help please! crashing??

Report · Oct 21, 2013

so idk whats going on but ever since yesterday its been acting wierd and dont know whats happeninglike it has a loading circle thing about every second and it keeps like going in and out of any application that i am on and that means like firefox, my computer, other apps and things like that, basically everything. re installed it and everything and still hpening... run windows 8.been happening since yesterday please help!!!

Report · Oct 21, 2013

Are you seeing any error messages when this occurs? Maybe something similar to this post?

http://forums.adobe.com/message/5776252#5776252

Do you have problems on this page:

Flash Player Version (http://adobe.ly/wNzNAu)

Can you navigate to both "about:crashes" and "about:support" in Firefox's address bar and copy/paste the resulting pages in a forum reply?

Report · Oct 21, 2013

so idk if you want the whole entire list, this isnt even 1/15 of this page but it does this for a while

Report ID	Date Submitted
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Application Basics

Name	Firefox
Version	24.0
Update History
User Agent	Mozilla/5.0 (Windows NT 6.2; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0
Profile Folder
Enabled Plugins	about:plugins
Build Configuration	about:buildconfig
Crash Reports	about:crashes
Memory Use	about:memory

Extensions

New tab	5.0.0.9397	true	{E22C775B-715B-5A92-A4D5-3652D70AE255}
Norton Toolbar	2013.4.3.4	false	{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Norton Vulnerability Protection	12.0.0.380 - 1	false	{BBDA0591-3099-440a-AA10-41764D9DB4DB}
Vuze Remote Toolbar	7.6	false	vuze@mybrowserbar.com

Important Modified Preferences

accessibility.typeaheadfind.flashBar	0
browser.cache.disk.capacity	358400
browser.cache.disk.smart_size.first_run	false
browser.cache.disk.smart_size.use_old_max	false
browser.cache.disk.smart_size_cached_value	358400
browser.places.smartBookmarksVersion	4
browser.search.param.yahoo-fr	chr-greentree_ff&ilc=12&type=994519
browser.search.useDBForOrder	true
browser.startup.homepage	about:home
browser.startup.homepage_override.buildID	20130910160258
browser.startup.homepage_override.mstone	24.0
browser.tabs.warnOnClose	false
dom.mozApps.used	true
extensions.lastAppVersion	24.0
gfx.direct3d.last_used_feature_level_idx	0
keyword.URL	http://search.conduit.com/ResultsExt.aspx?SSPV=&ctid=CT3313053&SearchSource=2&CUI=UN1581487936166319...
network.cookie.prefsMigrated	true
places.database.lastMaintenance	1382367289
places.history.expiration.transient_current_max_pages	104858
plugin.disable_full_page_plugin_for_types	application/pdf
plugin.importedState	true
privacy.sanitize.migrateFx3Prefs	true
storage.vacuum.last.index	1
storage.vacuum.last.places.sqlite	1380511053

user.js Preferences

Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.

Graphics

Adapter Description	Intel(R) HD Graphics
Adapter Drivers	igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Adapter RAM	Unknown
Device ID	0x0152
Direct2D Enabled	true
DirectWrite Enabled	true (6.2.9200.16581)
Driver Date	12-12-2012
Driver Version	9.17.10.2932
GPU #2 Active	false
GPU Accelerated Windows	1/1 Direct3D 10
Vendor ID	0x8086
WebGL Renderer	Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote	false
AzureCanvasBackend	direct2d
AzureContentBackend	direct2d
AzureFallbackCanvasBackend	cairo

JavaScript

Incremental GC	true

Accessibility

Activated	false
Prevent Accessibility	0

Library Versions

	Expected minimum version	Version in use
NSPR	4.10	4.10
NSS	3.15.1 Basic ECC	3.15.1 Basic ECC
NSSSMIME	3.15.1 Basic ECC	3.15.1 Basic ECC
NSSSSL	3.15.1 Basic ECC	3.15.1 Basic ECC
NSSUTIL	3.15.1	3.15.1

and it also wont load any videos, or anything and i installed it but still can't see anything. 😕 hope this helps and they werent like those posts sadly

Report · Oct 21, 2013

Thank you for the information. Could I ask for the output from the "about:plugins" page too? If possible, we'd also like to know if you have anyanti-virus, anti-malware, privacy or save flash video utilities, and what if so their version numbers.

