I can't run Flashplayer. Why?

[petern19156756]

Hi,

Flash player on my windows 10 pc wont run. I get a message saying it is disabled but when I follow the instructions given my settings indicated thst it is both installed and enabled. Can anyone point me in the right direction?

[Carm01]

Before posting, please read and provide the following information:

• Operating system version
• Web browser and version
• Flash Player version
• Explain your problem in step-by-step detail if possible
• A direct link to a web page that demonstrates the problem
• If you get error messages, please quote them exactly, or provide a screenshot

[petern19156756 · Accepted solution]

Hi, I have solved my own problem whilst getting the info you asked for. It was a problem with my version of java.everything seems to work now, thanks for the inadvertent tip.

[jeromiec83223024]

For the record, Java and Flash are distinct and we don't depend on Java, but something clearly changed.  Glad it works for you now.