Flash player is not detected by other apps on pc

Report · Dec 08, 2016

I just installed Hotstar on my pc from Windows store. But hotstar says me to install Adobe flash player but I already have flash player in my Microsoft Edge browser. What should I do? help

My pc has 3 gb ram .

Report · Dec 08, 2016

Hi,

Please ensure Flash Player is enabled in the browser using the instructions mentioned in the following link:

Adobe Flash Player issues with Windows 10 (Microsoft Edge)

Thanks!

Report · Dec 09, 2016

Yeah, if that doesn't work, it's a bug in Hotstar.

Flash Player is a built-in component of Internet Explorer and Edge on Windows 10 and higher. We don't really recommend that developers embed Flash Player in third-party applications, but it's common practice to embed an Internet Explorer component in an application and get Flash Player for free. Unfortunately, if they're looking for the presence of the Flash Player ActiveX Control by looking in the filesystem for where it used to be on Windows 7 and below, that's not going to work.

It's usually a problem that comes up in the context of older applications (people still hanging on to that one copy of QuickBooks they bought in 1998), but the behavior you're describing is what I'd expect to see in this scenario. Either way, this is something that Hotstar will need to resolve.

If they need to talk to someone on our engineering team to help them get unstuck, they're more than welcome to send me a private message with contact info (just click my name), and I'll be happy to get them routed to the right folks.

Thanks!