Report · Oct 22, 2013

Shockwave Flash

File: NPSWF32_11_9_900_117.dll

Path: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_117.dll

Version: 11.9.900.117

State: Enabled

Shockwave Flash 11.9 r900

application/x-shockwave-flash	Adobe Flash movie	swf
application/futuresplash	FutureSplash movie	spl

iTunes Application Detector

File: npitunes.dll

Path: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll

Version: 1.0.1.1

State: Enabled

iTunes Detector Plug-in

application/itunes-plugin

This plug-in detects the presence of iTunes when opening iTunes Store URLs in a web page with Firefox.

ESN Launch Mozilla Plugin

File: npesnlaunch.dll

Path: C:\Program Files (x86)\Battlelog Web Plugins\2.3.0\npesnlaunch.dll

Version: 2.3.0.0

State: Enabled

2.3.0

application/mozilla-plugin-esn-launch-2.3.0

esnlaunch

Java(TM) Platform SE 7 U25

File: npjp2.dll

Path: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll

Version: 10.25.2.17

State: Enabled (STATE_VULNERABLE_UPDATE_AVAILABLE)

Next Generation Java Plug-in 10.25.2 for Mozilla browsers

application/x-java-applet	Java Applet
application/x-java-bean	JavaBeans
application/x-java-vm
application/x-java-applet;version=1.1.1
application/x-java-bean;version=1.1.1
application/x-java-applet;version=1.1
application/x-java-bean;version=1.1
application/x-java-applet;version=1.2
application/x-java-bean;version=1.2
application/x-java-applet;version=1.1.3
application/x-java-bean;version=1.1.3
application/x-java-applet;version=1.1.2
application/x-java-bean;version=1.1.2
application/x-java-applet;version=1.3
application/x-java-bean;version=1.3
application/x-java-applet;version=1.2.2
application/x-java-bean;version=1.2.2
application/x-java-applet;version=1.2.1
application/x-java-bean;version=1.2.1
application/x-java-applet;version=1.3.1
application/x-java-bean;version=1.3.1
application/x-java-applet;version=1.4
application/x-java-bean;version=1.4
application/x-java-applet;version=1.4.1
application/x-java-bean;version=1.4.1
application/x-java-applet;version=1.4.2
application/x-java-bean;version=1.4.2
application/x-java-applet;version=1.5
application/x-java-bean;version=1.5
application/x-java-applet;version=1.6
application/x-java-bean;version=1.6
application/x-java-applet;version=1.7
application/x-java-bean;version=1.7
application/x-java-applet;jpi-version=1.7.0_25
application/x-java-bean;jpi-version=1.7.0_25
application/x-java-vm-npruntime
application/x-java-applet;deploy=10.25.2
application/x-java-applet;javafx=2.2.25

Java Deployment Toolkit 7.0.250.17

File: npDeployJava1.dll

Path: C:\windows\SysWOW64\npDeployJava1.dll

Version: 10.25.2.17

State: Enabled (STATE_VULNERABLE_NO_UPDATE)

NPRuntime Script Plug-in Library for Java(TM) Deploy

application/java-deployment-toolkit

WildTangent Games App V2 Presence Detector

File: NP_wtapp.dll

Path: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll

Version: 4.0.5.13

State: Enabled

WildTangent Games App V2 Presence Detector

application/wildtangent-gamesapp-detector-plugin

Photo Gallery

File: NPWLPG.dll

Path: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

Version: 16.4.3505.912

State: Enabled

NPWLPG

application/x-wlpg3-detect	Photo Gallery	wlpg
application/x-wlpg-detect	Photo Gallery	wlpg

Intel® Identity Protection Technology

File: npIntelWebAPIUpdater.dll

Path: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll

Version: 2.1.42.0

State: Enabled

Intel web components updater - Installs and updates the Intel web components

application/x-vnd-intel-webapi-updater

npIntelWebAPIupdater-2-0

intel_webapi_updater-2-0

Intel® Identity Protection Technology

File: npIntelWebAPIIPT.dll

Path: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll

Version: 2.1.42.0

State: Enabled

Intel web components for Intel® Identity Protection Technology

application/x-vnd-intel-webapi-ipt-2.1.42

npIntelWebAPIipt-2-0

ESN Sonar API

File: npesnsonar.dll

Path: C:\Program Files (x86)\Battlelog Web Plugins\Sonar\0.70.4\npesnsonar.dll

Version: 0.70.4.0

State: Enabled

0.70.4

application/mozilla-plugin-esn-sonar-0.70.4

esnsonar

I have norton antivirus but its been expired for about a month now and no antispyware or anything and dont know what the last thing you're asking for is. right now the flash is unistalled so i can type better. otherwise it will skip a few letters here and there when its reloading or whatever its doing