister for some reason couldn;t remember my login lol.
MrTTM your a genius, I found the faulty registry entries and cleared them, and the new one deploys fine.
So I created a regfile that cleared the program files entries
Then deployed the latest MSI.
I have only deployed to two rooms, not done everywhere, as want to test and make sure everything is OK, before a mass roleout.
Many thanks.
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Thank you.
Great to hear that it worked for you!
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This worked for me and my 300 users, of which about 10 had this GPO problem. Thank you very much. I spent hours on various solutions. Your solution works.
Windows Registry Editor Version 5.00 [-HKEY_CLASSES_ROOT\Installer\Features\4E867BFF724E3554CB631AF1E5269AD4] [-HKEY_CLASSES_ROOT\Installer\Features\6D98A6046E9005543B07D873D6BD65EB] [-HKEY_CLASSES_ROOT\Installer\Products\4E867BFF724E3554CB631AF1E5269AD4] [-HKEY_CLASSES_ROOT\Installer\Products\6D98A6046E9005543B07D873D6BD65EB] [-HKEY_CLASSES_ROOT\Installer\Features\00B86459180C72B4CA69A0A21353E906] [-HKEY_CLASSES_ROOT\Installer\Products\00B86459180C72B4CA69A0A21353E906]

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updating thread
eidnolb
