Help me to solve the Flash player problem.....

[Hari KTM]

I have updated my flash player to version 12 and there is a red flash player icon in the add or remove programs in the control panel(screen shot attached). Flash worked well in Firefox(trying with Facebook). I rebooted my pc and then the flash icon in add or remove programs in the control panel turned to a white blank symbol(screen shot attached). Opened Firefox and loaded Facebook...but Firefox freezes and as it is not responding I have to forcefully end Firefox process. This happens with every versions of flash player and therefore I'm unable to use Firefox to view a lot of web pages. Please help me.... :-[

[C_F_McBlob]

Download the following files (Right click and "Save Link as"):

Flash Player Plug-in (All other browsers)

Shockwave Player Uninstaller

Flash Player Uninstaller

Shockwave Player 12 FULL Installer

Reboot.

Run the Uninstallers from your Downloads folder, to remove BOTH Flash Player and Shockwave.

Go to: C/Windows/System32 and delete the Macromed folder.

Go to: C/Windows/SysWOW64 and delete the Macromed folder.

Open your Windows Registry Editor (Start>Run or press the Windows key+r. Tpye "regedit" [minus the quotes] and click OK.)

In the Registry Editor, go to: HKEY_LOCAL_MACHINE/SOFTWARE and delete the Macromedia folder.

Go to: HKEY_CURRENT_USER/Software and delete the Macromedia folder.

Close the Registry Editor and empty your Recycle bin.

Run the Shockwave FULL Installer first, and THEN the Flash Player Installer. These are offline installers and will require no connection during the process.

If problems persist, try disbaling other plugins and extensions for Firefox, to determine if one or more is conflicting with Flash and Shockwave.

[Hari KTM]

Thanks..it worked ..but to delete Macromed folder I need the help of Unlocker...

Thanks again Mike....have a good day....