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Flash player says "Failed to install" any help?

New Here ,
Apr 30, 2009 Apr 30, 2009

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I have tried the things on customer support and I still cant get it to work

I have had this problem in the past and got it to work but every time it needs to be updated it goes out again and I cant remember how I fixed it

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LEGEND ,
Apr 30, 2009 Apr 30, 2009

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We don't know what Customer Support told you, and what things you have tried.

We also don't know

  • your OS version
  • your browser version
  • your Flash Player version

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New Here ,
May 01, 2009 May 01, 2009

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Im useing windows xp

Internet explorer

I dont have the flashplayer I erased all of the old versions

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LEGEND ,
May 06, 2009 May 06, 2009

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How did you "erase" the old Flash Player versions - with the Flash Player uninstaller from http://www.adobe.com/go/tn_14157 ?

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New Here ,
May 09, 2009 May 09, 2009

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yes

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LEGEND ,
May 10, 2009 May 10, 2009

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Can you go and download the FP ActiveX installer from http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe, then run it (while IE is closed).

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