getting pixilation

[Mewzical]

My OS is Windows 7 64 bits but my browser (Internet Explorer Version 11.0.9600.18376) is 32 bits.  I'm using Adobe Flash Player version 22.0.0.210.

I've not had any particular problems with Adobe Flash Player until July 22nd.  The only thing that I can see occurred on that date was a Java Update.

In any case, I've taken the following steps:

1.  deleted my browser cache

2.  re-installed the newest version of Adobe Flash Player

3.  rebooted my computer

I am still getting pixilation video at this particular website Wildearth Safaris which is displaying a live video transmission from Africa.  I have also checked with the YouTube transmission of the same video (safariLIVE Live Stream - YouTube) and get the same pixilation.  Just prior to both displays, I see an error message saying I need to get the most recent Adobe Flash Player - and yet, I've done exactly that and when I check your website, it states that I do indeed have the most current version of your player installed.

Note - the audio in all cases is coming through just fine.  I seem to be having this same pixilation problem with any live transmission.

I'm was going to attach two screen caps:  one shows what I see in my browser and the other is the error message -- however, I don't see where I can do this.

I am at a loss at how or why this is occurring.  I've not had any problems viewing these website videos in the past and I just don't know what else I can do to fix this.

I well any and all recommendations.

Susan Lewis

[Mewzical]

I really could use some help.  I've been going over and over all the steps with the same results -- video pixilation on live stream websites.

I'm at a loss and really would appreciate some response.  Thanks

[Carm01]

I went to that site you mentioned and seen some digital pixelation myself like there was a problem with the stream. Nothing that indicated any issues with my system. Looked like transmission issues at their end where i was not able to see the video stream but hear audio.

[Mewzical]

Thank you, Carm01 - what is curious is that I posted to that website and go responses saying their transmission was fine.  But knowing that at least one other person is having similar problems leads me to believe that the problem may indeed be on the transmission end.

I'll submit an inquiry to that website in hopes that they can track down the problem.

Again, thank you for your reply.

[Mewzical]

Last night I visited the wildearth website and the video was working perfectly.  Someone else had posted they were having pixilation problems similar to mine but now everything was working smoothly. 

Since my system was working fine with every other website, it would seem the pixilation problem at this one website was originating at the point of origin.  Why it would affect only a few receptions and not to all is a mystery.  I'm just happy to have thing up and running for my family and I.

I'm going to mark my question as answered even though it is still a puzzlement.

[jeromiec83223024 · Accepted solution]

In general, major video providers use adaptive streams to tailor the quality to what the available bandwidth between you and them will support at the time.  If your connection isn't good, video quality will degrade to ensure you get *something*, although that something might not look very good.  If it's really bad, you probably won't get anything at all.

The real complexity has to do with the *huge* number of possible failure points along the way.  The folks at YouTube have done a fantastic job of explaining how a video gets to you, and the numerous possible causes for it might be slow.

Since it sounds like the issue was transitory and is no longer a problem, it was likely a network problem between you and the video provider that has since been resolved.

This page provides a much better explanation than I can (at least in a format that you'd actually want to read), and it's worth your time to understand the basics of what's going on.

Google Video Quality Report

[Mewzical]

Many thanks for that link.  The Google Video Quality Report was most helpful and explains why some of the website viewers had problems while others did not.

One positive factor that came from all my efforts to make certain the problem was not on my end is that I know now that my system is currently up to date.