Flash player says "Failed to install" any help?

[MyHeadFellOff]

I have tried the things on customer support and I still cant get it to work

I have had this problem in the past and got it to work but every time it needs to be updated it goes out again and I cant remember how I fixed it

[pwillener]

We don't know what Customer Support told you, and what things you have tried.

We also don't know

• your OS version
• your browser version
• your Flash Player version

[MyHeadFellOff]

Im useing windows xp

Internet explorer

I dont have the flashplayer I erased all of the old versions

[pwillener]

How did you "erase" the old Flash Player versions - with the Flash Player uninstaller from http://www.adobe.com/go/tn_14157 ?

[MyHeadFellOff]

yes

[pwillener]

Can you go and download the FP ActiveX installer from http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe, then run it (while IE is closed).